The Laila Hotel

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January 2025
February 2025

Photo gallery for The Laila Hotel

In-room safe, individually decorated, individually furnished, desk
Panoramic Room, Sea View
Reception
Reception
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
binbirdirek mahallesi, katipsinan cami sokak no 21, Istanbul, Istanbul, 34122
  • Sultanahmet Square
    3 min walk
  • Osman Beydağı Gourmet & Restaurant
    1 min walk
  • Cemberlitas Station
    4 min walk
  • Istanbul (ISL-Ataturk Intl.)
    26 min drive

Room options

Panoramic Room, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Double Room, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Economy Room (Basement)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Istanbul

With a stay at The Laila Hotel in Istanbul (Sultanahmet), you'll be a 3-minute walk from Sultanahmet Square and 7 minutes by foot from Blue Mosque. .This hotel is 0.5 mi (0.7 km) from Hagia Sophia and 0.3 mi (0.5 km) from Grand Bazaar.

What's nearby

  • Sultanahmet Square - 3 min walk
  • Grand Bazaar - 7 min walk
  • Blue Mosque - 7 min walk
  • Hagia Sophia - 9 min walk
  • Topkapi Palace - 4 min drive

Getting around

  • Cemberlitas Station - 4 min walk
  • Sirkeci Marmaray Station - 12 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 54 min drive

Restaurants

  • ‪Tarihi Cemberlitas Borekcisi - ‬1 min walk
  • ‪Peyk Away Coffee - ‬2 min walk
  • ‪Ortaklar Restaurant - ‬2 min walk
  • ‪Grace Rooftop Restaurant - ‬1 min walk
  • ‪Dubb Kebab Restaurant - ‬1 min walk

About this property

The Laila Hotel

Hotel with a 24-hour front desk, a short walk to Blue Mosque
The Laila Hotel offers 12 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 12 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
24-hour room service is available.

Languages

Arabic, Azerbaijani, English, French, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking within 66 ft (EUR 6 per day)
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 4 for adults and EUR 4 for children
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 4 for adults and EUR 4 for children
  • Nearby parking fee: EUR 6 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 2022-34-0563

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Laila Hotel Istanbul
Hotel The Laila Hotel Istanbul
Istanbul The Laila Hotel Hotel
The Laila Hotel Istanbul
Hotel The Laila Hotel
Laila Hotel
Laila Istanbul
Laila
The Laila Hotel Hotel
The Laila Hotel Istanbul
The Laila Hotel Hotel Istanbul

The Laila Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 26 out of 91 reviews" "
Rating 8 - Good. 13 out of 91 reviews" "
Rating 6 - Okay. 13 out of 91 reviews" "
Rating 4 - Poor. 17 out of 91 reviews" "
Rating 2 - Terrible. 22 out of 91 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Rameez

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Jareen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
‼️Check reviews on Google before booking as Expedia reviews are fake‼️ This was the most dirty and disgusting place I have ever seen in my life, with the most sexist and racist staff members. There were: - mould on the walls and bathroom - dried blood stains on the mattress - bugs in the room - a peephole through the lock - a bedsheet with stains that does not cover the entire bed (which is how I saw the dirty mattress) - and last but not least, stuff members who laugh at customers and say “it’s dried blood! Not new blood” and “no one dies from mould”. Filthy place. Also the room will not look like the photos, the Leila hotel is actually 3 old buildings that should be torn down masking as “hotel” and first they put me in a basement room, but I booked a window room which cost most money, so I refused then they moved me to 2 more rooms before I could finally go into one, and the one I went into was horrid as described above. This whole ordeal also took 3 hours, the whole time the stuff members were laughing at me and one of them physically mocking my weight with puffing up their arms and face. They were incredibly rude and mean. Please don’t stay here.
Stayed 4 nights in Sep 2024

2/10 Terrible

Sayed

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty, nothing was working very very old and smelly
Stayed 7 nights in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Stayed 3 nights in Sep 2024

2/10 Terrible

Tanveer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad old building and toilets are too bad smell all time can't go toilet.Went to reception requests few times after 2 nights same room can't go toilet can't take shower went outside for use toilets.3rd.night change room but it's also same dirty bad smell looks like they need to replace gutter pipe etc.never recommend this even budget hotel.
Stayed 3 nights in Sep 2024

2/10 Terrible

Sayed

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing at all very bad place nothing works here please take the name of this dumb place from the internet
Stayed 1 night in Sep 2024

8/10 Good

Elyar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we received was quite different from the pictures, but the price was affordable, so you get what you pay for. The staff, however, were great—very friendly and helpful.
Stayed 3 nights in Aug 2024

2/10 Terrible

Minahil

Disliked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Bobby

Stayed 1 night in Jul 2024

10/10 Excellent

Araz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Raymond

Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Near a lot.
Stayed 1 night in May 2024

8/10 Good

INDRA

Liked: Staff & service
Close to tourists attractions.
Stayed 2 nights in Apr 2024

2/10 Terrible

Najib

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where never clean they don’t even look like the picture I warn everyone going here to never come cancel book somewhere else. The first night they were fully booked and had no room for us so they sent us to some old room somewhere else when we had a baby. The rooms where never kept clean the ac never worked I WARN EVERYONE TO NOT BOOK IT DONT!!!
Stayed 7 nights in Apr 2024

6/10 Okay

Ahmed

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Lamia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms and bedrooms with moulds
The bedrooms had mould on the wall and the barhrooms had mould averywhere. The rooms and bathrooms were not cleaned at all and the sheets were not replaced every day. The bed was tidy up to give the impression that the sheets been changed. The rooms did not have some basic items such as mugs even thought the cattle was in the rooms. I would say that the towels were changed daily as well as the consumables were provided too.
Stayed 10 nights in Mar 2024

8/10 Good

silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entre precio/ calidad estuvo ok
Stayed 1 night in Mar 2024

10/10 Excellent

silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen precio vs ubicación todas las comodidades
Stayed 1 night in Mar 2024

4/10 Poor

Hesham Ali

Stayed 1 night in Jul 2022

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Avoid! I've traveled to nearly 50 countries and have stayed in a wide variety of hotels and hands down, this was one of the worst. Hotel staff mixed up reservations and gave our room away. As a compensation, they offered to pack a "free" breakfast for us early the next morning, as we had an early flight to catch. The breakfast was already paid for and they offered this as a compensation for their mix up. Despite having a receipt that verified a paid breakfast, staff was adamant it was not. They wound up compensating by $14USD in cash after a lot of negotiating. This was the last night on our anniversary trip and disappointing. Paid for a room w a sea view and wound up in a cramped room- bathroom door wouldn't stay open and even a quick shower flooded the bathroom floor because of poor design. Lumpy uneven bed and half used hygiene supplies were left from the guests beforehand; was the room cleaned prior to our visit? Mini fridge also did not work in the room. All in all, this was a mess of a hotel- would not recommend to anyone. The only perk is it's location and being so walkable to various sites around SultanAhmet. This was my 3rd time to Istanbul- will definitely be coming back to Turkey but never this hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Fahio mohamed

Stayed 1 night in Apr 2022

6/10 Okay

Arooj

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2021

10/10 Excellent

Derrick A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay
My stay was exceptional. The room was excellent. The staff was very helpful. The owner Mahmet was an amazing person. He went above and beyond the call of duty to assist me.
Stayed 7 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place to stay.. personally I loved it.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very bad experience and the staff not friendly and the service it was horrible and The room is dirty
Stayed 25 nights in Jul 2019