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Mantis Kivu Marina Bay Hotel

4.0 star property

Photo gallery for Mantis Kivu Marina Bay Hotel

Outdoor pool
Reception
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Ntemabiti Village, Kamembe, Western Province, 0
  • Place, Nyungwe Forest National Park
    ‪34 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Lake View

Standard Room, Lake View

Standard Room, Lake View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Mountain View

Standard Room, Mountain View

Standard Room, Mountain View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Kamembe

When you stay at Mantis Kivu Marina Bay Hotel in Kamembe, you'll be near the airport and within a short 3-minute drive from Kivu Lake. .This family-friendly hotel is 3.9 mi (6.3 km) from Nguba Market and 5.7 mi (9.2 km) from Our Lady of Peace Cathedral.

What's nearby

  • Nyungwe Forest National Park - 34 min drive - 39.2 km

Restaurants

  • ‪Kin Elubu - ‬9 min drive
  • ‪Hotel des Chutes - ‬4 min drive
  • ‪mama kinja - ‬8 min drive
  • ‪ku bagore bar - ‬3 min drive
  • ‪Le Quotidien - ‬7 min drive

About this property

Mantis Kivu Marina Bay Hotel

Mantis Kivu Marina Bay Hotel offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 50-inch Smart televisions come with premium satellite channels.

This Kamembe hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include slippers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 79 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kamembe? This hotel has 5242 square feet (487 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Mantis Kivu Marina Bay Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Children's club
  • Full-service spa
  • Mountain biking
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,242 square foot of space)

Outdoors

  • Garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Slippers

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mantis Kivu Marina Bay

Mantis Kivu Marina Bay Hotel Hotel

Mantis Kivu Marina Bay Hotel Kamembe

Mantis Kivu Marina Bay Hotel Hotel Kamembe

Mantis Kivu Marina Bay Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 9 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.4/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

cedrick

Liked: Cleanliness, amenities, property conditions & facilities
5 ⭐
Stayed 2 nights in Dec 2025

4/10 Poor

Bing

Disliked: Amenities, property conditions & facilities
Upon arrival, the front desk was openly rude and hostile when they saw two Asians with a Black friend, despite our prepaid booking for three rooms. We were given noisy first-floor rooms directly above the parking lot and the entrance—car doors, voices and airplane taking off from the airport in the vicinity kept us awake all night. Rooms smelled of rotten eggs, bedsheets were stained, bathrooms had no shower doors (leaving the floor flooded), and by morning reeked of mouldy garlic. The basement gym was hot, stuffy, and foul-smelling. With the hotel almost empty, staff still refused to change our rooms. I had to pay big tips myself just to get clean sheets and a scrubbed toilet. Unacceptable service and clear discriminatory attitude. Stay anywhere else in Cyangugu.
Stayed 2 nights in Dec 2025

10/10 Excellent

AMINADAB

Liked: Cleanliness
G
Stayed 1 night in Oct 2025

10/10 Excellent

Shariane

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Resort!

I cant express how amazing this property is! This resort is absolutely beautiful!! The interior decor of the hotel is designed perfectly. The views outside the property of the Congo and Lake Kivu is a showstopper! The food was so delicious and fulfilling. The service from staff was top notch! I highly recommend a stay at this property, it was really amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lake and quite
Stayed 2 nights in Mar 2025

10/10 Excellent

Grace

Stayed 1 night in Feb 2026