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Grand Hyatt Fukuoka

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Fukuoka

Executive lounge
Exterior
Exterior
Couples treatment room(s), body treatments, aromatherapy, massages
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, Fukuoka-ken, 812-0018
  • Canal City Hakata
    1 min walk
  • Kushida Shrine
    5 min walk
  • Sumiyoshi Shrine
    8 min walk
  • Fukuoka (FUK)
    11 min drive

Room options

View all photos for Executive Suite, 2 Single Beds (Grand)

Executive Suite, 2 Single Beds (Grand)

Executive Suite, 2 Single Beds (Grand)

  • 72 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 2 Double Beds (Deluxe)

Club Room, 2 Double Beds (Deluxe)

Club Room, 2 Double Beds (Deluxe)

  • 34 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Club Room, 2 Single Beds (Deluxe)

Down duvets, minibar, in-room safe, desk

Club Room, 2 Single Beds (Deluxe)

  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Down duvets, minibar, in-room safe, desk

Club Room, 1 King Bed (Deluxe)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Superior Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Standard Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 5

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 5

Superior Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

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Exterior
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About the area

Fukuoka

With a stay at Grand Hyatt Fukuoka, you'll be centrally located in Fukuoka, steps from Canal City Hakata and 12 minutes by foot from Tenjin Underground Mall. .This spa hotel is 1.7 mi (2.8 km) from Marine Messe Fukuoka and 1.8 mi (2.9 km) from Port of Hakata.

What's nearby

  • Canal City Hakata - 1 min walk - 0.0 km
  • Fukuoka Anpanman Children's Museum - 12 min walk - 1.0 km
  • Tenjin Underground Mall - 12 min walk - 1.1 km
  • Marine Messe Fukuoka - 3 min drive - 2.9 km
  • Port of Hakata - 3 min drive - 3.0 km

Getting around

  • Kushida Shrine Station - 4 min walk
  • Hakata Station - 12 min walk
  • Fukuoka Airport (FUK) - 11 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪MARTINI'S - ‬1 min walk
  • ‪喫茶M&M - ‬1 min walk
  • ‪ムーミンベーカリー&カフェ キャナルシティ博多店 - ‬3 min walk
  • ‪Cafe MUJI - ‬1 min walk

About this property

Grand Hyatt Fukuoka

Riverfront hotel with 2 spa tubs connected to a shopping center in Fukuoka
Grand Hyatt Fukuoka offers 372 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 372 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at THE MARKET F, a restaurant which specializes in Modern European cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Planning an event in Fukuoka? This hotel has 11453 square feet (1064 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
THE MARKET F - This bistro specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
BAR FIZZ - This lobby lounge serves light fare only. Open daily.
MARTINI'S - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1980 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: JPY 5175 for adults and JPY 2588 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • THE MARKET F
  • BAR FIZZ
  • MARTINI'S

Things to do

  • 2 hot tubs
  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (11453 square feet)
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 110
  • Sign language-capable staff
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to June 30 2025 (dates subject to change):
  • One of the bars/lounges
The property will be renovating from November 18 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10120 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5175 for adults and JPY 2588 for children
  • Self parking fee: JPY 1980 per night
  • Rollaway bed fee: JPY 10120 per night
  • Facilities fee: JPY 2200 per person, per night and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fukuoka Grand Hyatt
Grand Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Fukuoka Hyatt
Grand Hyatt Fukuoka Hotel Fukuoka
Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka

Grand Hyatt Fukuoka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Seraphim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
A pleasant stay. Staffs were accommodating and professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy Ka Fung

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 1 night in Jun 2024

8/10 Good

Soo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

FRANK CHI-HONG

Stayed 4 nights in Jul 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
The staff is super helpful and nice. The location is near everything so convenient! It’s awesome
Stayed 1 night in Jul 2024

10/10 Excellent

Chou Im

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice location, tidy and neat room. All staffs are friendly and helpful. The lien, bed and pillow quality can be better. Good size for the bathroom, overall we had a great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2024

8/10 Good

Hiong Fatt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

HAN WOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room is good. Facility looks a little worn out.
Stayed 2 nights in Jun 2024

6/10 Okay

Shaun

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location and service. The rooms however were small, dark, lacked air conditioning and could do with a refresh.
Stayed 2 nights in May 2024

10/10 Excellent

Kwong Yew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we ever stayed in. Great location, super service by the excellent staff, especially the concierge team. They took extra care of my family by helping to fulfill all our requests. Arranged private transportation and tour for us. They were always with a smile and very friendly. The rooms were big and spacious and equipped with all the top quality amenities. Club lounge served a wide range of food with dedicated staff in attendance. We couldn’t ask for more. Thank you to the staff and management of Grand Hyatt Hotel. We will definitely recommend this hotel to our friends.
Stayed 5 nights in May 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very courteous and friendly and are accommodating to our needs
Stayed 1 night in May 2024

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

yoshikazu

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property showed its age. Staff was acting professionally, but could be more friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jun Kun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
best location!
Stayed 1 night in Apr 2024

10/10 Excellent

Dave, Waipahu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, location.
Stayed 1 night in Apr 2024

10/10 Excellent

Mitsuru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Apr 2024

8/10 Good

Tetsu, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Kim Fung John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is awesome
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Henry Jr

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No air conditioning
After paying so much for this property it is anything but Grand. They claim there is only central heating system hence no air conditioning in the rooms but the basement bar where I drank wine every afternoon was cold. Although outside temperature is 8-12c the temperature inside the hotel room was 22-23. They told us to open the window for air to come in and turn on the stand fan in the room.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024