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The Laila Hotel

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Laila Hotel

In-room safe, individually decorated, individually furnished, desk
Panoramic Room, Sea View
Front of property
Standard Quadruple Room
Reception

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
binbirdirek mahallesi, katipsinan cami sokak no 21, Istanbul, Istanbul, 34122
  • Turkish and Islamic Art Museum
    2 min walk
  • Sultanahmet Square
    3 min walk
  • Basilica Cistern
    6 min walk
  • Istanbul (ISL-Ataturk Intl.)
    29 min drive

Room options

View all photos for Panoramic Room, Sea View

Panoramic Room, Sea View

Panoramic Room, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

In-room safe, individually decorated, individually furnished, desk

Standard Quadruple Room

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room, City View

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

In-room safe, individually decorated, individually furnished, desk

Standard Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room (Basement)

Economy Room (Basement)

Economy Room (Basement)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$42
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About the area

Istanbul

With a stay at The Laila Hotel in Istanbul (Sultanahmet), you'll be a 3-minute walk from Sultanahmet Square and 7 minutes by foot from Grand Bazaar. .This hotel is 0.4 mi (0.6 km) from Blue Mosque and 0.5 mi (0.7 km) from Hagia Sophia.

What's nearby

  • Sultanahmet Square - 3 min walk - 0.3 km
  • Grand Bazaar - 7 min walk - 0.6 km
  • Blue Mosque - 7 min walk - 0.7 km
  • Hagia Sophia - 9 min walk - 0.8 km
  • Topkapi Palace - 4 min drive - 3.9 km

Getting around

  • Cemberlitas Station - 4 min walk
  • Sirkeci Marmaray Station - 12 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 54 min drive

Restaurants

  • ‪Loti Bistro & Roof Lounge - ‬2 min walk
  • ‪Tarihi Cemberlitas Borekcisi - ‬1 min walk
  • ‪Peyk Away Coffee - ‬2 min walk
  • ‪Ortaklar Restaurant - ‬2 min walk
  • ‪Grace Rooftop Restaurant - ‬1 min walk

About this property

The Laila Hotel

Hotel with a 24-hour front desk, a short walk to Grand Bazaar
The Laila Hotel offers 12 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 12 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
24-hour room service is available.

Languages

Arabic, Azerbaijani, English, French, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking within 66 ft (EUR 6 per day)
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 4 for adults and EUR 4 for children
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 4 for adults and EUR 4 for children
  • Nearby parking fee: EUR 6 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 2022-34-0563

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Laila Hotel Istanbul
Hotel The Laila Hotel Istanbul
Istanbul The Laila Hotel Hotel
The Laila Hotel Istanbul
Hotel The Laila Hotel
Laila Hotel
Laila Istanbul
Laila
The Laila Hotel Hotel
The Laila Hotel Istanbul
The Laila Hotel Hotel Istanbul

The Laila Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 26 out of 90 reviews" "
Rating 8 - Good. 13 out of 90 reviews" "
Rating 6 - Okay. 13 out of 90 reviews" "
Rating 4 - Poor. 17 out of 90 reviews" "
Rating 2 - Terrible. 21 out of 90 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Minahil

Disliked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Bobby

Stayed 1 night in Jul 2024

10/10 Excellent

Araz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Raymond

Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Near a lot.
Stayed 1 night in May 2024

8/10 Good

INDRA

Liked: Staff & service
Close to tourists attractions.
Stayed 2 nights in Apr 2024

2/10 Terrible

Najib

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where never clean they don’t even look like the picture I warn everyone going here to never come cancel book somewhere else. The first night they were fully booked and had no room for us so they sent us to some old room somewhere else when we had a baby. The rooms where never kept clean the ac never worked I WARN EVERYONE TO NOT BOOK IT DONT!!!
Stayed 7 nights in Apr 2024

6/10 Okay

Ahmed

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Lamia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms and bedrooms with moulds
The bedrooms had mould on the wall and the barhrooms had mould averywhere. The rooms and bathrooms were not cleaned at all and the sheets were not replaced every day. The bed was tidy up to give the impression that the sheets been changed. The rooms did not have some basic items such as mugs even thought the cattle was in the rooms. I would say that the towels were changed daily as well as the consumables were provided too.
Stayed 10 nights in Mar 2024

8/10 Good

silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entre precio/ calidad estuvo ok
Stayed 1 night in Mar 2024

10/10 Excellent

silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen precio vs ubicación todas las comodidades
Stayed 1 night in Mar 2024

