All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 349 out of 1016 reviews" "
10 - Excellent
349
Rating 8 - Good. 263 out of 1016 reviews" "
8 - Good
263
Rating 6 - Okay. 178 out of 1016 reviews" "
6 - Okay
178
Rating 4 - Poor. 135 out of 1016 reviews" "
4 - Poor
135
Rating 2 - Terrible. 91 out of 1016 reviews" "
2 - Terrible
91
7.8/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Terrible
Sayeh
23 Aug 2024
Disliked: Property conditions & facilities
Both bathroom sink and bath tub were clogged. The shower didn’t have hot water, the faucet was broken.
At check in, was given a room key to a room that was already occupied. Walked into someone else’s room. Went back to the front desk to get a new room and was told there was a new system and they were working out the ‘kinks.’
One elevator was broken and the working one was extremely slow.
AC in room did not work properly.
Our overall stay was not good. The bottom of our tub was dirty. When we showered it would not drain. Called the front desk and they said they would put in a maintenance request. That didn’t help the immediate problem. We couldn’t shower. We had blood stains on our sheets.
Jessica
Stayed 1 night in Aug 2024
6/10 Okay
Jill
18 Aug 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We got good sleep but our room had a very musty smell.
The facility was good but tried to get the front desk and use the wake up function or tried to call front desk and it was always busy no one answered the phone nor could I get a wake up call
Check in took quite a while due to system issues they were having. We asked for hypoallergenic pillows and were told they'd be brought up later since they were busy at the desk. We didn't get the pillows and by the time we got up to our room after a late concert, we were too tired to try and get them at 1am. The elevator was insanely slow considering the hotel only had 6 floors. Overall it was quiet, the rooms were spacious and clean, and parking was ample.
Lindsey
Stayed 1 night in Aug 2024
6/10 Okay
Kristy
5 Aug 2024
Liked: Cleanliness, staff & service
Mini fridge didn’t work and didn’t realize it until we got ready to leave so our leftovers were questionable
Kristy
Stayed 2 nights in Aug 2024
2/10 Terrible
Rachel
Travelled with group
4 Aug 2024
Disliked: Cleanliness
Horrible check in. Front desk was super rude. Room wasn’t available until 5 pm. Dirty room. Smelled like sewer backup.
Rachel
Stayed 1 night in Aug 2024
6/10 Okay
Yvonne
Travelled with partner
28 Jul 2024
This property does NOT fit the Hilton standard. My non-smoking room smelled like a smoker was in there, furniture is extremely outdated, mattress was thin as paper and bed was poorly done and a used bar of soap was left in the shower. Honestly felt like I was staying at the Quality Inn.
Yvonne
Stayed 2 nights in Jul 2024
10/10 Excellent
Sue
Travelled with family
25 Jul 2024
The room was wonderful I asked for a walk-in shower but the tub had great grab bars so it was fine. The hot tub and pool were both top shelf.
The air conditioner in the room was filthy! The photos online were false! Unhelpful and way. The swimming pool was the size of a hottub...2 cans of soda was $7.00
elevators wete not working! Horrible experience! overpriced