Zara Garden hotel and apartments

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zara Garden hotel and apartments

Exterior
Executive Double Room Single Use | Terrace/patio
Restaurant
Front of property - evening/night
Luxury Apartment

Reviews

8.2 out of 10

Very good

Popular amenities

  • Barbecue grill
  • Gym
  • Spa
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Zzimwe Rd, 50, Kampala, Central Region
  • Kibuli Mosque
    20 min walk
  • Embassy of the United States
    3 min drive
  • Le Petit Saigon
    3 min walk
  • Kampala (KLA)
    15 min drive

Room options

Family Double Room Single Use

  • Studio
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Large Twin Bed

Standard Room

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Deluxe Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Standard Room

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Luxury Apartment

  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 Large Twin Bed, 1 Double Bed and 1 Twin Bed

Executive Double Room Single Use

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Standard Room, 1 Large Single Bed

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

About the area

Kampala

A stay at Zara Garden hotel and apartments places you in the heart of Kampala, a 4-minute drive from St. Francis Hospital - Nsambya and 5 minutes from Uganda Golf Course. .This luxury aparthotel is 3.3 mi (5.3 km) from Kabaka's Palace and 3.3 mi (5.4 km) from The Acacia Mall.

What's nearby

  • Embassy of the United States - 3 min drive
  • St. Francis Hospital - Nsambya - 4 min drive
  • The Acacia Mall - 7 min drive
  • Makerere University - 7 min drive
  • Mulago National Specialized Hospital - 8 min drive

Getting around

  • Entebbe Intl. Airport (EBB) - 65 min drive

Restaurants

  • ‪Wild Coffee Bar - ‬3 min drive
  • ‪Fasika Ethiopian Bar & Restaurant - ‬16 min walk
  • ‪Chicken Tonight - ‬11 min walk
  • ‪Facebook Wines and Spirits - ‬13 min walk
  • ‪Capitol Pub - ‬13 min walk

About this property

Zara Garden hotel and apartments

Luxury aparthotel with free breakfast and free valet parking
Zara Garden hotel and apartments offers 50 accommodations, which are accessible via exterior corridors and feature bathrobes. Rooms open to balconies. These individually furnished accommodations include kitchen islands. Premium cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads.

This Kampala aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 50 individually furnished guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and bathrobes.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this aparthotel include complimentary wireless internet access, charcoal grills, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Zara Garden hotel and apartments. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this aparthotel consist of a conference center and 2 meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Pool/Spa

  • Spa services

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Fridge (full size)
  • Oven
  • Kitchen island
  • Paper towels

Dining

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Snack bar/deli
  • Couples dining

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Hairdryer (on request)
  • Towels provided
  • Dressing gowns

Entertainment

  • 42-inch TV with cable service

Outdoor areas

  • Balcony
  • Charcoal grills
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Laptop workspace
  • Desk chair
  • Coworking space
  • Conference centre

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 48
  • Soundproofing
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Phone
  • Iron/ironing board (on request)
  • 24-hour front desk
  • Local meal delivery service
  • Banquet hall
  • Lockers available

Location highlights

  • In the city centre
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards

General

  • 50 rooms
  • Individually furnished
  • Romance packages available
  • Access via exterior cooridors

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: 30-percent of room rate for check-in between 11:00 AM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee: 30-percent of room rate for check-in between 11:00 AM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zara Garden Apartments Kampala
Zara Garden hotel and apartments Kampala
Zara Garden hotel and apartments Aparthotel
Zara Garden hotel and apartments Aparthotel Kampala

Zara Garden hotel and apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.6/10

Cleanliness

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

P. A.

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and always helpful. Rooms are very well organized
Stayed 6 nights in Sep 2024

2/10 Terrible

Dwight

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had my wedding reception at this hotel, where I booked the entire event space and paid for the food. The operations manager, Miriam, repeatedly altered the pricing and demanded cash payments. On the event day, the space was dirty and not properly set up, and they allowed other people into the area despite it being reserved solely for my event. The day after checking out, I inquired about any outstanding charges and was informed there were none. However, a few hours later, Miriam called me with threats, claiming an additional 600,000 Ugandan shillings was owed. This was both shocking and absurd—how could they claim I owed money after I had already checked out? When I returned to the hotel to speak with the general manager, the staff informed me he was unavailable and were hesitant to provide his name. I managed to find his contact information through a quick online search and discovered he was at the hotel the entire time. Having traveled extensively and stayed at many hotels, I have never encountered such a level of incompetence. I had high hopes for this hotel and venue but I wouldn't even stay here for free.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

8/10 Good

Christopher

Stayed 2 nights in Mar 2024

6/10 Okay

kingsley

Stayed 4 nights in Apr 2024

6/10 Okay

Losuba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Zara Hotel is a very good place to stay in, its clean with very good variety of food. My disappointment this last stay in the hotel, is with some members of staff at the reception that demostrated have poor hospitality and customer care services towards some customers. I had to pay twice before refunding me back. I was disppointed more by wasting time explaining myself on the same issue which is a result of someone's incompetence at the front desk.
Stayed 10 nights in Mar 2024

10/10 Excellent

Zarak, Vallejo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael Chad

Business traveller
Liked: Cleanliness, room comfort
Zara is great!
This place was great in all areas. I will be back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Zarak, Vallejo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property very clean n spacious rooms with great food selection. The employees were all very friendly and good people.
Stayed 2 nights in Oct 2023

10/10 Excellent

Zarak, Vallejo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really loved almost everything about Zara Gardens Hotel and the food from the restaurants are amazing. Sometimes the Wifi signal drops momentarily so they need to make it more stable all over the property. Thanks to the whole staff for their excellent hospitality

8/10 Good

Cameron

Stayed 2 nights in Dec 2023

8/10 Good

Verner

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023