DoubleTree by Hilton Hotel Johor Bahru

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Johor Bahru

Outdoor pool, pool loungers
Exterior
3 restaurants, breakfast, lunch, dinner served; local cuisine
Suite, 1 King Bed, Corner
3 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Gym
  • Bar
    Bar
  • Hot tub
    Hot tub

Explore the area

Map
12 Jalan Ngee Heng, Johor Bahru, Johor, 80000
  • Komtar JBCC
    3 min walk
  • Persada Convention Center
    4 min walk
  • Johor Bahru Old Chinese Temple
    8 min walk
  • Johor Bahru (JHB-Senai Intl.)
    34 min drive

Room options

Suite, 1 Bedroom

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Room, Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 93 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

King Executive Suite with Executive Lounge Access

  • 62.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, 1 King Bed

  • 156 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

King Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Accessible

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru is centrally located in Johor Bahru, a 3-minute walk from Komtar JBCC and 10 minutes by foot from Johor Bahru City Square. .This spa hotel is 2.3 mi (3.8 km) from Johor Bahru Chinese Heritage Museum and 5.2 mi (8.4 km) from The Mall.

What's nearby

  • Komtar JBCC - 3 min walk - 0.3 km
  • Johor Bahru City Square - 10 min walk - 0.9 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive - 3.4 km
  • KSL City Mall - 4 min drive - 3.8 km
  • Woodlands Checkpoint - 6 min drive - 6.8 km

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 34 min drive

Restaurants

  • ‪4 Fingers Crispy Chicken - ‬5 min walk
  • ‪Haidilao Hot Pot - ‬5 min walk
  • ‪Makan Kitchen - ‬1 min walk
  • ‪Lepak Corner - ‬4 min walk
  • ‪Tony Roma's - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Johor Bahru

Hotel with 3 restaurants, a quick walk to Komtar JBCC
DoubleTree by Hilton Hotel Johor Bahru offers 333 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
Make yourself at home in one of the 333 guestrooms featuring minibars and LED televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy local cuisine at Makan Kitchen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Johor Bahru? This hotel has 14096 square feet (1310 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Makan Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tosca - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Axis Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.
The Food Store - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (MYR 10 per night)
  • Valet parking on site (MYR 49 per day)
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 85-85 for adults and MYR 0-50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Makan Kitchen
  • Tosca
  • Axis Lounge
  • The Food Store

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14096 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool sunloungers

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 to 85 for adults, and MYR 0 to 50 for children
  • Fee for in-room wireless internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MYR 10 per night
  • Valet parking fee: MYR 49 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

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DoubleTree by Hilton Hotel Johor Bahru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andy L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Amazing memories from dozens and dozens of stays at this excellent hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Whang Lay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the welcome cookies, nice and clean room. Did not like the surroundings
Stayed 1 night in Aug 2024

6/10 Okay

Ai Cheng

Travelled with family
Liked: Cleanliness, staff & service
Overall is good
Stayed 1 night in Jul 2024

10/10 Excellent

Narinder Singh Sidhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Wee Tiong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Giid
Stayed 2 nights in Aug 2024

10/10 Excellent

Weizhuang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with smooth check-in. Rooms were clean and big. Area around hotel cam be a bit hard to walk around
Stayed 1 night in Jul 2024

6/10 Okay

Wen Leong

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

PATRICK, CHUN LEONG, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access with plenty transport options , nice rooms but very limited upgrade opportunities
Stayed 2 nights in Jul 2024

10/10 Excellent

Md.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and value for Money .
The hotel was excellent for my trip . Rooms quite spacious , having Qibla direct marked in roof . Cleanliness was top class . Breakfast spreads were extensive. Different cuisine available .. even you can get specially made fresh juice . Front desk and restaurant staff were very prompt to respond and helpful . Market , eateries are nearby ..There is a nice prayer place in 11th floor ..
Stayed 5 nights in Jul 2024

10/10 Excellent

Samsiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Food has alot of varieties. Staff are helpful and friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Staff is very friendly and feel welcome. Breakfast with varieties. The bed is soft that hardly can sleep well. Good that can choose a pillow that you want. Hotel to shopping mall is about 5 to 10 mins. But will not try to go out at night because along the way is quiet. Overall the stay is good.
Stayed 1 night in Jul 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Awesome hospitality from checkin till checkout. Huge bed, huge room, strong shower. Love the crabtree lotions, shampoo, bodywash! However only 1 thing to dislike. The parking entry need to get a ticket from the machine, if using TnG card, you cant validate it for free parking. While it is stated upon entry, i think the display could be more prominent like right beside the tapping of TnG card. Or send an email to the guest to inform them before we checkin.
Stayed 1 night in Jul 2024

10/10 Excellent

Vimala

Stayed 1 night in Jul 2024

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk
There was one issue encountered during the check-in process. I had inquired about the suitability of the swimming pool for children, but the response I received indicated uncertainty.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosendo

Stayed 2 nights in Jul 2024

10/10 Excellent

ABEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Jul 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good variety for breakfast, but taste could be better.
Stayed 1 night in Jul 2024

10/10 Excellent

Jess

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

fazlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet spread
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to large scale noisy construction
Stayed 1 night in Jul 2024

6/10 Okay

uday

Travelled with family
Liked: Cleanliness
Rooms with no view and small for triple occupancy
The room was small for triple occupancy. Our room had no view at all. In fact half of the rooms in this hotel are facing inwards facing other wings of the hotel building. So, i suggest do not offer this hotel as a choice for family vacation. 6 room nights were booked but found it wanting.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ellyn

Stayed 2 nights in Jun 2024