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Loi Suites Chapelco Hotel

4.5 star property

Photo gallery for Loi Suites Chapelco Hotel

Room
Room
Room
Breakfast buffet
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Housekeeping
  • Parking included
  • Breakfast included
  • Gym
  • Pool

Explore the area

Map
Ruta Nacional Nº40 Km 2227, San Martín de los Andes, Neuquen, 8370
  • Canopy San Martin de los Andes
    ‪20 min drive‬
  • Lacar Lake Pier
    ‪26 min drive‬
  • Chapelco Ski Resort
    ‪43 min drive‬
  • San Martin de los Andes (CPC-Aviador Carlos Campos)
    ‪16 min drive‬

Room options

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Golf View

Suite, Golf View

Suite, Golf View

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Habitación Cuádruple Superior

Habitación Cuádruple Superior

Habitación Cuádruple Superior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite Cuádruple

Suite Cuádruple

Suite Cuádruple

  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

20 bedrooms, hypo-allergenic bedding, down duvets, memory-foam beds

Superior Triple Room

  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

San Martín de los Andes

With a stay at Loi Suites Chapelco Hotel in San Martín de los Andes, you'll be 10.8 mi (17.4 km) from La Pastera Che Guevara Museum and 11.1 mi (17.9 km) from Lago Lacar. .This family-friendly hotel is 11.3 mi (18.1 km) from Lacar Lake Pier and 12.4 mi (19.9 km) from Parque Nacional Lanin.

What's nearby

  • Canopy San Martin de los Andes - 20 min drive
  • La Pastera Che Guevara Museum - 24 min drive
  • Lacar Lake Pier - 26 min drive
  • Chapelco Ski Resort - 43 min drive
  • Quila Quina Beach - 53 min drive

Restaurants

  • ‪Astas - ‬1 min walk
  • ‪Surenia Patagonia Brewing - ‬19 min drive
  • ‪1986 Pizzas y Empanadas de Autor - ‬17 min drive
  • ‪Los Coirones - ‬1 min walk
  • ‪El Corralón - ‬17 min drive

About this property

Loi Suites Chapelco Hotel

Family ski hotel with 2 restaurants
Loi Suites Chapelco Hotel offers 85 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature down comforters. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 85 individually decorated guestrooms, featuring minibars and LCD televisions. Your memory foam bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and an arcade/game room. You'll be on the slopes in no time with the ski shuttle (surcharge).
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in San Martín de los Andes? This hotel has 2045 square feet (190 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Loi Suites Chapelco Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Golf
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2045 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 99
  • Front entrance ramp
  • In-room accessibility
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 99
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible spa

More

  • Communal living room
  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ARS 15000 per person (one-way)
  • Airport shuttle fee per child: ARS 15000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Loisuites Chapelco
Loisuites Chapelco Golf Resort Spa
Loisuites Chapelco Golf Resort Spa San Martin de los Andes
Loisuites Chapelco Golf Spa
Loisuites Chapelco Golf Spa San Martin de los Andes
Loisuites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco Hotel San Martin de los Andes
Loisuites Chapelco San Martin de los Andes
Loi Suites Chapelco San Martin de los Andes
Loi Suites Chapelco
Loisuites Chapelco Hotel
Loi Suites Chapelco
Loi Suites Chapelco Hotel Hotel
Loi Suites Chapelco Hotel San Martín de los Andes
Loi Suites Chapelco Hotel Hotel San Martín de los Andes

Loi Suites Chapelco Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 194 reviews
Rating 8 - Good. 52 out of 194 reviews
Rating 6 - Okay. 13 out of 194 reviews
Rating 4 - Poor. 6 out of 194 reviews
Rating 2 - Terrible. 1 out of 194 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nadia

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fabulous hotel with great staff who made our stay very enjoyable and easy - thanks to Tomas and Cecilia. We would return and recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Romi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the hotel are breathtaking. The staff are kind and respectful. Sabrina will give you the best recommendations about tours. Please take a ski class with Patagonia Chic. Marcela and her team are amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2024

6/10 Okay

GONZALEZ CARBALLO

Travelled with family
Liked: Cleanliness, room comfort
La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo
Stayed 1 night in Oct 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Staff was amazing, truly made us feel welcomed
Stayed 2 nights in Aug 2022

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The superiors rooms do not have air conditioning and during spring and summer it gets very hot and it’s hard to sleep.
Stayed 3 nights in Nov 2021

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Loi Suites is a very nice hotel with nice views and good service. good points about the hotel: - Nice property, with a beautiful river that you must visit - Nice pool - Really nice concierge, Sabrina, that helped us to build our daily activities. Some improvements: - Restaurant food could be better for the price (expensive) - It says that they have A/C but do not. So the rooms can become really hot during the afternoons during the summer. We had to sleep with open windows - that was ok because it is a quiet property.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

elyezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff and very beautiful hotel. Great for family vacation
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and nice for a night
We got a really good deal at this place because it was off season, so for the price we paid, it was worth it. The area is pretty and our room had a nice view to the mountains where we could see birds, rabbits, as well as some fish in a little pond by the hotel. But, it should be noted that otherwise around the hotel there isn't much at all. It's a half hour drive to San Martin. So, for food your options are the hotel restaurant (which was decent) or a bit of a drive. This place is best for those wanting to get away from the towns, or for those coming for the golf course, I guess. We don't play golf, so one night was enough for us. The room itself was nice and comfortable. Maybe a tad run-down. Wifi worked decently. It was a tad warm, but not a problem really. The pool was also nice. We didn't try spa options, but they had several it seemed. When we arrived they at first didn't find our reservation, but a phone call seemed to sort that out. All in all, if you get a good deal, I'd say this is a nice place for a night.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel and they looked after us well. Quality and not overpriced with good attention to detail.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Highlights: Scenery and swimming pool. The restaurant dinner was great as well. You definitely need a car if you stay in this hotel.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Eduardo, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holidays with Family
Amazing hotel. Great location, everything worked perfect. A great experience.
Stayed 3 nights in Jan 2018

6/10 Okay

pablo, buenos aires

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ok
This is an ok hotel at high price. First, they did not know about what a vip expedia represent neither akwoledge it. The sommelier manager of the restaurant threat us like nobody. Awful stay in a nice enviroment.
Stayed 1 night in Jan 2018

8/10 Good

Tarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic property, comfortable stay
Very nice hotel with incredible views of the Andes. The property was secure; the only slight downfall (for us) was that it was secluded...you definitely need a car to get anywhere. Good breakfast and beautiful pool. English service available.
Stayed 2 nights in Dec 2017