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Sur Hotel Sultanahmet

Photo gallery for Sur Hotel Sultanahmet

Land view from property
Deluxe Apart Sea View with Balcony Annexe | Terrace/patio
Deluxe Apart Sea View with Balcony Annexe
Deluxe Apart Sea View with Balcony Annexe
Deluxe Apart Sea View with Balcony Annexe | Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Kücükayasofya Cad Mustafapasa Sok No:3, Sultanahmet, Istanbul, Istanbul, 34122
  • Sultanahmet Square
    ‪4 min walk‬
  • Blue Mosque
    ‪4 min walk‬
  • Hagia Sophia
    ‪9 min walk‬
  • Istanbul (IST)
    ‪52 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Double Room, 1 Bedroom

  • City view
  • 13 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Apart Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Apart Annexe

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Apart with Balcony Annexe

Deluxe Triple Apart with Balcony Annexe

Deluxe Triple Apart with Balcony Annexe

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Room, Sea View

  • Sea view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Economy Double Room

  • Partial sea view
  • 9.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Sea View

View from room

Family Suite, Sea View

  • Sea view
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Economy Single Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Economy Single Room

  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Family Apart Annexe

Deluxe Family Apart Annexe

Deluxe Family Apart Annexe

  • City view
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Family Apart Annexe

Private kitchen

Comfort Family Apart Annexe

  • City view
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Double or Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Double or Twin Room

  • City view
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Apart Sea View with Balcony Annexe

Deluxe Apart Sea View with Balcony Annexe

Deluxe Apart Sea View with Balcony Annexe

  • Sea view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Family Apart with Sea View Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Family Apart with Sea View Annexe

  • Sea view
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Triple Apart with Sea View Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Apart with Sea View Annexe

  • Sea view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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4.5 out of 5, Wonderful, (431)
The price is NZ$123
for 1 room
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About the area

Istanbul

With a stay at Sur Hotel Sultanahmet, you'll be centrally located in Istanbul, within a 5-minute walk of Blue Mosque and Sultanahmet Square. .This luxury hotel is 0.5 mi (0.7 km) from Hagia Sophia and 0.5 mi (0.8 km) from Bosphorus.

What's nearby

  • Sultanahmet Square - 4 min walk - 0.3 km
  • Blue Mosque - 4 min walk - 0.4 km
  • Hagia Sophia - 9 min walk - 0.8 km
  • Grand Bazaar - 14 min walk - 1.2 km
  • Topkapi Palace - 3 min drive - 2.7 km

Getting around

  • Istanbul Cankurtaran Station - 9 min walk
  • Sultanahmet Station - 9 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 63 min drive

Restaurants

  • ‪Dervish Cafe & Restaurant - ‬3 min walk
  • ‪Marbella Cafe Restaurant - ‬5 min walk
  • ‪Tamara Restaurant - ‬2 min walk
  • ‪Şerbethane - ‬3 min walk
  • ‪Sunrise Pub Restaurant - ‬2 min walk

About this property

Sur Hotel Sultanahmet

Luxury hotel with a 24-hour front desk connected to the convention center in Istanbul
Sur Hotel Sultanahmet offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 9 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Beaux Arts hotel include a communal living room, barbecue grills, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
A complimentary manager's reception is offered each day.
Sur Hotel Sultanahmet has a restaurant on site.
24-hour room service is available.

Languages

Arabic, Azerbaijani, English, Farsi, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Uncovered parking on site (EUR 15 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Uncovered self parking fee: EUR 15 per day
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sur
Hotel Sur Istanbul
Istanbul Hotel Sur
Istanbul Sur
Istanbul Sur Hotel
Sur Hotel Istanbul
Sur Hotel Sultanahmet
Sur Sultanahmet
Sur Hotel Sultanahmet Hotel
Sur Hotel Sultanahmet Istanbul
Sur Hotel Sultanahmet Hotel Istanbul

Sur Hotel Sultanahmet Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

6.2/10

Cleanliness

9.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

april

Travelled with family
Disliked: Cleanliness, amenities
The property was an average room for the price. At first glance, everything looked OK but then we realized that there was a major ant infestation. We told the front desk and they didn’t seem to do anything about it. The next day due to an extreme amount of ants, I had to clean up the floor and then realized how disgusting and dirty. The floor was. Meanwhile, I asked them the day before to please do something about the ant infestation and to please sweep and mop the room because the floors were disgusting when we went in. That was not obviously done because when I went to clean the floors, they were black and disgusting.. We told the front desk and they didn’t seem to Really care. For booking a four person and one room it was very tiny. It was also disappointing that we had to carry our luggage ourselves from the hotel down the street to another location after a 12 hour flight.
Stayed 7 nights in Apr 2025

2/10 Terrible

Gissoo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had 3 rooms and all had mould and bugs after contacting Expedia on our 3rd day I had to fight to change room and only they changed 2 out of 3 rooms We were insulted and were called losers after we show them the bug . We were told we brought the bug with us from Canada to frame the hotel for bad publicity . This place is a health hazard
Stayed 5 nights in Apr 2025

4/10 Poor

Gissoo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to call Expedia to assist us to change room, on 3rd day of our stay they only offered to change two out 3 rooms that was booked. Hotel has massive amount of mould that is unsafe to breath and also bugs crawls up the wall. When we show them the bugs we were told we brought the bug from Canada to frame them as bad hotel we were insulated and were called lier.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Konaklama

Resepsiyondaki görevliler çok cana yakın ve yardım severdi ama duş problemliydi ve oda soğuktu.
Stayed 8 nights in Mar 2025

10/10 Excellent

Amel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Istanbul
Stayed 4 nights in Feb 2025

6/10 Okay

Idriz

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Apparemment à 5m de vois ferres, passage du train de 6h à 23h. Sur le site ebookers c’est marqué chambre insonorisée et coin salon sépare, pur mensonge ! Les ports claqués et c’est fermé pas bien, on attend des voisins parler et passage du train en prime pour réveil à 6h matin, coin salon n’est pas séparer. Salle des bains l’année 80, pression duché très faible. Point fort personnel sympas, proximité du centre.
Stayed 4 nights in Apr 2025

6/10 Okay

Gabriela Libertad

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No tenía utensilios para cocinar, el desayuno decía incluido pero no estaba incluido, había mucho moho
Stayed 4 nights in Feb 2025

10/10 Excellent

Kyounghu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
구시가지 골목 안에 위치한 작은 호텔. 친절한 마담과 잘 생긴 총각이 반겨줍니다. 전반적으로 오래된 건물이지만, 열심히 관리한 흔적이 보입니다. 술탄 아흐메트 광장도 가깝고 다니기 좋아요.
Stayed 2 nights in Dec 2024

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal. Gute Lage
Stayed 4 nights in Nov 2024

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y atención

Muy buena, el personal muy agradable y atento a nuestras necesidades. La ubicación es perfecto en el mero centro de la zona de Sultanahmet
Stayed 3 nights in Oct 2024