4/10 Poor

Hesham Ali

Stayed 1 night in Jul 2022

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Avoid! I've traveled to nearly 50 countries and have stayed in a wide variety of hotels and hands down, this was one of the worst. Hotel staff mixed up reservations and gave our room away. As a compensation, they offered to pack a "free" breakfast for us early the next morning, as we had an early flight to catch. The breakfast was already paid for and they offered this as a compensation for their mix up. Despite having a receipt that verified a paid breakfast, staff was adamant it was not. They wound up compensating by $14USD in cash after a lot of negotiating. This was the last night on our anniversary trip and disappointing. Paid for a room w a sea view and wound up in a cramped room- bathroom door wouldn't stay open and even a quick shower flooded the bathroom floor because of poor design. Lumpy uneven bed and half used hygiene supplies were left from the guests beforehand; was the room cleaned prior to our visit? Mini fridge also did not work in the room. All in all, this was a mess of a hotel- would not recommend to anyone. The only perk is it's location and being so walkable to various sites around SultanAhmet. This was my 3rd time to Istanbul- will definitely be coming back to Turkey but never this hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Fahio mohamed

Stayed 1 night in Apr 2022

6/10 Okay

Arooj

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2021

10/10 Excellent

Derrick A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay
My stay was exceptional. The room was excellent. The staff was very helpful. The owner Mahmet was an amazing person. He went above and beyond the call of duty to assist me.
Stayed 7 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place to stay.. personally I loved it.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very bad experience and the staff not friendly and the service it was horrible and The room is dirty
Stayed 25 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
I booked adnd paid for a standard triple room with city view three months early. Yet on my arrival, the checkin clerk did not have any booked rooms. He tried to flog a basement damp room then another double room with a wall facing the window in another building. On our rejection he then gave us an ultimatum that he had only one last room (in Laila hotel, which i had originally booked) which was a double room facing a back alley. it was a double room with a third bed shoved in to make it cramped and tiny. In no way it was like the pictures they have on site. We were tired having travelled long distance with kids and baggage so accepted. It is bad management on this hotel side. The room itself was clean and newly furbished but the AC and fridge barely worked in the hot weather. The door locks and elevator also broke down during our stay. Only plus side was the hotel being close to Attractions. I feel, this hotel is ok if you can compromise but I wont be using them in future. Best to stay in a reputable/professional hotel further away and use Tramway to travel daily.
Stayed 10 nights in Aug 2019

6/10 Okay

Imran, Vancouver

Travelled with family
Liked: Cleanliness, staff & service
The rooms and washrooms in this hotel are TINY. It’s not an ideal property for a family.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
rude and appalling service from 1 staff member
The customer service is awful. Very disappointing. When we first walked in, it wasn’t a very friendly environment but we ignored that. I then came down to ask about breakfast the next morning and was told my booking didn’t include it. I showed a screenshot which says it was included and was repeatedly told it wasn’t. To be fair, the lady at reception was nice about it and I could see she was following her bosses instructions. However the man I assume was the manager moved out of behind the desk as I asked about the breakfast to walk right outside the door then as she was asking him I could see him shaking his head profusely repeatedly then as if he is giving in ‘shooing’ with his hands as if we were a problem without talking to us. Another rude incident was when I asked for a weight to weigh my bags and was brought a very small weight to use which was the size of my hand and unable to be used on my 30kg bag. I came downstairs thinking maybe I’m using it wrong so I asked the same man behind the desk to demonstrate it infront of me. He replied with ‘No because I have work to do I don’t want to’ and pointed at his computer... another member of staff came up with us. If it weren’t for his rude behaviour the rating would have been better as he was ridiculous. Not sure if he had a problem with us or it was his normal personality but it is affecting business. Absolutely ridiculous behaviour and I don’t understand how you can run a hotel and act like the customers are problematic
Stayed 8 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
The room service cleaning should be better , The ac is not cold enough + no iron in every room
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The reservation was made well in advance for 2 rooms at the Laila hotel. On arrival we were split into 3 rooms across 2 hotels. Leaving 2 children alone in 1 room. The 2 basement rooms in the Laila were damp. One room had no working lights in the bathroom. The other room had a hole in the wall plugged with a towel. The doors would not close properly. The following day we were relocated to the Reina hotel (there are 3 hotels in the group next door to each other). Our room door did not work, leaving us locked in on multiple occasions. The staff were really nice and helpful.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staf and nice place. I liked it. And good breakfast
Stayed 3 nights in Jul 2019

10/10 Excellent

Mj, Adelaide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, New hotel and very clean and staff are friendly and try their best to help customers
Stayed 10 nights in Jul 2019