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Utopia Hotel

3.0 star property

Photo gallery for Utopia Hotel

Breakfast and dinner served
Bar (on property)
Seasonal outdoor pool, pool umbrellas, pool loungers
Front of property
Family Tree House

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Chaussée Brunehault 392b, Masnuy-Saint-Jean, Jurbise, 7050
  • Royal Golf du Hainaut
    ‪4 min drive‬
  • Hippodrome de Wallonie
    ‪5 min drive‬
  • Supreme Headquarters Allied Powers Europe
    ‪5 min drive‬
  • Charleroi (CRL-Brussels South Charleroi)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, Sauna

Deluxe Room, Sauna | Room amenity

Deluxe Room, Sauna

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Tree House

Family Tree House

Family Tree House

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 25.0 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Tree House

Comfort Tree House

Comfort Tree House

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Jurbise

Located in Jurbise, Utopia Hotel is on the boardwalk/promenade, within a 5-minute drive of Royal Golf du Hainaut and Hippodrome de Wallonie. .This golf hotel is 3.5 mi (5.7 km) from Mundaneum and 4.3 mi (6.9 km) from Museum Mons Doudou.

What's nearby

  • Royal Golf du Hainaut - 4 min drive
  • Hippodrome de Wallonie - 5 min drive
  • Supreme Headquarters Allied Powers Europe - 5 min drive
  • BAM - 9 min drive
  • Paira Daiza - 17 min drive

Getting around

  • Nimy Station - 4 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 34 min drive

Restaurants

  • ‪Rendez Vous - ‬5 min drive
  • ‪SHAPE Pizza Bowl - ‬7 min drive
  • ‪SHAPE - B3's Sports Bar - ‬8 min drive
  • ‪Conti Mess - ‬6 min drive
  • ‪Mons'ter Grill - ‬6 min drive

About this property

Utopia Hotel

Art Deco hotel with a 24-hour fitness center and a seasonal outdoor pool
Utopia Hotel offers 61 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, Les jardins d'Utopia, for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Les jardins d'Utopia - This restaurant serves breakfast and dinner.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 18 for adults and EUR 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Les jardins d'Utopia

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 13 for children
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from April 16 to October 01

Property is also known as

Utopia Hotel Mons
Utopia Mons
Utopia Hotel Jurbise
Utopia Jurbise
Utopia Hotel Hotel
Utopia Hotel Jurbise
Utopia Hotel Hotel Jurbise

Utopia Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 125 out of 510 reviews
Rating 8 - Good. 184 out of 510 reviews
Rating 6 - Okay. 101 out of 510 reviews
Rating 4 - Poor. 61 out of 510 reviews
Rating 2 - Terrible. 39 out of 510 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little hotel
I had one of the sauna rooms which was pretty great. Make sure you ask the front desk if it is not getting hot they have some buttons to push to get it all working.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good service
Stayed 1 night in Nov 2024

8/10 Good

Gwladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour en couple
Très bon séjour. Nous avons eu un petit souci à notre arrivée : pas d'eau chaude et pas de chauffage. Personnel très réactif, nous avons été relogé immédiatement. Literie top, personnel top. Petit déjeuner moyen pour le prix. Restaurant top.
Stayed 2 nights in Nov 2024

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful. Excellent shower.
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, amenities
Staff were polite. Breakfast was ok and decent for the price (about 14 euros). I stayed in a tree house, which seemed a little neglected from a cleaning and maintenance perspective. The shower drained slowly and I asked the front desk to have someone look at it - not sure if they did. There were several smashed dead bugs that hadn't been cleaned off the walls, and the window leaked when it rained. I think it could have been a really cool place - just needs some love.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was overpowering from cigarette smoke, replacement room provided but main light didn’t work and the shower only partially worked. Also everywhere generally rundown and in poor condition. Good breakfast though
Stayed 1 night in Oct 2024

6/10 Okay

Abdelati

Business traveller
Stayed 6 nights in Oct 2024

10/10 Excellent

dorothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour .
Stayed 1 night in Oct 2024

10/10 Excellent

Enes

Stayed 2 nights in Oct 2024

2/10 Terrible

karl

Business traveller
Liked: Cleanliness
tester le chauffage
Pas de chauffage fonctionnel dans la chambre 4
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

angela

Travelled with family
The hotel is in a rural area .
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

cindy

Stayed 1 night in Aug 2024

6/10 Okay

Lucia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nous sommes restés une seule nuit, heureusement.
Stayed 1 night in Aug 2024

6/10 Okay

Pearl

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2024

8/10 Good

Dominique

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Jean-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Simon

Travelled with partner
Really quiet hotel. Convenient for an overnight stay on our way from the Chunnel to Germany. Staff speak some English, which was a nice bonus when we called because we were going to be late. You can check in no matter how late you arrive. Bar closes at 11pm but the night porter can still sell you bottles of beer. Unlike us, do remember to close the window at night or you will be bitten by mosquitos!
Stayed 1 night in Jul 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Aaron

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Lovely property, just let down by cleanliness
We stayed in one of the treehouse lodges, in which facilities were good! View out the window was really cool, bathroom was good. Only thing that let it down was the overall cleanliness of the property. Was dead flies throughout, and old pile of mud or animal waste underneath the stairs, crack in the shower floor. We stayed with an under 3, however stairs are a little precarious due to the construction of the pod, we may consider this if we was to stay in the future.
Stayed 1 night in Jul 2024

2/10 Terrible

Maarten

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Based on the pictures this looked like a fine hotel to spend the night. Little did we know. The room smelled horrible. Comparable to sewer and an old homes people smell. The airconditioning did not work. We complained several times (3) during the evening and night. The staff was willing to help. Little did we know that the staff actually dealt with these complaints many times. So it was just a rehearsed helping offer. Heard that from the barman during my last complaint in the middle of the night. The room is in desperate need of a new carpet, a new paint on the wall and new mattresses and a new bathroom and a new airconditioning which can actually work. The bathroom shower did not work due to the lime scale. There was no water coming thru the big shower head at all! The lime scale on the walls was of the charts. There are tons of mosquitoes in the room and hotel. So sleeping with the window open was no option. At 1pm i could get a hold of a fan so we were able to get a few hours sleep but we woke up with broken backs and a lot of mosquito bites. After that it was time for breakfast. There was not a lot of choice. There were two types of bread, chocolate croissants and some cereal. The scrambled egg was really disgusting. The orange juice not fresh. I can go on and on with everything that is wrong with this place. On top of this all the fire alarm went off three times due to a mail function. The pool water had turned green. This hotel definitely earned a top 2 spot of worst
Stayed 1 night in Jul 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2024