I came here with high hopes after an unpleasant experience at another area hotel. The pros here are many! The staff and service for the most part were incredible. The rooftop bar and restaurant (99) was amazing and I felt very welcome and well taken care of by housekeeping, breakfast staff, room service, laundry, etc. etc. They were all phenomenal. I must say that Isma, Denis, and Julius were especially stellar, as was Moses at the front desk.
The hotel is beautiful and modern, but one thing I found a bit odd is that there is no climate control (or if there is, it wasn't on) in the lobby and restaurants. The temperatures were very hot and muggy, so I just felt generally uncomfortable in the public areas, which meant I rarely left my room (where the AC was amazing!)
The most disappointing aspect of my stay was that I had stayed here just two weeks ago and had a very loud room on the front of the hotel and before I left the USA I called and requested a room that was NOT on the front side. The noise from the construction just across the fence with a concrete mixer running 15 hours a day and saws and hammering and etc etc is enough to make you crazy. When that isn't the issue, it is the parking garage where car alarms go off all hours of the night and the people that gather downstairs and outside can be heard as if they are in the room with you.
The room I got was in the same block, one floor higher. I asked about it and was told "I am above the noise".