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Pell Palace Hotel & Spa

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pell Palace Hotel & Spa

Family Quadruple Room
Couples treatment room(s), Turkish bath/hammam, deep-tissue massages
Exterior
Family Quadruple Room
Junior Studio Suite | Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Emin Sinan Mah. Gedikpasa Camii Sok., No 37 Sultanhamet Fatih, Istanbul, 34122
  • Grand Bazaar
    5 min walk
  • Turkish and Islamic Art Museum
    6 min walk
  • Sultanahmet Square
    7 min walk
  • Istanbul (IST)
    48 min drive

Room options

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room with Balcony

Superior Triple Room with Balcony

Superior Triple Room with Balcony

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 45 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Istanbul

Located in Istanbul (Sultanahmet), Pell Palace Hotel & Spa is within a 10-minute walk of Grand Bazaar and Sultanahmet Square. .This spa hotel is 0.6 mi (0.9 km) from Blue Mosque and 0.6 mi (1 km) from Hagia Sophia.

What's nearby

  • Grand Bazaar - 5 min walk - 0.5 km
  • Sultanahmet Square - 7 min walk - 0.6 km
  • Blue Mosque - 11 min walk - 1.0 km
  • Hagia Sophia - 12 min walk - 1.1 km
  • Topkapi Palace - 4 min drive - 2.8 km

Getting around

  • Cemberlitas Station - 3 min walk
  • Istanbul Kumkapi Station - 11 min walk
  • Istanbul Airport (IST) - 48 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Seyru Sefa Cafe - ‬2 min walk
  • ‪Bena Dondurmaları - ‬3 min walk
  • ‪Hanzade Terrace Restaurant - ‬2 min walk
  • ‪Şeyhmuz Kebap Salonu - ‬2 min walk

About this property

Pell Palace Hotel & Spa

Hotel with a full-service spa, a short walk to Grand Bazaar
Pell Palace Hotel & Spa offers 27 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Pell Palace SPA has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 27 guestrooms featuring minibars and LCD televisions. Your Tempur-Pedic bed comes with Egyptian cotton sheets. 40-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (EUR 20 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 50 per room (one-way)
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 2022-34-1408

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Pell Palace Hotel & Spa Hotel
Pell Palace Hotel & Spa Istanbul
Pell Palace Hotel & Spa Hotel Istanbul

Pell Palace Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 233 reviews" "
Rating 8 - Good. 55 out of 233 reviews" "
Rating 6 - Okay. 14 out of 233 reviews" "
Rating 4 - Poor. 8 out of 233 reviews" "
Rating 2 - Terrible. 11 out of 233 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are fantastic. This is my 2nd stay in 3 month's. Location is great as it is central to all the main site's and lots of food options. Will be back again when in Istanbul again.
Stayed 3 nights in Aug 2024

10/10 Excellent

JANOS

Liked: Cleanliness
Clean, close to everything. Helpful people!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gulfam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Zehn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all major sites in Istanbul. Food outlets very close within walking distance. Tram station close by. Close to restaurants. The staff made the stay in the hotel worthwhile, very polite and helpful. Special mention of Kadri and Ozgun.
Stayed 7 nights in Aug 2024

8/10 Good

Summera

Liked: Cleanliness, staff & service, property conditions & facilities
A small but excellent hotel with all the facilities you need. Excellent location and round the corner from a tram stop. Only 1 stop Away from the blue mosque. Breakfast was good but no made to order service if you are expecting a cooked breakfast. Dining area isn’t very big and was always full at breakfast time. That’s what happens with a full and popular hotel. Staff are very helpful and eager to make your stay better. Kadiri and Ozgun were particularly helpful and staff are very welcoming. I would recommend this hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Faisal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location , 5 min walk to major tram line . Friendly helpful staff, good Turkish breakfast
Stayed 6 nights in Jul 2024

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know where to start. I have traveled the world and stayed in many prestige hotels and I have to say that the management and staff went above and beyond to make my stay soo special. Thank you to the management and all the staff for making my stay soo amazing. Location is spot on to get to all the sightseeing places. This will be my go to hotel in the future for when I travel to Istanbul.
Stayed 2 nights in Jul 2024

