Hilton Garden Inn Independence

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Independence

Exterior
Indoor pool, pool loungers
Exterior
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast for a fee

Reviews

7.4 out of 10

Good

Popular amenities

  • Restaurant
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
19677 E Jackson Dr, Independence, MO, 64057
  • Centerpoint Medical Center
    15 min walk
  • Cable Dahmer Arena
    17 min walk
  • Midwest Genealogy Center
    6 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    36 min drive

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (With Drinks-Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (With Drinks-Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Hilton Garden Inn Independence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1016 reviews" "
Rating 8 - Good. 263 out of 1016 reviews" "
Rating 6 - Okay. 178 out of 1016 reviews" "
Rating 4 - Poor. 135 out of 1016 reviews" "
Rating 2 - Terrible. 91 out of 1016 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sayeh

Disliked: Property conditions & facilities
Both bathroom sink and bath tub were clogged. The shower didn’t have hot water, the faucet was broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerrald, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Like the hotel. It’s smaller and easier to navigate than huge hotels
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
At check in, was given a room key to a room that was already occupied. Walked into someone else’s room. Went back to the front desk to get a new room and was told there was a new system and they were working out the ‘kinks.’ One elevator was broken and the working one was extremely slow. AC in room did not work properly.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed that this was a Hilton.
Our overall stay was not good. The bottom of our tub was dirty. When we showered it would not drain. Called the front desk and they said they would put in a maintenance request. That didn’t help the immediate problem. We couldn’t shower. We had blood stains on our sheets.
Stayed 1 night in Aug 2024

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
We got good sleep but our room had a very musty smell.
Stayed 1 night in Aug 2024

6/10 Okay

Marcella

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Larry

Liked: Cleanliness, amenities, property conditions & facilities
The facility was good but tried to get the front desk and use the wake up function or tried to call front desk and it was always busy no one answered the phone nor could I get a wake up call
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms convenient to arrowhead stadium
Stayed 1 night in Aug 2024

10/10 Excellent

Otie

Travelled with group
To the point!!
It was good!
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Room was clean. Things are a little outdated but it was overall great stay. Friendly staff. Lots of parking with bright lights.
Stayed 1 night in Aug 2024

2/10 Terrible

Laycee

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Scott

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, the staff were polite & helpful. The second elevator needs fixing.
Stayed 3 nights in Aug 2024

8/10 Good

Lindsey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay
Check in took quite a while due to system issues they were having. We asked for hypoallergenic pillows and were told they'd be brought up later since they were busy at the desk. We didn't get the pillows and by the time we got up to our room after a late concert, we were too tired to try and get them at 1am. The elevator was insanely slow considering the hotel only had 6 floors. Overall it was quiet, the rooms were spacious and clean, and parking was ample.
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Liked: Cleanliness, staff & service
Mini fridge didn’t work and didn’t realize it until we got ready to leave so our leftovers were questionable
Stayed 2 nights in Aug 2024

2/10 Terrible

Rachel

Travelled with group
Disliked: Cleanliness
Horrible check in. Front desk was super rude. Room wasn’t available until 5 pm. Dirty room. Smelled like sewer backup.
Stayed 1 night in Aug 2024

6/10 Okay

Yvonne

Travelled with partner
This property does NOT fit the Hilton standard. My non-smoking room smelled like a smoker was in there, furniture is extremely outdated, mattress was thin as paper and bed was poorly done and a used bar of soap was left in the shower. Honestly felt like I was staying at the Quality Inn.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sue

Travelled with family
The room was wonderful I asked for a walk-in shower but the tub had great grab bars so it was fine. The hot tub and pool were both top shelf.
Stayed 1 night in Jul 2024

10/10 Excellent

Jared

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Brenna

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jhie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

krista

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner in the room was filthy! The photos online were false! Unhelpful and way. The swimming pool was the size of a hottub...2 cans of soda was $7.00 elevators wete not working! Horrible experience! overpriced
Stayed 1 night in Jun 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024