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Kempinski Hotel Xiamen

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Xiamen

Exterior
Lobby sitting area
Minibar, in-room safe, desk, laptop workspace
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No.98 Hubin Middle Road, Siming District, Xiamen, Fujian, 361004
  • Zhongshan Park
    3 min drive
  • Xiamen Botanical Garden
    5 min drive
  • Xiamen Mingfa Commercial Plaza
    6 min drive
  • Xiamen (XMN-Xiamen Intl.)
    21 min drive

Room options

View all photos for Room, City View (Grand Deluxe Room King)

Minibar, in-room safe, desk, laptop workspace

Room, City View (Grand Deluxe Room King)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, City View (Grand Deluxe Room Twin)

View from room

Twin Room, City View (Grand Deluxe Room Twin)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, City View (Deluxe Room Twin)

View from room

Twin Room, City View (Deluxe Room Twin)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Business Lounge Access, City View (Deluxe Suite)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Business Lounge Access, City View (Deluxe Suite)

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, City View (Grand Deluxe Suite)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Business Lounge Access, City View (Grand Deluxe Suite)

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Business Lounge Access, City View (Executive King Room)

Minibar, in-room safe, desk, laptop workspace

Room, Business Lounge Access, City View (Executive King Room)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Deluxe Room King)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Deluxe Room King)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, City View (Excutive Suite)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Business Lounge Access, City View (Excutive Suite)

  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Swiss Grand Xiamen

Pool
Spa
Kids pool
Free WiFi
4.5 out of 5, Wonderful, (401)
The price is NZ$158
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Swiss Grand Xiamen

About the area

Xiamen

A stay at Kempinski Hotel Xiamen places you in the heart of Xiamen, steps from Bailuzhou Park and a 3-minute drive from Zhongshan Park. .This luxury hotel is 2.1 mi (3.4 km) from Xiamen International Cruise Center and 2.1 mi (3.4 km) from Xiamen Science and Technology Museum.

What's nearby

  • Xiamen-Gulangyu Island Terminal - 4 min drive - 4.3 km
  • Xiamen Botanical Garden - 5 min drive - 5.3 km
  • SM City Xiamen - 6 min drive - 5.6 km
  • Nanputuo Temple - 6 min drive - 5.3 km
  • Xiamen University - 7 min drive - 5.6 km

Getting around

  • Xiamen Railway Station - 8 min drive
  • Wenzao Station - 8 min walk
  • Xiamen (XMN-Xiamen Intl.) - 21 min drive

Restaurants

  • ‪Music box - ‬13 min walk
  • ‪熊嘟茶 - ‬4 min walk
  • ‪舒友海鲜大酒楼 - ‬3 min walk
  • ‪天天渔港大酒楼 - ‬3 min walk
  • ‪阁楼演艺酒吧 - ‬2 min walk

About this property

Kempinski Hotel Xiamen

Luxury Xiamen hotel in Siming District with 3 restaurants
Kempinski Hotel Xiamen offers 460 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Xiamen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
K Spa has 13 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 460 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Chinese cuisine at Yue Fu, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Yue Fu - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Kaffee On 2 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Kakurega Teppan - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 140 for adults and CNY 98 for children
  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Yue Fu
  • Kaffee On 2
  • Lobby Lounge
  • Kakurega Teppan

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Lifeguards on site

Spa

  • 13 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas
  • Double-glazed windows
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water
  • Local meal delivery service
  • Minibar
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 140 for adults and CNY 98 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 6:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Kempinski Xiamen
Kempinski Hotel Xiamen
Kempinski Xiamen
Kempinski Xiamen Hotel
Xiamen Kempinski
Xiamen Kempinski Hotel
Kempinski Hotel Xiamen Hotel
Kempinski Hotel Xiamen Xiamen
Kempinski Hotel Xiamen Hotel Xiamen

Kempinski Hotel Xiamen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 220 reviews" "
Rating 8 - Good. 67 out of 220 reviews" "
Rating 6 - Okay. 20 out of 220 reviews" "
Rating 4 - Poor. 10 out of 220 reviews" "
Rating 2 - Terrible. 4 out of 220 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Baojun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid range choice
Nice hotel with high quality facilities. Floors in the bathroom were not super clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

A TAV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
surrounding parks & lakes
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Huage, Walnut

