6/10 Okay
Stephen
3 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very dated, not what i would expect for a Doubletree and certainly not for the price I paid for the room. The bathroom had 4"x4" tile which normally is on the walls in a 1970's house, but it was on the floor and then they painted them and the paint was obviously flaking off. Looked terrible. the shower either had black mold or dirt all along the shower entry. The shower curtain was not long enough, so the floor got water all over it. The floor towel for the shower was soaking wet. There was no way to prevent it from happening.
Only small issue with Housekeeping. I didn't notice until 6 AM they had not put any towels other than hand towels in the room. called and it took them 45 minutes to bring towels. Called twice. Front desk blamed Housekeeping and Housekeeping blamed Front desk. Neither story of why matched. Not happy.
I took pictures of the bathroom.
Stephen
Stayed 1 night in Sep 2024