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TRS Yucatan Hotel - Adults Only - All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRS Yucatan Hotel - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Lobby
3 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All-inclusive
  • Hot tub
  • Breakfast included

Explore the area

Map
Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710
  • Cenote Azul
    5 min drive
  • Restaurante Helios
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    26 min drive
  • Tulum Intl. Airport (TQO)
    73 min drive

Room options

View all photos for Junior Suite single use Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite single use Garden View

  • 60 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Romance Bungalow Single use by the lake

Minibar, in-room safe, desk, blackout curtains

Romance Bungalow Single use by the lake

  • 67 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Private Pool Garden View

  • 73 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Romance Bungalow by the lake

Minibar, in-room safe, desk, blackout curtains

Romance Bungalow by the lake

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside

  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside

Junior Suite Poolside

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Private Pool Garden View

  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Garden View

Suite Garden View

Suite Garden View

  • 75 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite Private Pool Poolside

Minibar, in-room safe, desk, blackout curtains

Junior Suite Private Pool Poolside

  • 73 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Poolside

Minibar, in-room safe, desk, blackout curtains

Suite Poolside

  • 75 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite Jacuzzi Terrace Poolside

Minibar, in-room safe, desk, blackout curtains

Suite Jacuzzi Terrace Poolside

  • 75 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Pool
All-inclusive
Spa
Parking included
4.5 out of 5, Wonderful, (744)
The price is NZ$1,057
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Kantenah

With a stay at TRS Yucatan Hotel - Adults Only - All Inclusive in Kantenah, you'll be 6.5 mi (10.5 km) from Akumal Beach and 12.3 mi (19.8 km) from Xel-Há Park. .This all-inclusive property is 6.3 mi (10.1 km) from Puerto Aventuras Marina and 4 mi (6.4 km) from Xpu-ha Beach.

What's nearby

  • Cenote Azul - 5 min drive
  • Akumal Beach - 11 min drive
  • Yal-ku Lagoon - 15 min drive
  • Xel-Há Park - 15 min drive
  • Half Moon Bay - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min walk
  • ‪Guacamayas Bar - ‬4 min drive
  • ‪Mezcal Lobby Bar - ‬6 min drive
  • ‪Beach Bbq - ‬3 min drive
  • ‪Lobby Bar White Sand - ‬5 min walk

About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 454 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private furnished balconies. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Argentinean cuisine at El Gaucho, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 20 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
El Gaucho - This steakhouse specializes in Argentinean cuisine. Guests can enjoy drinks at the bar.
Tentazione - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
La Boheme - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Helios - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 14 restaurants and 1 coffee shop/cafe
  • 20 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • El Gaucho
  • Tentazione
  • La Boheme
  • Helios

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Mini golf
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Segway hire/tours
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Games
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or spa tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

TRS Yucatan Hotel - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1013 out of 1341 reviews" "
Rating 8 - Good. 178 out of 1341 reviews" "
Rating 6 - Okay. 60 out of 1341 reviews" "
Rating 4 - Poor. 44 out of 1341 reviews" "
Rating 2 - Terrible. 46 out of 1341 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Daykel, SUNRISE

Travelled with family
Liked: Staff & service
Not a 5 stars Hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and kind people!
Stayed 3 nights in Sep 2024

4/10 Poor

sangha

Travelled with group
Disliked: Cleanliness, property conditions & facilities
If you got all the time, this is the one. But i was there for 3 days and I did not get to envoy all the resort because it is too big and transportation is inconvenient. You have to literally wait for the shuttles at least 5~20 minutes depends area you go to. Feel like they make you visitors spend time waiting most of the day. And this was during slow season. Rooms- we changed twice because of musty smell and untidy room. Sheets and all the clothes are humid, spotty. Room walls are old, and wet. Room phone is hard to function, looks like one from 90s home phone that you can barely hear.
Stayed 2 nights in Sep 2024

8/10 Good

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property overall, loved our room with private pool. Our butler Ricardo was professional and personable. The one thing we did not love is how there was an array of sales pitches.
Stayed 5 nights in Sep 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mikkel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 very hospitable highly recommended. Definitely coming back in the future
Stayed 2 nights in Sep 2024

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at TRS Yucatán was incredible. Best service I’ve ever experienced from the butlers to the waitstaff at all the restaurants, everyone went above and beyond. Fernanda, our expedia concierge, was so attentive and made our stay so special with decorations on our table to celebrate my boyfriend’s birthday. All of the restaurants were delicious and the chefs were all willing to cater to my vegetarian diet by providing multiple options to choose from. We also used the onsite scuba center to dive the cenotes which was incredible and well organized. We felt very safe with our dive guide Chris. Would definitely recommend TRS Yucatán Hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Sep 2024

