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Hilton Garden Inn Independence

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Independence

Lobby
Exterior
Exterior
Indoor pool, pool loungers
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Pet-friendly

Explore the area

Map
19677 E Jackson Dr, Independence, MO, 64057
  • Centerpoint Medical Center
    15 min walk
  • Hereford House
    2 min walk
  • Independence Station
    11 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    36 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (With Drinks-Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (With Drinks-Snacks)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (With Drinks-Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Independence

With a stay at Hilton Garden Inn Independence in Independence, you'll be within a 15-minute drive of Kauffman Stadium and Arrowhead Stadium. .This hotel is 17.7 mi (28.4 km) from Worlds of Fun and 0.8 mi (1.3 km) from Centerpoint Medical Center.

What's nearby

  • Centerpoint Medical Center - 15 min walk
  • Cable Dahmer Arena - 17 min walk
  • Kauffman Stadium - 11 min drive
  • Arrowhead Stadium - 11 min drive
  • Kansas City Zoo - 20 min drive

Getting around

  • Independence Station - 11 min drive
  • Kansas City International Airport (MCI) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Topsy's Popcorn - ‬18 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Culver's - ‬14 min walk
  • ‪Corner Cafe - ‬17 min walk

About this property

Hilton Garden Inn Independence

Hotel in Independence with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Independence offers 200 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 200 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Hereford House Steakhouse, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Hereford House Steakhouse - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends: USD 7.00-15.00 for adults and USD 0.00-12.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hereford House Steakhouse

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 61
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 11 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15.00 for adults, and USD 0.00 to 12.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Independence
Hilton Garden Inn Independence
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Hilton Garden Inn Independence Hotel
Independence Hilton Garden Inn
Hilton Garden Inn Independence Hotel
Hilton Garden Inn Independence Independence
Hilton Garden Inn Independence Hotel Independence

Hilton Garden Inn Independence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 342 out of 1003 reviews" "
Rating 8 - Good. 264 out of 1003 reviews" "
Rating 6 - Okay. 176 out of 1003 reviews" "
Rating 4 - Poor. 133 out of 1003 reviews" "
Rating 2 - Terrible. 88 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janice J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a good visit to this property, the hotel is nice and the people are the best. Breakfast is not free, but the food is good. During my stay, on my last day, my car starter died and I had to stay longer until my car was fixed. When I had to make a longer stay, the reservation, maid service, and cafe people were very caring and helpful. Even with the problems of the car the visit was good. I would definitely recommend this Hilton Garden Inn in Independence, MO.
Stayed 3 nights in Sep 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service
I enjoyed the ease of parking and the safety of the area. The staff was very nice. The property could use some touch ups. The elevators were disgusting and needed vacuumed. The rooms were also pretty beat up and could use a little TLC. The bedrooms overall were alright, and the AC worked wonderfully. The 3rd floor (where my in-laws stayed) smelled super musty. Luckily, the 6th floor where we stayed was fine. Overall, the stay was fine, but I had hoped for it to be nicer.
Stayed 1 night in Sep 2024

10/10 Excellent

Burns

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a nice facility to stay at
Stayed 1 night in Sep 2024

2/10 Terrible

Quiten

I was charge twice by the hotel
Stayed 1 night in Sep 2024

4/10 Poor

Janice

Travelled with partner
Disliked: Staff & service, amenities
Dated furniture in the room. Additional fee for breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Nancy

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Chiefs games! We will stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Andres

Stayed 4 nights in Aug 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness
Front desk was cranky but the hotel is convenient.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and nice hot showers. Restaurant on property was convenient.
Stayed 2 nights in Jul 2024

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2024

10/10 Excellent

Stepheny

Liked: Cleanliness, property conditions & facilities, room comfort
Loved our stay. Clean friendly room was so comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeongyoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Aug 2024

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
The room needed updating as did the entire hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unprofessional and untrained. They didn’t properly check me in and then they threatened me repeatedly until I stood my ground firmly. Then they called the police to have me removed when they provoked me and threatened me repeatedly. I went back to tell the GM what happened over the weekend and she apologized but didn’t offer any way to make up for my very poor experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, property conditions & facilities
Great!
Stayed 3 nights in Aug 2024

2/10 Terrible

BONNIE

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing run down and filthy
Stayed 1 night in Aug 2024

2/10 Terrible

Sayeh

Disliked: Property conditions & facilities
Both bathroom sink and bath tub were clogged. The shower didn’t have hot water, the faucet was broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerrald, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Like the hotel. It’s smaller and easier to navigate than huge hotels
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
At check in, was given a room key to a room that was already occupied. Walked into someone else’s room. Went back to the front desk to get a new room and was told there was a new system and they were working out the ‘kinks.’ One elevator was broken and the working one was extremely slow. AC in room did not work properly.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed that this was a Hilton.
Our overall stay was not good. The bottom of our tub was dirty. When we showered it would not drain. Called the front desk and they said they would put in a maintenance request. That didn’t help the immediate problem. We couldn’t shower. We had blood stains on our sheets.
Stayed 1 night in Aug 2024

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
We got good sleep but our room had a very musty smell.
Stayed 1 night in Aug 2024