With a stay at Root Karakoy, you'll be centrally located in Istanbul, within a 10-minute walk of Galataport and Galata Tower. .This hotel is 1.2 mi (2 km) from Egyptian Bazaar and 1.3 mi (2.1 km) from Dolmabahçe Palace.
What's nearby
Galataport - 6 min walk - 0.6 km
Galata Tower - 8 min walk - 0.7 km
Taksim Square - 4 min drive - 2.8 km
Grand Bazaar - 6 min drive - 4.0 km
Hagia Sophia - 7 min drive - 5.3 km
Getting around
Tophane Station - 3 min walk
Beyoglu Station - 10 min walk
Istanbul Sabiha Gokcen Intl. Airport (SAW) - 55 min drive
Restaurants
Arada Endülüs - 4 min walk
Karaköy Güllüoğlu - 1 min walk
Tükkan - 2 min walk
Karabatak Karaköy - 1 min walk
Chuck Karaköy - 2 min walk
About this property
Root Karakoy
Hotel with a 24-hour fitness center, a quick walk to Galata Tower
Root Karakoy offers 74 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include massages.
Make yourself at home in one of the 74 air-conditioned rooms featuring iPod docking stations and Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at Maji Restaurant serving the guests of Root Karakoy, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Maji Restaurant - This fine-dining restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10 for adults and EUR 10 for children
1 restaurant
1 bar
Coffee/tea in a common area
Restaurants on site
Maji Restaurant
Things to do
24-hour fitness centre
Art gallery
Spa services
Family friendly
Free cots/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Library
Lockers available
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
Coworking spaces
Spa
3 treatment rooms
Massages
Massage/treatment rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
Communal living room
Fireplace in reception
Romance packages available
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Egyptian cotton sheets
Free cots/infant beds
Hypo-allergenic bedding
Memory-foam mattress
Premium bedding
Bathroom
Bidet
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
iPod dock
Premium channels
Satellite channels
Smart TV
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
More
Electrical adapters/chargers
Free local calls
Guidebooks/recommendations
Phone
Restaurant dining guide
Safe
Slippers
Soundproofing
Turndown service
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 4)
Uncovered valet parking fee: EUR 15 per day
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Masks are required at the property for guests without COVID-19 vaccination
Property Registration Number 22355
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Root Karaköy
Root Karakoy Hotel
Root Karakoy Istanbul
Root Karakoy Hotel Istanbul
Root Karakoy Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 64 out of 136 reviews" "
10 - Excellent
64
Rating 8 - Good. 31 out of 136 reviews" "
8 - Good
31
Rating 6 - Okay. 18 out of 136 reviews" "
6 - Okay
18
Rating 4 - Poor. 11 out of 136 reviews" "
4 - Poor
11
Rating 2 - Terrible. 12 out of 136 reviews" "
2 - Terrible
12
8.4/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
yesim
18 Jul 2024
Liked: Cleanliness, staff & service, amenities
Great location and stay. Special thanks to Miss Eebru at front desk, she was making sure everything was great. We will be back!
Excellent stay. Would specifically like to thank the friendly lady who reset our room daily and always greeted us kindly whenever we crossed her in the hallway.
Excellent location in vibrant Karakoy.
Immediately upon arrival, the toilet malfunctioned. I was there for three days and there was no fix. But what’s worse is they did not give me a discount. Disappointing. The breakfast was amazing. Room was great otherwise. Amazing location.
No hot water, soiled bed sheet, bracken coffee maker no air conditioning room was very hot i complained that the ac didn't work they told me to open the very small window.ithe only good thing was the breakfast. And the location
Good location and close to attractions and tram. The Wifi is very slow and almost not workable so I have to use my cell data to connect to the internet. Also the taxi the hotel booked for me overcharged me to the airport. When I booked the taxi the front desk told me the charge will be a flat rate at 750 Lira (about $26) but when the driver dropped me off at the airport he asked for $35. I had to catch the flight and had no choice but paid him money. that is not honest and the hotel should not hire the taxi company.
Room is super small. My friend paid for the exact same room $105, but I was charged $192. This made me very angry. On top of that the room was freezing and they could not control the air conditioner. Very small room to walk. Bathroom super small and uncomfortable. They didn't even had a transformer. Definitely paid too much for this hotel I feel robbed.
It was like a horror movie. The room had plumbing problems and it was smelling disgusting, almost impossible to breath. When we contacted to front desk, they told us they don't have any other room available. We asked for a refund and they told us we need to contact expedia about a refund (ofcourse, expedia never refunds). When we were in the room, we realized there is blood stain on the sheets and they replaced the sheets. We couldn't sleep a single minute and it was the worst experience of my life. Now, neither hotel nor expedia is not willing to refund. Definitely not recommending this place to anyone.
I booked this hotel for my mom and my uncle based off the info I saw on Expedia. They both say they have had nothing short of a great experience here. In particular, they rave about a customer relations employee named Ferit. My mother says he is delightful and extremely attentive. From the beginning he has been super helpful and courteous, always asking if everything is alright and if they need anything at all. He speaks very good English which is a plus for tourists given the fact that at some hotels no one speaks English. The rooms are beautiful, clean, and the hotel as a whole is outstanding. The Root Karakoy comes highly recommended. I'm extremely grateful more than anything for Ferit and his constant attention to making sure my family is well tended to and comfortable. As I was speaking via video with my mother just now, he called the room to ask if they needed help with their bags (they were getting ready to check out) and he came right up. I was able to meet him virtually and sure enough, he was just as my mother described - pretty great. If this employee is to be considered for a promotion, please give it to him. Attention to detail and courtesy is extremely imperative for customers, especially in the hospitality business and for that, we are so grateful to Ferit.
The staff at checkin time communication skills are really poor. I checked out from there because of this treatment. They angry and trying to make your day hard by not checking up their own work anyway i hope the owner of this property check this important thing other than that hotel is nice location is good.