Room: we booked superior room because there was no other option. The room is ok, nice. However, it is not a 5 star room. We were in the new part of the hotel which is more modern, for my personal taste I prefer older part. The room was clean, minibar was rich, the view was amazing-facing the sea and the pool area. The bed was great, pillows were perfect. Toiletries were not 5 star, vanity kit was open and missing the q-tips. There were no bags for lady pads, later I found them in the carton box in the drawer with a blow-dryer which was screwed-in the drawer and the one that you need to hold in ordert to blow. The blow was slow and my super thick hair made the whole washing my head again there experience, just not happening. We were on the first floor, the watter preasure was ok but not from the rain shower (you need to spend a lot of time to wet the hair standing under it), so rather take the holding one. But, did not take 2 min when the hot water went off. I needed to finish with the cold one. When they cleaned the room, they didnt touch the toilet bin and we did not get new toiletries. For the room experience - 3 stars! All the rest together with: The staff, the program, the breakfast was extra great! 5 stars! Recommendations: Book at least deluxe room, you get complimentary wine and chocolates and much better service. In my opinion those sort of rooms that we had should not exist. If you cannot give proper service, rather don’t have it at all.