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Fives Hotel Johor Bahru City Centre

3.5 star property

Photo gallery for Fives Hotel Johor Bahru City Centre

Interior entrance
Lobby
Lobby sitting area
Memory-foam beds, minibar, in-room safe, laptop workspace
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
45 Jalan Wong Ah Fook, Johor Bahru, Johor, 80000
  • Komtar JBCC
    ‪1 min walk‬
  • Persada Convention Center
    ‪4 min walk‬
  • Angry Birds Activity Park Johor Bahru
    ‪5 min walk‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Memory-foam beds, minibar, in-room safe, laptop workspace

Executive Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Memory-foam beds, minibar, in-room safe, laptop workspace

Family Suite

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

Memory-foam beds, minibar, in-room safe, laptop workspace

Executive Suite

  • 39 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Memory-foam beds, minibar, in-room safe, laptop workspace

Deluxe Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Johor Bahru City Centre by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (559)
The price is NZ$263
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Johor Bahru City Centre by IHG

About the area

Johor Bahru

With a stay at Fives Hotel Johor Bahru City Centre, you'll be centrally located in Johor Bahru, steps from Komtar JBCC and 5 minutes by foot from Johor Bahru City Square. .This hotel is 0.6 mi (0.9 km) from Johor Bahru Customs, Immigration, and Quarantine Complex and 1.9 mi (3.1 km) from KSL City Mall.

What's nearby

  • Komtar JBCC - 1 min walk
  • Johor Bahru City Square - 5 min walk
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 11 min walk
  • KSL City Mall - 3 min drive
  • R&F Mall - 5 min drive

Getting around

  • JB Sentral - 3 min walk
  • Kranji Station - 7 min drive
  • Seletar Airport (XSP) - 33 min drive

Restaurants

  • ‪4 Fingers Crispy Chicken - ‬1 min walk
  • ‪Haidilao Hot Pot - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Lepak Corner - ‬4 min walk
  • ‪Thai Express - ‬2 min walk

About this property

Fives Hotel Johor Bahru City Centre

Hotel with free parking, steps from Komtar JBCC
Fives Hotel Johor Bahru City Centre offers 243 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. A pillow menu is available. 42-cm LED televisions come with premium cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Johor Bahru hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 243 air-conditioned rooms featuring minibars and LED televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Fives Hotel Johor Bahru City Centre has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking (max. 2 spaces per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: MYR 25-25 for adults and MYR 15-15 for children
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste

Entertainment

  • 42-cm LED TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 70
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 0

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per accommodation, per night
  • Breakage deposit: MYR 100 per night
  • A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 to 25 for adults, and MYR 15 to 15 for children
  • Early check-in fee: MYR 70 (subject to availability)
  • Late check-out fee: MYR 0 (subject to availability)
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Property Registration Number 870933T

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Fives Johor Bahru City Centre
FIVES HOTEL JOHOR BAHRU CITY CENTRE Hotel
FIVES HOTEL JOHOR BAHRU CITY CENTRE Johor Bahru
FIVES HOTEL JOHOR BAHRU CITY CENTRE Hotel Johor Bahru

Fives Hotel Johor Bahru City Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 128 reviews
Rating 8 - Good. 35 out of 128 reviews
Rating 6 - Okay. 22 out of 128 reviews
Rating 4 - Poor. 10 out of 128 reviews
Rating 2 - Terrible. 4 out of 128 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yeo, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay here, with convenience store easily accessible and near to dining options. Staff were friendly as well.
Stayed 1 night in Nov 2024

2/10 Terrible

Choon Hou

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia does not cover hotel tax of MYR 20, so you need to pay when you check in. There is a refundable MYR 100 damage deposit that you also need to pay when you check in, so make sure you collect it when you check out. The breakfast is decent. The room is decent. The staff service quality is decent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and bathroom near Komtar JBCC
Clean room and bathroom near Komtar JBCC. Basic room for 1N stay. Good customer service at front desk
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness
1. Convenient for tourist to find the foods and shopping 2. Nearer to CIQ 3. The room is too small when you book for deluxe room
Stayed 1 night in Sep 2024

10/10 Excellent

Zhiwei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is walking distance from Komtar JBCC and City Square. Room is spacious and simple enough for a hassle-free stay. Would have been nice if there was a fridge in the room.
Stayed 1 night in Aug 2024

8/10 Good

shuqin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were polite and helpful. Room is clean and comfortable . Walkable distance to city sq and nearby cafe.
Stayed 1 night in Aug 2024

10/10 Excellent

Keen Oon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Liang Heng

Travelled with family
Liked: Cleanliness, staff & service
Room aircond blower noise level unacceptable. Whole night couldn't sleep well.
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing...view...
Stayed 2 nights in Jun 2024

6/10 Okay

Wee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

LAM WEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly, approachable all round staff. Clean and nice accommodation
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth It
Check-in time is 3pm but i was in the queue at Reception for 45mins, all because the Housekeeping Department wasn't able to turnaround the room for new check-ins. Hence, it snowballed to one and another. Knowing the hotel is fully bookwd in advanced and they failed to plan the necessary manpower. Room comes with breakfast but it was pathetic!!! Imagined you have to wait for 15min for the refill of the food!! Selection was bad, the mains are just 3-4.
Stayed 1 night in Jun 2024

6/10 Okay

Robson

Travelled with family
Liked: Cleanliness, staff & service, room comfort
JB holiday trip
Everything is good for this hotel except no fridge and WiFi connection is terrible, hope it could improve for my next stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money; excellent customer service.
First room they assigned me, the aircon was not working very well and there was no minibar. So, I asked to upgrade to another room with a better aircon and with a minibar at an extra cost of RM120. Stay was very comfortable after that.
Stayed 1 night in May 2024

8/10 Good

Kokbeng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff service.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
A clean room should be a basic courtesy!
My initial visit to this hotel was awesome. However, this recent visit dropped my expectations for this hotel. The air condition produces sound which was quite disturbing during our sleep. The hotel only asked a technician to come fix it temporarily, and did not resolve the root cause. The irritating sound appeared during mid of our sleep at night which was very not conducive for our sleep. The bed sheet has stains on them. We have asked housekeeping to make up our bed on our second day of stay. However, they did not replace our bedsheets. The curtains in the room also had stains which looks like poop stains. I understand I should not expect much from a 3 star hotel, and with the price point that I am paying. However, I would just like to say that I don’t need an awesome room/service, but room cleanliness is a basic courtesy that a hotel should at least be able to provide.
Stayed 2 nights in Apr 2024

10/10 Excellent

LAM WEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional service crew, 2nd stay with Fives, still awesome as the 1st stay.
Stayed 2 nights in Mar 2024

8/10 Good

Huiting, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities
When i hand over my passport to check in, the staff asked for my itinerary / booking ticket which i did not prepare. So it takes a while to scroll through my emails and when she sees me taking a long time, she claim she will use my passport to check in. Alot of hotels already use passport to check in, so i am irritated for her so call request in the first place. Hotel is ok for the price but in the gym, 2 treadmill are powered on, and the cycling and epilitical trainer machine are not powered on and i cannot find the cable to power on. The spiral staircase to the gym is hazardous...small space and narrow..check out was fast, the housekeeping lady saw us checking out and directly ask our room number, maybe thats the reason for the fast check out.
Stayed 1 night in Feb 2024

8/10 Good

Muhammad Faiz

Travelled with family and small children
Liked: Staff & service
Hotel is 2min walking distance to main shopping centre. Breakfast is ok. Facilities is and design of rooms is abit old
Stayed 1 night in Dec 2023