With a stay at Bourbon Convention Hotel Santos in Santos (Gonzaga), you'll be a 1-minute drive from Gonzaga Beach and 6 minutes from Santos Harbor. .This family-friendly resort is 2 mi (3.3 km) from Ponta da Praia Beach and 5.9 mi (9.5 km) from Asturias Beach.
Family-friendly resort connected to a shopping center in Gonzaga with free breakfast
Bourbon Convention Hotel Santos offers 240 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.
This Santos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 240 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This resort also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy a meal at Restaurante The Garden, or stay in and take advantage of the resort's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary local cuisine breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Planning an event in Santos? This resort has 29063 square feet (2700 square meters) of space consisting of conference space and 41 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary local cuisine breakfast is served each morning between 6:00 AM and 10:00 AM.
Restaurante The Garden - Onsite buffet restaurant.
First Bar - Onsite bar. Happy hour is offered. Open daily.
Pool Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (surcharge)
Food and drink
Free local cuisine breakfast available daily 6:00 AM–10:00 AM
1 restaurant
1 poolside bar and 1 bar
Room service available
Restaurants on site
Restaurante The Garden
First Bar
Pool Bar
Things to do
Arcade/games room
Billiards/pool table
Children's pool
Fitness centre
Outdoor pool
Playground
Family friendly
Arcade/games room
Children's games
Children's pool
Children's toys
Free children's club
Free supervised childcare
Laundry facilities
Outdoor pool
Playground
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Housekeeping (once per stay)
Laundry facilities
Tour/ticket assistance
Business services
Business centre
Conference space (29063 square feet)
Meeting rooms - 41
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Couples dining
Romance packages available
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
32-inch LCD TV
TV channels
Food and drink
Champagne service
Minibar
More
Connecting rooms available
Desk
Individually decorated
Individually furnished
Laptop-friendly workspace
Phone
Restaurant dining guide
Safe
Policies
Check-in
Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The check-in location differs from the property location; go to: [Rua Marechal Floriano Peixoto N°42 CEP 11060-300 -GONZAGA/SANTOS]
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: BRL 5.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Mendes
Hotel Mendes Plaza
Mendes Hotel
Mendes Plaza
Bourbon Santos Hotel Convention
Mendes Plaza Hotel Santos
Mendes Plaza Santos
Mendes Plaza Hotel - Torre Plaza Santos, Brazil
Bourbon Santos Convention Hotel Mendes Plaza
Bourbon Convention Hotel Mendes Plaza
Bourbon Santos Convention Mendes Plaza
Bourbon Convention Mens Plaza
Mendes Plaza Hotel
Bourbon Santos Convention Hotel (Mendes Plaza)
Bourbon Convention Santos
Bourbon Santos Convention Hotel
Bourbon Convention Hotel Santos Resort
Bourbon Convention Hotel Santos Santos
Bourbon Convention Hotel Santos Resort Santos
Bourbon Convention Hotel Santos Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel is a bit dated, however, all services, employees and breakfast were very good.
They just need explain better about the parking lot, which is located at a Mall next door to the hotel.
I didn’t know there was a elevator that would reach the hotel from the mall’s parking lot.
Breakfast was very good and all employees very polite.
I would come back again.
Verified traveller
Stayed 1 night in Feb 2022
6/10 Okay
Siyar
Business traveller
5 Oct 2021
Liked: Cleanliness
Disliked: Staff & service, amenities
We didn’t get water and night time 130 am we went out side of the hotel and brought water , we were dying , the staff were not friendly at all
Siyar
Stayed 1 night in Oct 2021
6/10 Okay
Verified traveller
Travelled with family
28 Dec 2020
Liked: Cleanliness
Disliked: Staff & service
Hotel declines
The hotel used to be better. They used covid-19 as an excuse to reduce services and amenities, but the price was not reduced...
Their restaurant menu used to be great and now is very boring and limited with the same menu for room service and for eating at the restaurant. The hotel used to have 2 different menus, one for eating at the restaurant and one for room service.
No more pens and little notepads in the rooms.
Very noisy room with no noise insolation from the room upstairs our room.
The hotel used to be great and has significantly declined this year. Disappointing!
Great simple hotel next to beach and the mall. The location was ideal for my 2 days in Santos. I found it very annoying that they were always out of fruit-infused water in the reception, and when I'd ask about getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars with great Brazilian music. They also kept my bag for me after I had checked out so I could enjoy the day before my bus ride. The breakfast was stellar as well, but the line for eggs/tapioca was pretty long and slow; it is kind of mind blowing they only have two people working the station despite the breakfast being served to crowds in a giant conference room. The breakfast staff was patient and kind though and did not seemed frustrated or overwhelmed, despite the crowds. I got a great last-minute deal for this hotel so it was no surprise I had twin beds, no view (literally curtains over a wall on one side to make it look like a window! ha!) out of a sliver of a window, and a wheelchair-accessible bathroom (making for a super low sink, etc. - though I'm happy to report this hotel has great wheelchair accessible bathrooms!). If you are looking for a room with a view you should probably go elsewhere. They had CNN though so I was a happy camper...good to get caught up on the world every once in a while! Overall I'd give this hotel an A-. If they could keep the spa water jug filled in the reception it has potential to feel like more of a first-class hotel.
Fantastic hotel, breakfast superb, comfortable bed and pillows. WiFi excellent. Good location. Plenty of good restaurants close by. Only grip, no tea and coffee making facilities in the room. Which you would expect for the price.
Good experience. To make it great, hotel could improve services at the pool. Hard to find towels during the day. I am from Santos and I was able to make my family enjoys the city as much as I do.
My experience staying at the Mendez Plaza was a great overall experience. The rooms were spacious, comfortable and clean just as I'm come to expect from hotels in the United States. The employees and signage made things easy for an English-only speaking traveler. Nice pool, breakfast buffet and exercise facility. My brother stayed at the Parque Balneário during the same trip and although it was closer to the beach, the Mendez Plaza has much nicer rooms.
Foi tudo perfeito, desde do momento da chegada com o manobrista ate o check out, o cafe da manha é maravilhoso, a única coisa que nao e tao bom e a academia!