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Russel Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Russel Hotel

Front of property - evening/night
Fitness facility
Reception
Executive Room, 1 Queen Bed
Hallway

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Breakfast included
  • Housekeeping

Explore the area

Map
Russel Lane, Opp. Charm Towers, Kampala, 256
  • The Parliament of the Republic of Uganda
    8 min walk
  • St. Francis Hospital - Nsambya
    2 min drive
  • Steers
    1 min walk
  • Kampala (KLA)
    17 min walk

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, soundproofing, free cots/infant beds

Standard Room, 1 Queen Bed

  • 2 sq m
  • Sleeps 3
  • 1 Queen Bed

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Koki Hotel

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Parking included
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4.2 out of 5, Very good, (43)
The price is NZ$126
for 1 room
includes taxes & fees
6 Jan - 7 Jan
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About the area

Kampala

Located in Kampala, Russel Hotel is within a 15-minute walk of The Parliament of the Republic of Uganda and Owino Market/Kampala. .This hotel is 1.2 mi (1.9 km) from Embassy of Sudan and 1.3 mi (2.1 km) from St. Francis Hospital - Nsambya.

What's nearby

  • St. Francis Hospital - Nsambya - 2 min drive
  • Embassy of the United States - 2 min drive
  • Makerere University - 3 min drive
  • The Acacia Mall - 4 min drive
  • Mulago National Specialized Hospital - 4 min drive

Getting around

  • Entebbe Intl. Airport (EBB) - 38 min drive

Restaurants

  • ‪Haandi Restaurant - ‬7 min walk
  • ‪Fang Fang Restaurant, Communications House - ‬4 min walk
  • ‪Pizza Royale - ‬6 min walk
  • ‪Slow Boat Resturant - ‬4 min walk
  • ‪Equator Bar - ‬10 min walk

About this property

Russel Hotel

Hotel in Kampala with free breakfast and a fitness center
Russel Hotel offers 60 air-conditioned accommodations with safes and complimentary bottled water. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and bidets. This Kampala hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy local and international cuisine at Russel, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
Russel - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Russel

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per person (one way)
  • Early check-in fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

Property is also known as

HBT Russel Hotel Kampala
HBT Russel Kampala
HBT Russel
HBT Russel Hotel
Russel Hotel Hotel
Russel Hotel Kampala
Russel Hotel Hotel Kampala

Russel Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 43 reviews" "
Rating 8 - Good. 17 out of 43 reviews" "
Rating 6 - Okay. 7 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and friendly facility
Everything was fine except WiFi in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Justin, Rocklin

Liked: Cleanliness, staff & service
My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Stayed 8 nights in Dec 2023

8/10 Good

Tito

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Encounter at HBT Russel
My stay here was good! This hotel needs to think of getting a spacious location.
Stayed 1 night in Dec 2023

6/10 Okay

Barbara

Travelled with group
Liked: Cleanliness
OK location, friendly, tired hotel...
Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Stayed 1 night in Oct 2023

6/10 Okay

Angela

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!
Stayed 4 nights in Jul 2023

10/10 Excellent

mubarak

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place.
Stayed 2 nights in Jun 2023

6/10 Okay

Philip

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was fine, and helpful. Bed was uncomfortable.
Stayed 9 nights in Apr 2023

8/10 Good

Wudu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....
Stayed 13 nights in Dec 2022

10/10 Excellent

Bereket R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay, friendly staff.
Stayed 1 night in Feb 2023

8/10 Good

Moses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Abdullah

Stayed 2 nights in Sep 2022

6/10 Okay

Josephine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning. The gym service was great but they can improve on the hygiene
Stayed 5 nights in Sep 2022

10/10 Excellent

Marion

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay in my comfortable room and the excellent breakfast
Stayed 13 nights in Aug 2022

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, property conditions & facilities
Room maid and reception guy who advises on connectivity were superb. One restaurant room delivery got lost and I was hungry for 2 hours.
Stayed 4 nights in Aug 2022

4/10 Poor

Leslie

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is a old hotel, no in room coffee or tea making, no fridge and aircon is weak. Sound proofing is bad
Stayed 6 nights in Aug 2022

10/10 Excellent

Steven

Stayed 1 night in Jul 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, central location and very friendly
Absolutely everything from the booking to the taxi back to the airport was fantastic. Joseph on reception was excellent. All the staff were so friendly and welcoming. The breakfast was very good with a wide range. The restaurant / bar was busy and had a nice atmosphere. It’s popular with the locals too. There were several small graduation parties whilst I was there. Great for people watching. The hotel felt very safe. Probably best not to wander out after dark if you don’t know the area. I will definitely book this hotel when I’m next in Kampala.
Stayed 4 nights in Dec 2019

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUUPERB!!!
Stayed 6 nights in Nov 2019

8/10 Good

Johnny, Sudan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the town center location, the view from my window and staff kindness. I did not like showers in the tube, there are no curtains to prevent water splash outside the tube. Afterwards all bathroom's floor is wet.
Stayed 5 nights in Nov 2019

10/10 Excellent

Erfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, basic hotel in the heart downtown Kampala
Right in the middle of downtown Kampala, clean rooms, nice staff, decent breakfast. It shares a building with a small shopping mall. The Cafe gets lively with locals in the evenings after work.
Stayed 2 nights in Jul 2019

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Great business hotel. The rooms are spacious and comfortable. Air conditioning could be more powerful (effectiveness is weakened because windows seemed permanently open). Rooms are clean and cozy - breakfast is amazing. Highly recommended
Stayed 1 night in Jul 2019

8/10 Good

kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2019