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aha Alpine Heath Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for aha Alpine Heath Resort

BBQ/picnic area
3 bedrooms, premium bedding, in-room safe, desk
Property grounds
Bar (on property)
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
D119, Old Cavernberg Road, Northern Drakensberg, Jagersrust, KwaZulu-Natal, 3354
  • Drakensberg Mountains
    1 min walk
  • All Out Adventures
    9 min drive
  • Amphitheatre Golf Course
    16 min drive
  • Harrismith Airport (HRS)
    88 min drive

Room options

View all photos for Deluxe Chalet

Deluxe Chalet | Children's theme room

Deluxe Chalet

  • 45 sq m
  • Mountain view
  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

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The price is NZ$292
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Jagersrust

With a stay at aha Alpine Heath Resort in Jagersrust, you'll be in a national park, within a 10-minute drive of Drakensberg Mountains and All Out Adventures. .This family-friendly hotel is 5.1 mi (8.2 km) from Amphitheatre Golf Course and 8 mi (12.8 km) from Royal Natal National Park.

What's nearby

  • Drakensberg Mountains - 1 min walk - 0.0 km
  • All Out Adventures - 9 min drive - 4.6 km
  • Royal Natal National Park - 20 min drive - 12.9 km
  • Eskom Drakensberg Visitors Centre - 33 min drive - 28.3 km
  • Sterkfontein Dam Nature Reserve - 38 min drive - 28.1 km

Restaurants

  • ‪Alpine Heath Resort - ‬1 min walk
  • ‪Coyote Cafe - ‬31 min drive
  • ‪Tower of Pizza restuarant & B & B - ‬17 min drive
  • ‪Caterpillar and Catfish - ‬35 min drive
  • ‪Draken's Burger Diner - ‬31 min drive

About this property

aha Alpine Heath Resort

Family-friendly hotel with 2 restaurants and 3 outdoor pools
Aha Alpine Heath Resort offers 100 accommodations with fireplaces and safes. Rooms open to patios. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Jagersrust hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Treat yourself to a stay in one of the 100 guestrooms, featuring fireplaces and plasma televisions. Rooms have private patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Enjoy international cuisine at Gruyéres restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a safe deposit box at the front desk. Planning an event in Jagersrust? This hotel has 3358 square feet (312 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Gruyéres restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Pizza inferno - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: ZAR 165 for adults and ZAR 82.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Gruyéres restaurant
  • Pizza inferno

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fishing
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Karaoke
  • Mini golf
  • Mountain biking
  • Nightclub
  • Playground
  • Racquetball/squash
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Art supplies
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Cots/infant beds (surcharge)
  • Dining table
  • Free children's club
  • Full-sized fridge
  • Corner/local shop
  • High chair
  • Kitchen
  • Microwave
  • Mini golf
  • Playground
  • Pool gate
  • Separate dining area
  • Separate living room
  • Supervised childcare (surcharge)
  • Trampoline

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (3358 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar in shower
  • Upper floors accessible by stairs only
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Books
  • Designated smoking areas
  • Fireplace in reception
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Soap
  • Towels

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Desk
  • Eco-friendly cleaning products provided
  • Fireplace
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for ZAR 150.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 165 for adults and ZAR 82.5 for children
  • Crib (infant bed) fee: ZAR 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Alpine Heath Resort
Three Cities Alpine Heath
Three Cities Alpine Heath Jagersrust
aha Alpine Heath Resort Jagersrust
Three Cities Alpine Heath Resort Jagersrust
Alpine Heath Hotel Drakensberg Region
aha Alpine Heath Jagersrust
aha Alpine Heath
aha Alpine Heath Resort Hotel
aha Alpine Heath Resort Jagersrust
aha Alpine Heath Resort Hotel Jagersrust

aha Alpine Heath Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 96 reviews" "
Rating 8 - Good. 35 out of 96 reviews" "
Rating 6 - Okay. 13 out of 96 reviews" "
Rating 4 - Poor. 7 out of 96 reviews" "
Rating 2 - Terrible. 4 out of 96 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

KADARNATH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lister

Stayed 4 nights in Dec 2022

8/10 Good

Bereng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Zeyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Vickash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2021

8/10 Good

Mihir

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2020

4/10 Poor

Corali

Disappointing Stay in a beautiful resort
The stay was an utter disappointment. Very very noisy guests, loud music, screaming and shouting and loud parties. Impossible to relax and enjoy the mountains. Some guests were even driving up and down with music blasting from their cars. Check in was good and security at the gate very friendly. Depending on your unit you have to carry your luggage from your car a fair distance to the chalet. They should get golf carts to assist with this. The resort should really clamp down on noisy guests day and night.
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Awesome Berg destination
Absolutely awesome tym. Will differnately do it again. Kids had an amazing tym. Thoroughly e joyed by all
Stayed 4 nights in Jun 2020

8/10 Good

N B

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Samesh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

A Q Noor

Travelled with family
Disliked: Cleanliness, room comfort
cleanliness and power issues aside from others
not so nice
Stayed 2 nights in Jul 2020

10/10 Excellent

Cyrilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic retreat
Truly amazing so much to do with kids and the resort is well maintained.
Stayed 3 nights in Mar 2020

4/10 Poor

Marie-Josee

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches and spiders
Within 15 min of checking in our cottage, we found 3 monster cockroaches roaming around the kitchen, bathroom and entrance. There were also big spiders in their web, which means the cottage hadn’t been properly cleaned before we checked in. Furniture was broken, there was no AC and the bedroom ceiling fans hardly ventilated the room, so It was very hard to sleep comfortably at night. For a 4 star resort, this was below average for my expectations. Check out time was 10am, we asked for an 11 am check out and reception agreed. At 09:30 am, the housekeeper was standing outside our cottage, watching us, waiting for us to leave. I had to go speak to her to tell her we were not leaving until 11 am. She was stunned and appeared to not know what to do. I had to tell her 3 times that we were not leaving the room for another hour and a half.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A size of room for family fit with us. Proper distance between rooms.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heavenly location shadows all other aspects
This is a classic location, location, location resort. Not that its other aspects are bad. The cottages are really nice and comfortable, but the location is so amazing that everything else is shadowed by it. We enjoyed a lot both the horse riding session and the walk to the nearby falls. The only weak spot is the food. Resisting buffets (which did not seem too tempting), we had to eat all our meals (which were pretty mediocre) in the charmless cafe. One night we ordered steaks which came out too done and tasteless. The two of us who protested, received excellent steaks as replacement - and I wonder why one needs to protest in order to receive good food. Other than the food, I would give it 5 stars, so perhaps this is ideal for self catering families.
Stayed 2 nights in Aug 2019

6/10 Okay

Seelan

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, amazing staff, venue - AWESOME!!!!!
Stayed 3 nights in Jun 2019

10/10 Excellent

NADEESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Stay was ok. Chalet had been full of flies and was really uncomfortable. Aircons are needed
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The trails and very scenic. Lodges comfortable and proximity to other areas of interest
Stayed 3 nights in Aug 2018