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Raffles Jakarta

5.0 star property

Photo gallery for Raffles Jakarta

Bicycling
2 bars/lounges, poolside bar
Exterior
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Parking available
  • Spa
  • Breakfast available

Explore the area

Map
Ciputra World 1, Jl. Prof. Dr. Satrio Kav. 3-5, Jakarta, Jakarta, 12940
  • Lotte Shopping Avenue
    ‪1 min walk‬
  • Kuningan City Mall
    ‪7 min walk‬
  • Balai Sidang Jakarta Convention Center
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed (Gallery)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed (Gallery)

  • 136 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Artist)

Suite, 1 King Bed (Artist)

Suite, 1 King Bed (Artist)

  • 97 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Twin Room, 2 Single Beds

Raffles, Twin Room, 2 Single Beds

Raffles, Twin Room, 2 Single Beds

  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Raffles, Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Raffles, Room, 1 King Bed, Garden View

Raffles, Room, 1 King Bed, Garden View

Raffles, Room, 1 King Bed, Garden View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Room, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Raffles, Room, 1 Double Bed, Non Smoking, Garden View

  • Sleeps 3
  • 1 Double Bed

Signature Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Breakfast, lunch and dinner served

Four Seasons Hotel Jakarta

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (348)
The price is NZ$432
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Four Seasons Hotel Jakarta

About the area

Jakarta

With a stay at Raffles Jakarta, you'll be centrally located in Jakarta, steps from Lotte Shopping Avenue and within a 5-minute walk of ITC Kuningan. .This family-friendly hotel is 2.7 mi (4.4 km) from Jakarta World Trade Center and 3 mi (4.9 km) from Balai Sidang Jakarta Convention Center.

What's nearby

  • Lotte Shopping Avenue - 1 min walk - 0.1 km
  • Kuningan City Mall - 7 min walk - 0.6 km
  • Grand Indonesia - 5 min drive - 4.3 km
  • Gelora Bung Karno Stadium - 6 min drive - 5.3 km
  • Balai Sidang Jakarta Convention Center - 7 min drive - 4.9 km

Getting around

  • Bendungan Hilir Station - 15 min walk
  • Kuningan Station - 16 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 42 min drive

Restaurants

  • ‪Menya Sakura - ‬1 min walk
  • ‪Gong cha - ‬1 min walk
  • ‪Re.Juve - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Blacklisted - ‬1 min walk

About this property

Raffles Jakarta

Luxury Jakarta hotel connected to a shopping center, steps from Lotte Shopping Avenue
Raffles Jakarta offers 173 air-conditioned accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Raffles Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 173 air-conditioned rooms featuring minibars and espresso makers. Wired and wireless internet access is complimentary, while 42-inch LED televisions with premium TV channels provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by Arts Café by Raffles for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the 2 coffee shops/cafes, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Arts Café by Raffles - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Writers Bar - This bar specializes in international cuisine and serves breakfast, lunch, and light fare. Happy hour is offered. Open daily.
Navina Pool Bar - This bar specializes in international cuisine and is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 7 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arts Café by Raffles
  • Navina Pool Bar
  • The Writers Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Highchair
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Valet parking fee: USD 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Raffles Jakarta Hotel
Raffles Jakarta
Raffles Jakarta Hotel
Raffles Jakarta Jakarta
Raffles Jakarta Hotel Jakarta

Raffles Jakarta Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 121 out of 143 reviews
Rating 8 - Good. 20 out of 143 reviews
Rating 6 - Okay. 0 out of 143 reviews
Rating 4 - Poor. 1 out of 143 reviews
Rating 2 - Terrible. 1 out of 143 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service was provided and the property is gorgeous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Really the most amazing hotel I have stayed in. The staff are the real gem - so courteous and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
The stay was amazing in Raflles. Location was very convenient as a business traveler. Will be coming back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Selim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experoence
Very comfortable hotel with friendly and professional staff
Stayed 2 nights in Sep 2024

10/10 Excellent

YOSUKE, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What separate Raffles Jakarta from other 5 star hotels is their staff. They went the extra mile and made sure that my stay there is perfect. Whatever help I need, I contacted them through WhatsApp and they immediately took care of me.
Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

RAJA

Stayed 6 nights in Jul 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raffles was great staff couldn't be more helpful and the whole experience was fantastic..
Stayed 5 nights in Jul 2024

10/10 Excellent

Rohaidah Binte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at Raffles Jakarta. Excellent service throughout.
Stayed 2 nights in Jul 2024

10/10 Excellent

Norasmah Abang Talhata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tiptop experience
Stayed 6 nights in May 2024

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Amazing 2 nights here
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrian KimTju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager in breakfast buffet Mr Fachrul paid attention to each customer.Cleaning staff and reception were very attentive and polite.
Stayed 5 nights in Dec 2023

10/10 Excellent

Thanh, Temple City

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs at the hotel were always friendly and helpful. Breakfast was beyond excellent. Highly recommend!
Stayed 2 nights in Nov 2023

8/10 Good

Andi, Newton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is kinda big even for the entry level Well maintained albeit the hotel is not ‘young’ anymore Decent breakfast with plenty of variety but quality can be better Not that many dining options in the hotel and the food at nearby mall is not that good either
Stayed 1 night in Sep 2023

10/10 Excellent

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily one of the best hotels I’ve ever stayed at. Outstanding facilities, spacious rooms and great staff who go above and beyond to cater to your needs. The hotel is in a great location, conveniently situated above a large shopping mall that has everything you need. Highly recommended for anyone visiting Jakarta, will definitely stay again
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Raffles is still the best in jakarta ! am amazed by the level of service . its the people that make the place so awesome ! To the Butler team Leo ,Edwin and Auliya, you are all the best ! thank you .
Stayed 3 nights in Mar 2023

10/10 Excellent

Muhamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people made the place extraordinary
Stayed 3 nights in Feb 2023

10/10 Excellent

Yin

Stayed 1 night in Feb 2023

10/10 Excellent

Ruaim, philadelphia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! Welcoming, friendly, and helpful staff
Stayed 2 nights in Feb 2023

8/10 Good

johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, breakfast was rather disappointing.

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Nice big clean room with personal touch on the services.Strategic location, great breakfast buffet choices. I have nothing negative to say about this hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stylish rooms as usual
Stayed 2 nights in Oct 2022