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Mercure Itajaí Navegantes

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Itajaí Navegantes

Terrace/patio
Bar (on property)
Bar (on property)
Front of property
Sports facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Air conditioning

Explore the area

Map
Rua PEDRO FERREIRA, 363, Itajai, 88301030
  • Itajaí Public Market
    6 min walk
  • Mc Kilo
    1 min walk
  • Terminal Rodoviário - TERRI
    6 min drive
  • Navegantes (NVT-Ministro Victor Konder Intl.)
    17 min drive

Room options

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Apartment, 1 Queen Bed, Harbour View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Queen Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Apartment, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Double Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Apartment, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Apartment, Multiple Beds, River View

  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Apartment, 1 Queen Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Privilege, Apartment, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Sandri Palace Hotel

Pool
Breakfast included
Spa
Pet-friendly
4.3 out of 5, Excellent, (712)
The price is NZ$111
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Sandri Palace Hotel

About the area

Itajai

A stay at Mercure Itajaí Navegantes places you in the heart of Itajai, within a 10-minute walk of Itajaí Public Market and Dr. Hercilio Luz Stadium. .This family-friendly hotel is 10.6 mi (17.1 km) from Beto Carrero World and 14.7 mi (23.6 km) from Picarras Beach.

What's nearby

  • Itajaí Public Market - 6 min walk
  • Centreventos Itajaí - 10 min walk
  • Itajai Valley University (UNIVALI) - 17 min walk
  • Navegantes Beach - 13 min drive
  • Cabecudas Beach - 17 min drive

Getting around

  • Navegantes (NVT-Ministro Victor Konder Intl.) - 17 min drive

Restaurants

  • ‪BioGarden - ‬4 min walk
  • ‪Café Democrático - ‬5 min walk
  • ‪The Backdoor Pub - ‬2 min walk
  • ‪Sorbetto - Sorveteria & Café - ‬4 min walk
  • ‪Italiana Garden café - ‬3 min walk

About this property

Mercure Itajaí Navegantes

Family-friendly Itajai hotel in Itajai Centro with a full-service spa
Mercure Itajaí Navegantes offers 176 air-conditioned accommodations with minibars and safes. 49-inch Smart televisions come with satellite channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 176 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and bidets. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a satisfying meal at Kais Ø serving guests of Mercure Itajaí Navegantes. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Kais Ø - This restaurant specializes in international cuisine.
Bar Kais Ø - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (BRL 30 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: BRL 70.00 for adults and BRL 70.00 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Kais Ø
  • Bar Kais Ø

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Table football
  • Full-service spa
  • Indoor pool
  • Steam room
  • Table tennis

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms - 6

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles
  • Pool access ramp on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Free local calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately BRL 70.00 for adults and BRL 70.00 for children
  • Covered valet parking fee: BRL 30 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Itajai Navegantes
Mercure Itajaí Navegantes Hotel
Mercure Itajaí Navegantes Itajai
Mercure Itajaí Navegantes Hotel Itajai
Mercure Itajaí Navegantes (Opening October 2019)

Mercure Itajaí Navegantes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 252 out of 341 reviews" "
Rating 8 - Good. 58 out of 341 reviews" "
Rating 6 - Okay. 18 out of 341 reviews" "
Rating 4 - Poor. 6 out of 341 reviews" "
Rating 2 - Terrible. 7 out of 341 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Edward

Business traveller
Disliked: Staff & service
Downgrade stay
Very bad: i was downgraded in my room. Plus room was cold. No heating
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
The staff is great, but the old hotel could use some updates, first there is a communal iron for the entire hotel that needs to be used in the hallway, I think the hotel can do better and invest in having at least more iron so folks don’t have to go down to the fifth floor to do their iron, this is pretty standard, a couple of bottles of courtesy water every once in a while go along way, as well… Also, the breakfast buffet is rather unimaginative outside of pastries, it’s the same Rony eggs and two different kinds of sausages every day… Brazil is fantastic country with great and imaginative Gastronomy, they can do better than this
Stayed 4 nights in Aug 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Amenities
Staff is great, but hotel could use an upgrade to the breakfast, it is unimaginative and rather mundane, Brazil has much better food to offer than this….. Also having ONE communal iron for the entire hotel (on the fifth floor,) is just not good enough
Stayed 5 nights in Aug 2024

