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Steigenberger Icon Wiltcher's

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Steigenberger Icon Wiltcher's

Exterior
Pool
Exterior
Lift
Deluxe Room | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Spa

Explore the area

Map
Avenue Louise 71, Brussels, 1050
  • Avenue Louise
    ‪1 min walk‬
  • Place du Grand Sablon
    ‪14 min walk‬
  • Royal Museums of Fine Arts of Belgium
    ‪16 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪32 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Duplex)

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Room

The Hotel

Spa
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1099)
The price is NZ$292
for 1 room
includes taxes & fees
26 Jan - 27 Jan
The Hotel

About the area

Brussels

With a stay at Steigenberger Icon Wiltcher's, you'll be centrally located in Brussels, a 2-minute drive from Avenue Louise and 7 minutes from La Grand Place. .This family-friendly hotel is 3.4 mi (5.4 km) from Tour & Taxis and 7.7 mi (12.4 km) from Atomium.

What's nearby

  • Avenue Louise - 1 min walk
  • Place du Grand Sablon - 14 min walk
  • Royal Palace of Brussels - 18 min walk
  • Manneken Pis Statue - 6 min drive
  • La Grand Place - 7 min drive

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬1 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Exki - ‬2 min walk
  • ‪L’Atelier en Ville - ‬2 min walk
  • ‪Paul - ‬2 min walk

About this property

Steigenberger Icon Wiltcher's

Luxury Brussels hotel in Chatelain with 2 restaurants
Steigenberger Icon Wiltcher's offers 267 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations include desk chairs. Beds feature premium bedding. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Brussels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aspria has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 267 individually decorated guestrooms, featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cafe Wiltcher's, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Brussels? This hotel has 5942 square feet (552 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Cafe Wiltcher's - Onsite café.
Loui Cocktail Bar & Resta - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
La Terrasse - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 28.00 per day)
  • Valet parking on site (EUR 28.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 40 for adults and EUR 20 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Wiltcher's
  • Loui Cocktail Bar & Resta
  • La Terrasse

Things to do

  • Art gallery
  • Designer shops
  • Full-service spa
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5942 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Thin carpet in room
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Champagne service
  • Minibar
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 109 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 28.00 per day
  • Valet parking fee: EUR 28.00 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Facilities fee: EUR 40.00 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Steigenberger Grandhotel
Steigenberger Grandhotel Brussels
Steigenberger Grandhotel Hotel
Steigenberger Grandhotel Hotel Brussels
Brussels Conrad
Conrad Brussels Hotel Brussels
Steigenberger Wiltcher's Hotel Brussels
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's

Steigenberger Icon Wiltcher's Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1004 reviews" "
Rating 8 - Good. 229 out of 1004 reviews" "
Rating 6 - Okay. 72 out of 1004 reviews" "
Rating 4 - Poor. 37 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

miomir

Stayed 2 nights in Oct 2024

2/10 Terrible

carl-henry

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, shopping and nice restaurants all around. A tram station out front. Great staff 10/10
Stayed 4 nights in Oct 2024

6/10 Okay

Janice

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Takashi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
If you get Room # 246, As for change
I arrived at the hotel 11 AM. At the booking, I requested the early check-in and the hotel confirmed it had made the note. In fact, I had to wait over 5 hours even after hotel's regular check-in time, 3 PM. The time I checked in was 4:30 PM. Then, Sunday night, there was the event and laud bass noise bothered me until 1:30 PM. Then, on Thusday, no hot water. Throughout my stay, I had the issue of WiFi poor signal that made me impossible to plan a video conference from my room with my US colleague.
Stayed 9 nights in Sep 2024

8/10 Good

Richard, Mukilteo

Liked: Cleanliness, staff & service, amenities
The staff were generally helpful. The room was pretty warm even with the air conditioning turned on, they kept the hallway temperatures very high. Overall, it seemed like the shell of a nice hotel but one that was not staffed in the way that you would expect. There was zero energy in the hotel even with a wedding on Saturday night. It felt like a hotel that was purchased without a real plan to make it a special hotel.
Stayed 6 nights in Sep 2024

8/10 Good

Noof

Travelled with family
Liked: Staff & service
The hotel is huge but need renovation it’s in great location and staff was cooperative.
Stayed 1 night in Oct 2024

2/10 Terrible

Craig, Lane cove

Stayed 1 night in Oct 2024

2/10 Terrible

Ehab

Business traveller
Disliked: Staff & service, room comfort
Terrible day in Steigenberger Wiltcher's Brussels
"I had a terrible day on October 4th because hot water was unavailable in my bathroom starting from 6:20 a.m. and lasting throughout the day. Not only was there no hot water, but the water itself was discolored with a yellow tint, indicating the presence of rust and dust, which made it impossible for me to take either my morning shower or night."
Stayed 2 nights in Oct 2024

2/10 Terrible

Craig, Lane cove

Business traveller
There was no hot water during my stay, for a 5 star hotel that is not good enough!
Stayed 1 night in Sep 2024

10/10 Excellent

Roscoe

Stayed 2 nights in Sep 2024

10/10 Excellent

Abdoulaye, eccles

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed in. Actually, the best in Europe so far! The service is nothing short of amazing! Everyone, as in each member of the staff gives exceptional attention, care and goes beyond what is expected. From the valet to the front desk, housekeeping, and the waiters. Loved their breakfast too. They have vast selection to choose from and they tasted wonderful. Their fitness studio is a tad small but they have top of the range equipment (Technogym). I can not fault this hotel for anything. Special shout out to Julie, Amelie, especially Ilias of front desk. The perfect hosts of this 5-star hotel. Sorry if I forgot the names of the others as there's so many of them! Such wonderful people.
Stayed 1 night in Sep 2024

8/10 Good

Marwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is a very nice hotel that kept its old charm. Breakfast and dinner was amazingly delicious. Our room was big, clean (would recommend changing the carpet thought). Overall, would go back to it if we go back to Brussels.
Stayed 3 nights in Sep 2024

8/10 Good

Ann

Travelled with family
Liked: Staff & service
Staff were helpful and friendly. Breakfast options varied and v good quality. Staff checked each night if we had everything we needed. Room was very spacious and comfotable. Food in bar was only adequate and menu was limited. Lacked atmosphere. We were told pool was unavailable when we arrived for our stay , this was one the main reason we booked this hotel because it had a pool. It seems hard to find a hotel with a pool in brussels. I would rate this hotel 7.5 out of 10.
Stayed 4 nights in Aug 2024

8/10 Good

Raaghav

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, ideal location and rooms. Note the pool and spa facilities are chargeable
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Still glamorous but needs a touch up. Also, should stop charging for the pool😂
Stayed 4 nights in Aug 2024

10/10 Excellent

YING, LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service and the atmosphere of the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

ilya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely high quality hotel. We felt like royalties when we interacted with the staff. Very upperclass everything. The only thing that didn't work for us is the prices for breakfast and snacks in the hotel)
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with well maintained+clean rooms abd a well equiped gym.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within walking distance to the grand palace and other attractions.
Stayed 2 nights in Aug 2024

2/10 Terrible

Samir

Business traveller
Disliked: Amenities, property conditions & facilities
Very old and outdated
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Julie

Travelled with family
LOVELY PROPERTY IN THE MIF=DDLE OF CITY. GRASS OPEN SPACE. ELEGANT OLD SCHOOL. XO
Stayed 1 night in Aug 2024