My wife and I are are American Tourist in our early 60's We got to the hotel at 11:30 AM, exhausted and suffer from jet lag. We found that (1) almost no one spoke any english, (2) no one is allowed in the rooms until 3:00 PM, (3) we could not exchange cash or credit for Japanese Yen. The location was great - right across from the Temples - but it was pouring rain. We finally got to our room - but there are no beds! We found the mats and traditional mattresses, piled them in the middle of the floor, and wen to sleep by 6 PM. No internet access in the rooms. The other Japanese gust appears to have a great time and the breakfast was fantastic. There was one hotel staff who took me down beyond the train station to the 7-Eleven, which was the only place were one could get Yen. Nikko was very interesting, and there were may foreigners, but everything was in Japanese and only a few people spoke a little english and all instructions were in Japanese.