10/10 Excellent

Marcio Augusto, Curitiba

Stayed 1 night in Jun 2024

10/10 Excellent

Qin Hua

Travelled with family, Business traveller
Liked: Amenities
Nice and clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Éder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great hotel! It’s my second time staying here and I will come back again.
Stayed 7 nights in Nov 2023

6/10 Okay

Guilherme, Santos

Travelled with family, Business traveller
Liked: Cleanliness
Nice. But the clogded drain in the shower box was terrible
Stayed 3 nights in Jul 2023

10/10 Excellent

Filipe Quirino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Dantas

Stayed 2 nights in Nov 2022

8/10 Good

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located with all the required comforts
The hotel is probably the best in the city, have stayed here several times. Its centrally located, and a 5 minute walk to the shopping centre. The only down side was that they used to offer a more complete bathroom amenities, now its been limited. Even so would stay here again.
Stayed 1 night in Oct 2021

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel food
Hotel food was excellent and located in a convenient location overall. The staff was attentive and their overall service was great. I plan to stay at this hotel on future visits.
Stayed 2 nights in Sep 2021

6/10 Okay

HAI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Costumo viajar para locais nacionais e internacionais, me parece que em geral a cidade de navegantes não preza por seus visitantes, fui mal atendido no hotel, nos restaurantes e outros lugares, acho até que eu fui fazer um favor para a cidade em visitá-la e gastar meu dinheiro! Sugestão: os estabelecimentos precisam urgentemente de um treinamento para cuidar de seus turistas, é mais difícil mantê-los do que imaginam! Pensem que eu vou repensar se voltarei um dia e certamente viu compartilhar a experiência com amigos e familiares! #sebrae pode ajudá-los!
Stayed 2 nights in Feb 2021

10/10 Excellent

Michael, Texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff with great focus on customer satisfaction. Modern, comfortable and spacious rooms. Bar and restaurant serving high quality buffet and menu selections. All around great property, conveniently located near the Port of Itajai and commercial district.
Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and sound
During these times service isn't as usual, but they have taken the necessary precautions. The breakfast still has a good spread and other dining options are still available. Even the room had little touches of precautionary measures. All in all, they are hotel that puts your mind at ease and the bed is one of the most comfortable ones I've had.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
The rooms are comfortable and quiet, even when facing the port. Breakfast is good. It is walking distance for the ferry to Navegantes. The F&B staff are very jovial and they make you feel at home. If you are interested in the shopping area it is also walking distance with a couple of touristic places in the vicinity.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, good location and view
The hotel is new and situated behind a shopping mall. Its location is perfect for those in the shipping industry as everything is nearby, moreover the view of the harbour is spectacular. Breakfast is a good spread, the restaurant serves good seafood. Furthermore the amenities will suffice for any travellers needs. The only negative is that parking isn't included and rates are rather high.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff ... everyone that works there is a excelente employee... they working hard... polite... educated and very humble people ... I really appreciate the way I was treated there... and I recommend for everyone that is thinking in visiting Itajai in Brazil ...
Stayed 10 nights in Jan 2020

10/10 Excellent

Jeferson Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mehor bartender em anos!
Hotel impecável. Único ponto negativo foi o chuveiro que não é muito confortável. Melhor atendente do bar é a Aline (não desmerecendo os outros!), uma pessoa muito gentil e acolhedora! Se a oportunidade se apresentar, retornaremos sim!
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa
Stayed 3 nights in Sep 2024

10/10 Excellent

Altamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incrível
Incrível. Qualidade, conforto e modernidade.
Stayed 1 night in Sep 2024