10/10 Excellent
Brittany Rae
Travelled with family
13 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Grand Palladium Kantenah in the Family Selection portion of the resort for a week with two other families over New Years.
The had a great New Year’s party for the family on the beach and overall our stay was great.
What is great about the resort:
- Family Selection allowed you to access the entire resort and all restaurants
-The Nest buffet for breakfast was by far the best. El Gran Azul didn’t have as many options for breakfast but was good for lunch.
-Es Niu at the Family Selection pool was great for lunch as well
-temporary pool side grills were set up on certain days and food was great
- kids enjoyed the bowling and the Wibit in the Colonial Pool but both were for an extra charge
-beach in front of the family selection was great! Soft sand with little coral/rocks & could see fish in the water
- Helios at the TRS section had by far the best lunch buffet
-white sands pool was the best
What could be improved:
-it was difficult to get reservations for our group at the a la cartes (group of 12)
-it was almost impossible to get chairs at the colonial pool even when you showed up at 8:30am
- The Nest we waited over 2 hours for our food including one of the children in our group who had allergies and couldn’t eat from the buffet
- Le Adelita - the food was not good. The fish smelled and was not fresh and no one enjoyed/finished their meal
- Las Olas for lunch - hotdogs had congealed fat on them and not many options
-Colonial pool was too deep.
Brittany Rae
Stayed 7 nights in Dec 2024