8/10 Good

Rebecca

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Sully

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

amalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Teleola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few girlfriends and I went to TRS to celebrate a bachelorette. Before we got there, Fernanda extended her services to help plan our trip to make it special and memorable. To say she exceeded our expectations is an understatement! She made every aspect of our stay feel exclusive and so special! From unexpected personal touches at dinner reservations, shout outs and VIP treatment at events being held at the hotel, and the way she took the lead in helping us decorate our hotel rooms for the bride to be. We are so greatful, and because of her, our stay more than exceeded our expecations and we will gladly be back! Great trip. Thank you!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean, Cape Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TRS Yucatan team has one of the most welcoming and supportive staff. From the beginning of the trip, they make sure all your needs are being fulfilled. Every employee from each department was attentive to all the guests throughout the stay. I met people who have been coming to TRS Yucatan for the past six years and that’s a clear sign of how amazing the employees are. Many dining options and relaxing areas for any taste. Excellent job!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay for my birthday. This hotel is the definition of luxury. Fernanda was the BEST customer service person I’ve ever dealt with and Monica was amazing as well. Thank you so much for such an incredible experience. I will be back soon.
Stayed 4 nights in Sep 2024

2/10 Terrible

Lisa Moreno, Corpus Christi

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
TRS has to be the worst all inclusive I have ever stayed at. They push the upgraded rooms which we purchased but wouldn’t listen to our complaints about our AC not cooling. After the third day of numerous complaints, and getting a severe sinus infection from the black mold in the room. We were told the compressor needed to be replaced. What’s frustrating is that for 3 days we were told we were the problem because we lowered the AC too low. My husband had to get a taxi & leave the property to go get me antibiotics & steroids to treat my infection. Fernanda, Johnathan & Jorge all managers apologized & tried to put rose petals on on a few of our tables when I could attempt to make it out for dinner but the one night they were supposed to offer free bottle of champagne at the cabaret dinner show we paid for, the waiter never offered it to us. He also only brought my dinner out but never my husbands. All the food lacks flavor. The customer service has no follow through or true desire to assist in customers needs. The only thing we may have enjoyed might have been our spa day but that was ruined by our multiple encounters with pointless technicians. I spent the bulk of my trip in my 2nd room very sick. This was a wasted trip. I do not recommend getting room 6606. The butlers offer no help. They don’t keep up the rooms or take care of it the way they should. Not once did they try to offer a discount for our inconvenience at checkout. I would not stay at this resort.
Stayed 7 nights in Sep 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Jessica

Stayed 3 nights in Aug 2024

8/10 Good

Eisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Resort is huge and beautiful. However, everything is a bit far apart so walking can be a bit much. Food from the restaurants were really good, I didnt like the buffet food. The grill burgers really good. They have hookah however, I wouldn’t recommend it. Bad part is after 11 there is really nothing to do. Nearest party spot is 45-60 away. Airport is an hr away as well. Still very nice overall
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Shirley

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property , facilities and food are great in general. But main issue is that the staff are not well trained . I felt like being scammed as staff sell us a premium package but not able to book the restaurant. Then it took us so much time to get the issue resolved . The property most common area has no AC or very limited For the restaurant , they should consider to remove the process for customers to wait for waitress to lead to the table , in general wait time is more than 15 minutes Also the butler service is totally useless
Stayed 4 nights in Sep 2024

10/10 Excellent

Mansa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay at TRS. The staff was incredible. The moment you walk in the door you are treated like royalty, until the moment you leave. Highly recommend if you are considering. The only downfall we had was limited vegan options in some of the restaurants. We were able to figure it out but it was not enough to never come back. We loved that we had access to all the resorts on the property. It was the perfect mix of beach, luxury, jungle and city life. We took the public transit off site and explored for 2 of our 6 days there. So much to do and see. HIGHLY recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fadil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Extremely friendly staff, very clean property, beautiful beach . Excellent food. Overall, meets all the 5 star hotel criteria. Very happy with the stay at this hotel and would definitely go back.
Stayed 13 nights in Aug 2024

10/10 Excellent

Stacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room with great view! Service staff and housekeeping went the extra mile. 24 hr. room service was great.
Stayed 9 nights in Sep 2024