A stay at KSL Hotel & Resort places you in the heart of Johor Bahru, steps from KSL City Mall and a 4-minute drive from Angry Birds Activity Park Johor Bahru. .This family-friendly resort is 2.1 mi (3.3 km) from Johor Bahru City Square and 3 mi (4.8 km) from Johor Zoo.
Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive - 3.6 km
Getting around
JB Sentral - 8 min drive
Kranji Station - 8 min drive
Senai International Airport (JHB) - 33 min drive
Restaurants
Tiger Sugar - 6 min walk
TaoYuan 桃園坊 - 1 min walk
D'Laksa 正宗槟城叻沙 - 1 min walk
D'Shanghai 大上海 - 1 min walk
Tan Ngan Lo Herbal Tea - 1 min walk
About this property
KSL Hotel & Resort
Family-friendly Johor Bahru resort connected to a shopping center, steps from KSL City Mall
KSL Hotel & Resort offers 904 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.
Rooms have partially open bathrooms. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.
An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge), a sauna, and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
Stay in one of 904 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and you can also request cribs/infant beds (surcharge).
Be sure to enjoy recreational amenities, including a water park (surcharge), an outdoor pool, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the resort's restaurant, INFUSION CAFE, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
INFUSION CAFE - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
TWILIGHT LOUNGE - This pub serves light fare only. Happy hour is offered.
Room service is available.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
A bar/lounge
A restaurant
Restaurants on site
INFUSION CAFE
TWILIGHT LOUNGE
Things to do
Arcade/game room
Billiards/pool table
Children's pool
Gym
Karaoke
Outdoor pool
Sauna
Shopping
TV in common areas
Water park
Waterslide
Family friendly
Arcade/game room
Children's pool
Cot (surcharge)
Grocery/convenience store
Laundry facilities
Outdoor pool
Water park (surcharge)
Waterslide
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business centre
Conference space
Meeting rooms
Outdoors
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Cot (surcharge)
Bathroom
Bidet
Free toiletries
Partially-open bathroom
Shower
Towels provided
Entertainment
LCD TV
Food and drink
Coffee/tea maker
Free bottled water
Room service
More
Air conditioning (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
We should mention
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Property is also known as
KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru
KSL Hotel & Resort Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 279 out of 1001 reviews
10 - Excellent
279
Rating 8 - Good. 380 out of 1001 reviews
8 - Good
380
Rating 6 - Okay. 188 out of 1001 reviews
6 - Okay
188
Rating 4 - Poor. 98 out of 1001 reviews
4 - Poor
98
Rating 2 - Terrible. 56 out of 1001 reviews
2 - Terrible
56
7.4/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Kevin
Travelled with family and small children, Travelled with group
25 Dec 2024
Liked: Amenities
Disliked: Property conditions & facilities
Overall experience let down by not working lift. There are 4 lifts for the 39 storey, but only 2 are working. The corridors are dark and dirty.
The room interior is fine though.
The WiFi connection is super poor and even the TV with YouTube not able to do next!
The housekeeping never top up my tissue box or even the body bath in the bathroom
However the check in and check out are super fast and please try to avoid peak check out period to take the lift
Lean
Stayed 3 nights in Dec 2024
6/10 Okay
Karen
Travelled with partner
15 Dec 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The upgrading lift access to car park and shopping mall takes more than 2 years and still in the upgrading. Left only 1 life operated in each lobby.
The congestion and time wasted on waiting especially need to go to carpark in the morning. The congestion get worst when there are conferences at 7th floor in the hotel where they are sharing same access to car park lift.
We were there for 4 days. I wasn’t sure about being inside the mall but it worked perfectly as part was closed while we went for breakfast. Food was nothing amazing just what you expect for a buffet although mashed potato was good addition , I recommend that especially as I am Scottish. We had dinner one night there 48 ringgit each and it was lovely. Plenty of choice. Room was the executive and an ok size. Check in and out was simple and fast. I would go back there
Kenny
Stayed 3 nights in Dec 2024
6/10 Okay
EeLeng
Travelled with group
11 Dec 2024
Liked: Staff & service
The powerpoints for hair dryer and charging points are loose. Looks like they can come off anytime.
EeLeng
Stayed 1 night in Dec 2024
6/10 Okay
soo
11 Dec 2024
Liked: Cleanliness, staff & service
Breakfast buffet is not ok. Do not have fried chicken or nuggets. Lift is slow.