Sultanhan Hotel - Special Class

4.0 star property

Photo gallery for Sultanhan Hotel - Special Class

Property entrance
Lobby
Signature Double Room, Terrace, City View
Egyptian cotton sheets, premium bedding, down duvets
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Piyer Loti Cad No:7, Istanbul, Istanbul, 34122
  • Cemberlitas Bath
    ‪2 min walk‬
  • Column of Constantine
    ‪3 min walk‬
  • Sultanahmet Square
    ‪5 min walk‬
  • Istanbul (IST)
    ‪32 min drive‬

Room options

Deluxe Triple Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double or Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Single Room, 1 Queen Bed

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Deluxe Quadruple Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Presidential Suite, Terrace, Sea View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Signature Double Room, Terrace, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Istanbul

A stay at Sultanhan Hotel - Special Class places you in the heart of Istanbul, within a 5-minute walk of Cemberlitas Bath and Sokullu Sehit Mehmet Pasa Mosque. .This family-friendly hotel is 0.1 mi (0.2 km) from Column of Constantine and 0.2 mi (0.3 km) from Sultanahmet Square.

What's nearby

  • Sultanahmet Square - 5 min walk
  • Grand Bazaar - 6 min walk
  • Hagia Sophia - 9 min walk
  • Blue Mosque - 9 min walk
  • Topkapi Palace - 4 min drive

Getting around

  • Cemberlitas Station - 3 min walk
  • Sirkeci Marmaray Station - 12 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 64 min drive

Restaurants

  • ‪Loti Bistro & Roof Lounge - ‬1 min walk
  • ‪T-Cafe - ‬2 min walk
  • ‪Sultanahmet Cafe & Restaurant - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Peyk Away Coffee - ‬1 min walk

About this property

Sultanhan Hotel - Special Class

Beaux Arts Istanbul hotel in Sultanahmet with a full-service spa
Sultanhan Hotel - Special Class offers 48 air-conditioned accommodations with outdoor private hot tubs and minibars (stocked with some free items). These individually decorated accommodations have separate sitting areas and include day beds. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Treat yourself to a stay in one of the 48 individually decorated guestrooms, featuring outdoor private hot tubs and LCD televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by Terrace Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Terrace Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Terrace Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's dinnerware
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Lift
  • Hardwood flooring in public areas
  • In-room accessibility
  • Thin carpet in public areas
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – January 2020
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Desk chair
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Private outdoor hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 70 per room (one-way)
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Property Registration Number 10480

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

Hotel Sultanhan
Sultanhan Hotel
Sultanhan Hotel Special Class
Sultanhan Hotel Special Class Istanbul
Sultanhan Special Class
Sultanhan Special Class Istanbul
Sultanhan Hotel Istanbul
Sultanhan Istanbul
Sultanhan Hotel Special Class Istanbul
Sultanhan Hotel Special Class
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Sultanhan Special Class
Hotel Sultanhan Hotel - Special Class Istanbul
Istanbul Sultanhan Hotel - Special Class Hotel
Hotel Sultanhan Hotel - Special Class
Sultanhan Hotel - Special Class Istanbul
Sultanhan Hotel
Sultanhan Istanbul
Sultanhan Istanbul
Sultanhan Hotel Special Class
Sultanhan Hotel - Special Class Hotel
Sultanhan Hotel - Special Class Istanbul
Sultanhan Hotel - Special Class Hotel Istanbul

Sultanhan Hotel - Special Class Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1275 out of 1887 reviews
Rating 8 - Good. 404 out of 1887 reviews
Rating 6 - Okay. 109 out of 1887 reviews
Rating 4 - Poor. 48 out of 1887 reviews
Rating 2 - Terrible. 51 out of 1887 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Biswajit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with every key attraction within reach. I canceled Ritz and decided to stay here and do not regret a bit. The view from the hotel is top notch. 100 percent recommend this hotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Maureen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was extremely kind and polite. The rooms need some love. The shower head didn’t stay up properly and water got everywhere. The toilet flush consistently stuck, the safe was locked when we got to the room (but the staff kindly helped us more than once), the bed was a bit stiff, the pillows were stiff, and the air conditioning was off/not operating when we visited. The other downside was the noise. Where we were at in the hotel, the noise from the lobby floated directly to our room. We ended up putting a blanket by the gap in the door to help block it out. When we opened the windows to get air flowing into the room, we were low enough to the ground level that the noise and smoke traveled up to our room. This is all to say- the staff is kind and helped us as they could. The breakfast was at the rooftop and had a lovely view and spread. The area around the hotel is very touristy. There are stores selling fake designer items and restaurant workers trying to get you to come to their restaurant. The prices at restaurants and stores are higher in this area than others. It is, however, very walkable to the grand bazaar and mosques. Still, I’d suggest staying in another neighborhood and visiting this area vs. staying in this area.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jamile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff rocks they are very customer service oriented and very friendly
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room was disappointing, it was small and did not resemble any of your photographs. Toilet flush and air conditioning were not working properly, the curtain rail was not fitted correctly. The only redeeming factor was the cleaning lady Aliye who was very helpful. Bearing in mind the hotel was not full we could have been allocated a better room.
Stayed 4 nights in Nov 2024