Liked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

Sam

Travelled with family
Check in time 45min could not find the booking
Stayed 2 nights in Apr 2024

4/10 Poor

NUTTIDA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not as good as expect,Smoking floor, sunk bed
- I requested a smoking room, but they put us on the Smoking floor, and I am extra sensitive to smoke. I ended up having a nose allergy here while staying. We didn't that I know that hotel in China people can actually smoke here so I didnt make a complain for my 2 nights stay here. On last night I clarify late at night about the smoking with the staff, they mentioned that they put us in a smoking floor and ask if “you dont smoke at all?” And do offer the room change but we were too tired to pack and move for less than 8 hrs until we check out. - Bed on the 8th floor is extremely soft that you would sink in the bed. The spring came out from the side of the bed. Too disappointing for such a good brand as Kempenski. This is the worst Kempenski so far I stayed. Warning, coming to the pool here you need a swimming cap as a regulation from the goverment. They should put this is the website or inform guests to prepare. We didn't have ours an ridiculously need to buy for another 80rmb. - check in was smooth but the staff should inform us that the floor in smoking floor we specifically request for non smoking in the booking. - cleaning lady was so nice that she come to our room to spray for the smoking odor so many times.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bonnie

Stayed 1 night in Feb 2024

10/10 Excellent

Zhao Sheng

Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Mar 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Alex at the front desk was very helpful
Stayed 2 nights in Mar 2024

6/10 Okay

Lynda Lin Hwa

Liked: Staff & service
Smoking in a no/smoking room / floor!
I stayed at Kempinski Shanghai in October 2023 and had also previously stayed in Kempinski Xiamen. My recent stay was a disappointment. I booked 3 rooms; 2 King bed and 1 Twin for 1 pax (Guest, Kho Chuan Seng). My room was on a non smoking floor but the instant I opened my room door, smelled of cigarette smoke and there was an ashtray on the table next to a no-smoking sign!!!
Stayed 3 nights in Jan 2024

10/10 Excellent

YIZHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really hot and there was no way for it to cool down.
Stayed 7 nights in Jan 2024

10/10 Excellent

PAK CHEUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

JIEKUN

Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
This hotel is beautiful, but has a service environment I can best describe as hostile. Rules are plentiful and enforced with vigour. Much of this, I should say, relates to travelling with children. We booked an executive floor room. Only after arrival did we learn that children are not allowed in the executive lounge free of charge (unlike any other executive/club hotel we have ever stayed). At the swimming pool, the only motion allowed is in a single direction. Swimming across the pool is forbidden and will result in verbal redress from staff. The idea of children playing and enjoying the water is foreign here. After raising some of these issues with the hotel, they did offer some accommodations - allowing our kids in the lounge for an extra night, for example. But the general hotel environment was unwelcoming, and this seemed to be institutional, not at all a question of individual staff.
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
OK hotel, service could be improved a lot though.
Check in and concierge service were really good, but service at breakfast and lounge bar was mediocre and disappointing for a 5 star hotel. When it gets busy, breakfast staff get really flustered with little organisation of which tables have been allocated, then tables are cleared whilst you queue at the different stations getting your food. The cocktails at the lobby bar are also not really recommended - they didn't seem to know how to make the basic cocktails. Overall a hotel that has a good reputation but the service does not quite live up to it.
Stayed 4 nights in Mar 2021

2/10 Terrible

Li cheng

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location. You just never disappointed with German hotel management. The breakfast buffet is amazing! Too many good things to eat. The manager Mr. Li of the restaurant is very observant. My 8 years old daughter had dry throat, he served her a glass of warm lemon water right away...... we really appreciated for his service.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Artemis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay!
We thoroughly enjoyed our stay at Kempinski while visiting Xiamen with family. The rooms are spacious and very clean, love the details too. Staff are professional and were very helpful from the moment we arrived. Breakfast buffet was excellent with a huge variety of eastern / western options and local delights. Kids friendly hotel. We’d definitely stay again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in Xiamen
Excellent stay
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I checked in at midnight and the reception was not friendly. The executive lounge is supposed to open until 11pm but when I went there at 9:30. There is only coffee and soft drinks left. They are busy packing the food away.
Stayed 2 nights in Dec 2019

8/10 Good

QUEE JONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019