Embassy Suites by Hilton Jacksonville Baymeadows

3.5 star property

Photo gallery for Embassy Suites by Hilton Jacksonville Baymeadows

Lobby
Lobby
Suite, 1 King Bed, Balcony (Atrium)
Exterior detail
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Room service
  • Bar

Explore the area

Map
9300 Baymeadows Road, Jacksonville, FL, 32256
  • St. Johns Town Center
    ‪7 min drive‬
  • University of North Florida
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪17 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

Suite, 1 King Bed (South Wing, Conference)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Balcony (South Wing)

  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (Atrium Building)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony (South Wing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Atrium Building, Conference)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Atrium Building)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (South Wing Building)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 1
  • 1 King Bed

Room, 2 Double Beds (South Wing Building)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Balcony (Atrium)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Jacksonville

Located in Jacksonville (Southside), Embassy Suites by Hilton Jacksonville Baymeadows is within a 10-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 10.5 mi (16.9 km) from Mayo Clinic Florida and 10 mi (16.2 km) from EverBank Stadium.

What's nearby

  • Saint Vincent's Medical Center Southside - 7 min drive - 8.1 km
  • St. Johns Town Center - 7 min drive - 7.6 km
  • University of North Florida - 10 min drive - 12.0 km
  • Mayo Clinic Florida - 14 min drive - 17.0 km
  • Jacksonville Naval Air Station - 17 min drive - 20.4 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪Metro Diner - ‬16 min walk
  • ‪4 Rivers Smokehouse - ‬2 min walk
  • ‪Manager's Reception - ‬3 min walk
  • ‪Tijuana Flats - ‬15 min walk
  • ‪Hardee's - ‬2 min walk

About this property

Embassy Suites by Hilton Jacksonville Baymeadows

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
Embassy Suites by Hilton Jacksonville Baymeadows offers 277 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided on request. Renovation of all guestrooms was completed in February 2020.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 277 guestrooms featuring refrigerators and LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 3600 square feet (334 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Jacksonville Baymeadows has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); free wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymeadows Embassy Suites
Embassy Suites Baymeadows
Embassy Suites Baymeadows Hotel
Embassy Suites Baymeadows Hotel Jacksonville
Embassy Suites Baymeadows Jacksonville
Embassy Suites Jacksonville
Embassy Suites Hilton Jacksonville Baymeadows Hotel
Jacksonville Baymeadows
Jacksonville Embassy Suites
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville Baymeadows Hotel
Embassy Suites Hilton Baymeadows Hotel
Embassy Suites Hilton Jacksonville Baymeadows
Embassy Suites Hilton Baymeadows
Embassy Suites by Hilton Jacksonville Baymeadows Hotel
Embassy Suites by Hilton Jacksonville Baymeadows Jacksonville

Embassy Suites by Hilton Jacksonville Baymeadows Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 689 out of 1249 reviews
Rating 8 - Good. 256 out of 1249 reviews
Rating 6 - Okay. 146 out of 1249 reviews
Rating 4 - Poor. 82 out of 1249 reviews
Rating 2 - Terrible. 76 out of 1249 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good visit
Stayed 1 night in Dec 2024

10/10 Excellent

Tabitha

Stayed 2 nights in Dec 2024

8/10 Good

luciana

Stayed 1 night in Dec 2024

4/10 Poor

Hikaru, Columbus

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Very noisy area, the sound of motorbike? Is loud through the night. Not refilled conditioner, and crumbs scattered sofa/floor. Never again!
Stayed 1 night in Dec 2024

6/10 Okay

Shanah

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Andressa

Very good and clean hotel I loved
Stayed 1 night in Dec 2024

6/10 Okay

Jasmine

Business traveller
Liked: Staff & service
Lovely customer service, housekeeping needs help!!
The service was prompt and courteous. The tub was clogged I texted the front service Clerk Arianna and maintenance didn’t catch his name and room service didn’t catch hers either but was very pleasant. My only complaint is that you can tell house keeping skips corners with cleaning the rooms. I always come prepared! Lenin was not washed properly or without bleach maybe that includes the towels as well.
Stayed 1 night in Dec 2024

6/10 Okay

Joaquin

Travelled with family
Average embassy suites hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas visitor
The room was clean, experienced no issues.
Stayed 1 night in Dec 2024

4/10 Poor

Linda

Liked: Property conditions & facilities
This hotel appeared to be one of the safer ones where you could trust your vehicle to being in the parking lot. I waited about 20 mins for a cart I had been traveling for a couple weeks so I had a lot of luggage. Had to make 4 trips from the 3rd level to my vehical because there were no carts again in the morning. Went for breakfast the line for buffets was approximately 30 people in each line. Went for a quick fix there was nothing! No yogurt, toast not even an apple or banana. No reg coffee. People were like scavengers. Crazy! Never seen anything like it. I truly believe they need to invest in more carts for people who are unable to tranfer luggage or remind their customers to return carts when done. For the hapicap or elderly.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kateryna

Business traveller
I’ve stayed here three times, but this was the worst experience. While parking was convenient, loud music from a hotel event blasted through the property, and my requested “quiet room” was placed directly above the noise with windows facing the AC units. With doors closed and earplugs, I managed to sleep, but breakfast was uncomfortable due to individuals walking around barefoot or without pants. This stay felt disorganized and disappointing compared to my previous visits.
Stayed 2 nights in Nov 2024

8/10 Good

Shari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Terria

Liked: Cleanliness, staff & service, property conditions & facilities
I just love the property
Stayed 1 night in Dec 2024

10/10 Excellent

Katosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dr Marvin R

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
racist check-in clerk ruined it for me
The hotel is amazing...unless you get the german lady (Marion) who questions the black guy "are you a real doctor?" when my credit card says "Dr." and then proceeds to tell you that your payment won't go through while she is obviously trying to "check up on you." I called my bank and they confirmed that no payment had been denied, just as my online statement stated. And yes, I did complain to the manager, who was very professional and decent...and didn't even try to defend the racist comment of her staff. It's 2024, and black people can be as qualified as any one else...unless you're Marion from Germany!
Stayed 2 nights in Nov 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Joanne

Travelled with family
Liked: Staff & service
Hotel is very dated.
Stayed 1 night in Dec 2024

10/10 Excellent

Talisha

The bed was comfortable!
Stayed 1 night in Dec 2024

4/10 Poor

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walked in at 5:20 and didn’t get checked in until 6:25. Stood in line and waited for an hour. Apparently, there were two reservations under my name. When I called one week prior to my check-in to verify there was one room book they clarified there was one room and one booking. I had already booked and paid for my booking. When I got there I was told I still owed the deposit and the one night room charge. I told the lady I already paid for my room and showed her I paid. She was able to fix the issue. The system was extremely slow. This process took FOREVER. I finally get to the room. The soap bottle was completely empty. The bed is so uncomfortable. Both me and my guest could hardly sleep. Also, as we were both falling asleep someone started banging on our room door. I have stayed at multiple embassy suites as they are my go to hotel but this has by far been the worst experience I have had. I can usually let a thing or two go as things happen but this will be an experience that will make me not want to come back.
Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things went fine. Only hiccup was housekeeping tried to come in before check out time. At this location check out was 12 noon & we were sleeping in. No biggie but that’s the only feedback we had.
Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Stayed 2 nights in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Qadeera

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great time
Stayed 2 nights in Dec 2024