6/10 Okay

Aaqib

Stayed 4 nights in Nov 2024

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay with beautiful terrace view. Perfect location with all main sites in walking distance. Lovely housekeeper especially lady named Aliye. Only down side was it got a little warm at night and air con didnt seem to work efficiently but otherwise no issues.
Stayed 5 nights in Nov 2024

8/10 Good

Christopher Paul, Maidenhead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff and management, nothing too much trouble. Hotel is close to all the sites and also tram stop. clean rooms and amazing views over the Bosphorous from the breakfast room. Bedrooms were clean and quiet. Would certainly stay again
Stayed 4 nights in Nov 2024

10/10 Excellent

Francieli, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at Sultanhan Hotel. The staff was very kind, the Turkish breakfast was amazing, and it’s within walking distance of many tourist attractions.
Stayed 1 night in Nov 2024

10/10 Excellent

Ismail, Dearborn Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel. Vary professional staff, good room service, delicious breakfast, close to shopping and restaurants. Not far from Mosques as advertised.
Stayed 2 nights in Nov 2024

8/10 Good

Shantunu, glenmoore

Travelled with family
Liked: Cleanliness, staff & service
Excellent location and staff. Property needs cosmetic upgrades and some repairs.
Stayed 4 nights in Nov 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service
Excellently sited hotel in easy walking distance of most of the old town attractions and tram & open topped bus tour stops. The staff were absolutely lovely & couldn’t do enough for me (I am disabled). I loved the fabulous views from the rooftop restaurant and my private terrace overlooking the Bosphorus. The decor has an antique Turkish flavour & I loved it. The food is ok - breakfast buffet had plenty of choice and Chef did his very best to cater for my difficult allergies. The only negatives were the dining room was very cold @ night and there were quite a lot of small things that needed a Handyperson’s attention - which was a shame (curtain off hooks, wall paint flaked off, broken tieback hooks, flickering lights, broken door handle on terrace door). Would I stay there again? Definitely!
Stayed 10 nights in Oct 2024

6/10 Okay

Claudio

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pics are deceiving
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

SeWei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sultanhan Hotel's dining room has an incredible view over Istanbul. Downside is you spend so much time admiring the view, you are not likely to have an early start to your day.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A splendid hotel nestled in the heart of the historic city. The staff were warm, welcoming, and always eager to help. Rooms are richly decorated, though the internet connection was poor, and under the beds could do with some cleaning. The lobby, adorned with authentic Ottoman-era furnishings, adds to the hotel's unique charm. But the true jewel in the turban is the rooftop restaurant where surrounded by the city’s iconic minarets, you can savor the complimentary breakfast with your fellow guests in the morning or enjoy a quiet, enchanting evening with a good book. My family and I look forward to visiting again!
Stayed 6 nights in Oct 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good position staff friendly and efficient would recommend this hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Mohamed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well located hotel, the tram is a couple of minutes walk, as well as all the main attractions. Rooms are clean and staff are friendly. Would recommend.
Stayed 5 nights in Oct 2024

2/10 Terrible

SDP

Stayed 4 nights in Oct 2024

6/10 Okay

Nabeel

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Janet

Travelled with family
Great stay. QUIET. Comfortable.
Stayed 3 nights in Nov 2024

8/10 Good

Lince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located to all attractions
Stayed 1 night in Nov 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, this hotel is exceptionally situated just a few minutes from major attractions, restaurants, and public transportation. However, since it is on a side street, it is very quiet. The hotel itself is beautiful, the staff is incredibly helpful and attentive, and the rooftop restaurant has spectacular views of the city. A great choice!
Stayed 4 nights in Nov 2024

6/10 Okay

Mary Grace

Travelled with family
Liked: Staff & service
We stayed for 4 nights. Arrived at 3am on our first night and we were assigned a room on the 1st floor. As an Expedia VIP member, we’re eligible for a room upgrade. When we asked, was told to check back the front desk in the morning. The room on the 1st floor had a window with a wal view! Room was dim, dusty, bathroom sink, toilet, and tub needs updating. The bed cover was dusty as if no one had stayed in the room before. The next day we were moved to the 5th floor- same room size but definitely better room- it’s the actual room you visualize as seen in the pictures on the Expedia website. Clean and bathroom has been updated. Room view is the street at the front of the hotel, nice balcony and good natural light. Wish we were placed in this room to begin with instead of inconvenienced us to love our stuff. Room stay came with breakfast on the rooftop with 360degrees view of the area- great view. Breakfast was just alright, they serve the same thing everyday. More of a 3star hotel vs 4 stars on Expedia.Convenient location though, you can walk to Hagia Sofia, Blue Mosque and Grand Bazaar. Great location for using the tram as well.
Stayed 4 nights in Oct 2024