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Hotel Austin Paradise - Pulai Utama

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Austin Paradise - Pulai Utama

Desk, iron/ironing board, free WiFi, bed sheets
Superior Twin | Aerial view
Interior entrance
Shower, free toiletries, hair dryer, slippers
Shower, free toiletries, hair dryer, slippers

Reviews

6.8 out of 10

Popular amenities

  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
No 75, 77&79, Taman Pulai 7, Taman Pulai Utama, Johor Bahru, Johor, 81300
  • Universiti Teknologi Malaysia
    3 min drive
  • Pulai Spring Country Club
    6 min drive
  • Sutera Mall
    12 min drive
  • Johor Bahru (JHB-Senai Intl.)
    24 min drive

Room options

View all photos for Superior Deluxe

Superior Deluxe

Superior Deluxe

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • 0.9 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Superior Twin

Shower, free toiletries, hair dryer, slippers

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

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Room

KSL Hot Spring Resort

Pool
Spa
Kids pool
Parking included
4.0 out of 5, Very good, (484)
The price is NZ$92
for 1 night
includes taxes & fees
9 Dec - 10 Dec
KSL Hot Spring Resort

About the area

Pulai

With a stay at Hotel Austin Paradise - Pulai Utama, you'll be centrally located in Johor Bahru, within a 15-minute drive of Paradigm Mall Johor Bahru and Sutera Mall. .This hotel is 14.1 mi (22.7 km) from KSL City Mall and 14.2 mi (22.9 km) from LEGOLAND® Malaysia.

What's nearby

  • Universiti Teknologi Malaysia - 3 min drive - 2.5 km
  • Pulai Spring Country Club - 6 min drive - 3.9 km
  • Paradigm Mall Johor Bahru - 11 min drive - 11.8 km
  • Sutera Mall - 12 min drive - 10.1 km
  • Aeon Mall Bukit Indah - 15 min drive - 13.7 km

Getting around

  • Kempas Baru Station - 25 min drive
  • Senai International Airport (JHB) - 24 min drive

Restaurants

  • ‪Restoran Al Rizqi Bistro - ‬13 min walk
  • ‪Tungku Impian - ‬17 min walk
  • ‪Restoran Agus - ‬16 min walk
  • ‪Burg Shack - ‬4 min drive
  • ‪Restoran Kakmi Dan Pak Kerabu Corner - ‬12 min walk

About this property

Hotel Austin Paradise - Pulai Utama

Hotel in Johor Bahru with free parking
Hotel Austin Paradise - Pulai Utama offers 40 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 40 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet and Boost
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Austin Paradise Taman Pulai Utama Hotel Skudai
Austin Paradise Taman Pulai Utama Hotel
Austin Paradise Taman Pulai Utama Skudai
Hotel Austin Paradise Pulai Utama Johor Bahru
Hotel Austin Paradise Pulai Utama Johor Bahru
Austin Paradise Pulai Utama Johor Bahru
Hotel Hotel Austin Paradise - Pulai Utama Johor Bahru
Hotel Hotel Austin Paradise - Pulai Utama
Hotel Austin Paradise - Pulai Utama Johor Bahru
Hotel Austin Paradise Pulai Utama
Austin Paradise Pulai Utama
Johor Bahru Hotel Austin Paradise - Pulai Utama Hotel
Austin Paradise Taman Pulai Utama
Austin Paradise Pulai Utama
Austin Paradise Pulai Utama
Hotel Austin Paradise - Pulai Utama Hotel
Hotel Austin Paradise - Pulai Utama Johor Bahru
Hotel Austin Paradise - Pulai Utama Hotel Johor Bahru

Hotel Austin Paradise - Pulai Utama Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Julz, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel
Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.
Stayed 2 nights in Feb 2018

8/10 Good

meksu83, Perak, Malaysia

Liked: Staff & service, property conditions & facilities
Simple but nice hotel
Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again
Stayed 1 night in Dec 2017

6/10 Okay

Ong

Simple & Basic
Basic, nothing outstanding.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Disliked: Staff & service
Nice small hotel but not so friendly
The hotel is value for money. However, the staffs there might not seems as friendly as they should. Simple gestures of friendliness should be shown as a basic hospitality to the customers. However, there are not much to complain about the hotel as the hotel is basically clean and well maintained. The location of the hotel is near to malls and also near to foodstalls (walking distance)

6/10 Okay

Verified traveller

Liked: Staff & service
Small hotel but nice
Compared to the price it is worth to stay in with nice & humble hotel staffs.

6/10 Okay

Bernard Ling

Liked: Staff & service
Overall, not bad.
Couldn't get access to their WiFi services. Kinda disappointed. Had to use own data for Internet access.

6/10 Okay

Verified traveller

Disliked: Staff & service
Budget stay
The check-in process is lengthy. The reception requested for prove of reservation which is not being practice by other property. Good for location and budget stay.

4/10 Poor

Ganesh

Stayed 1 night in Nov 2022