10/10 Excellent

Siaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impressed with the impeccable customer service at Pell Palace Hotel & Spa! Kaan and Nezir went above and beyond to make my stay enjoyable, from answering every question with a smile to offering helpful tips. Their attentiveness truly elevated my Istanbul experience.
Stayed 5 nights in Jun 2024

8/10 Good

Sajada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and staff friendly. Downside was you could hear people talking in the room next door, doors banging shut and not much variety for breakfast.
Stayed 4 nights in Jun 2024

8/10 Good

Kostadin

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff are wonderful - very helpful, willing to go out of their way to help you. Hotel is nice, location is great as it is walkable distance to a lot of tourist attractions. Breakfast is averagebut that's to be expected as it it comes free with the room. It's more of a 3 star hotel experience but we had a pleasant stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Stayed 4 nights in Jun 2024

8/10 Good

Eva

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our flight was delayed, we arrived late, but still OK the young receptionist even took us to a near by restaurant which was still open in the mid night. After a long day we found the shower drain was blocked was unable to take a shower, we told the receptionist he was quickly solved the problem. The hotel is a bit old, the worse thing was you can hear next door talking, taking showers while singing 😅, if they put music on you can hear clearly too. The day time receptionist Ufuk was very helpful, he gave us a lot of information and advice about the area. Every time we had a question or problem, he can sort out rapidly. The hotel is 3 stars, the service we received was 5 stars.
Stayed 7 nights in Jun 2024

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel. Breakfast is very good. Staff is friendly rooms are clean and spacious. Location is close to everything
Stayed 5 nights in Jun 2024

10/10 Excellent

Leena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is location heart of town. Very convenient and rooms are clean spacious. Breakfast buffet is very good. Staff are very friendly. Overall is a good place to stay in. I recommend staying there.
Stayed 10 nights in Jun 2024

10/10 Excellent

Andjelko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nasrin

Travelled with family
Liked: Amenities
Excellent area, very nice breakfast, staff and building. Our room could be bigger. Thank you
Stayed 8 nights in May 2024

10/10 Excellent

Wasim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful, perfect location!
Stayed 3 nights in May 2024

10/10 Excellent

Mohammed Saad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful experience at this hotel, initially booked in a double room. Due to maintenance, the hotel generously upgraded us to a triple room, which was spacious and comfortable with both a queen and a single bed. The room and bathroom were immaculately clean, with modern decor and a bidet, an excellent feature for Muslim travelers. The hotel's location is ideal, with major attractions and a variety of restaurants just a few hundred meters away. The complimentary breakfast offered a good variety of choices, adding value to our stay. The amenities were top-notch, and the hotel staff, particularly Kadri and Ufuk, were exceptionally hospitable. They ensured our stay was comfortable, offering clear communication and fantastic travel arrangements, including affordable private transfers and cruise options. One small note: reaching the hotel by car can be a bit tricky due to its location in a hilly area with narrow roads. Some drivers might find it challenging, though it is certainly not impossible. Additionally, do not be misled by the darkness at night in the neighborhood; the hotel itself is very safe and secure. I highly recommend this hotel for its superb service, facilities, and prime location. I am looking forward to staying here again on my next trip.
Stayed 3 nights in Apr 2024

10/10 Excellent

Naushad

Stayed 2 nights in Apr 2024

10/10 Excellent

Shahrul

Stayed 7 nights in Apr 2024

10/10 Excellent

Mohamed mohsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and very polite..always accommodating. The hotel is situated in a very good location within walk distance to grand bazaar and sultanahmet. Thank you for making this stay fantastic
Stayed 4 nights in Apr 2024

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a family of four with two teenage kids, and the family room was very nice. There was plenty of room and the beds were comfortable. It was clean and the bathroom was modern. The hotel was very close walking distance to the major sites in Old Town, so we could walk to everything. The hotel staff were excellent. The breakfast in the morning was good. They arranged for a taxi back to the airport for us. I would stay here again if we come back to Istanbul.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mazin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly, good location
Stayed 3 nights in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and full spa. Very nice staff.
Stayed 1 night in Mar 2024

2/10 Terrible

Hani

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024