Hotel Devi Grand

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Devi Grand

Lobby
Deluxe Double Room Single Use, 1 King Bed, Accessible, Pool View
Front of property - evening/night
Interior
Lounge

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Spa
  • Gym
  • Room service

Explore the area

Map
Near Toll Barrier, Reasi Road, Reasi, Jammu and Kashmir, 182301
  • Raghunath Temple
    18 min walk
  • Harvest Gold Restaurant
    1 min walk
  • Shri Mata Vaishno Devi Katra Railway Station
    5 min drive
  • Jammu (IXJ-Satwari)
    82 min drive

Room options

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Club Room, 1 Double Bed

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Premium Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About the area

Katra

With a stay at Hotel Devi Grand in Reasi, you'll be in the mountains, within a 15-minute drive of Vaishno Devi Mandir Temple and Raghunath Temple. .This family-friendly hotel is 1.2 mi (1.9 km) from Shalimar Park and 1.9 mi (3.1 km) from Krimchi Temples.

What's nearby

  • Raghunath Temple - 18 min walk
  • Shalimar Park - 2 min drive
  • Deva Maai Temple - 8 min drive
  • Vaishno Devi Mandir Temple - 13 min drive
  • Aadhkuwari Mata Gufa - 13 min drive

Getting around

  • Shri Mata Vaishno Devi Katra Railway Station - 5 min drive
  • Jammu (IXJ-Satwari) - 82 min drive

Restaurants

  • ‪Madhuban Restaurant - ‬12 min walk
  • ‪WelcomCafe - ‬1 min walk
  • ‪Manoranjan Vaishno Dhaba - ‬11 min walk
  • ‪Grill inn - ‬15 min walk
  • ‪Sagar Ratna - ‬13 min drive

About this property

Hotel Devi Grand

Family-friendly hotel with a full-service spa and free water park access
Hotel Devi Grand offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas. Beds feature Frette Italian sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, bidets, and complimentary toiletries.

This Reasi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Refrigerators and in-room massages can be requested. Housekeeping is provided daily.

A health club and a water park with waterslides are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Health Club has 2 treatment rooms including rooms for couples. Services include sports massages and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 72 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find a complimentary water park, a health club, and an outdoor pool. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy vegetarian cuisine at Harvest Gold, a poolside restaurant which features a garden view. You can also stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Reasi? This hotel has 2497 square feet (232 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary manager's reception is offered each day.
Harvest Gold - This poolside restaurant specializes in vegetarian cuisine and serves breakfast only. Open 24 hours.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Harvest Gold

Things to do

  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge (on request)
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2497 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Indoor public bath (no minerals)
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Minibar
  • Fridge (on request)

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: INR 3000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

HOTEL DEVI GRAND Katra
HOTEL DEVI GRAND
DEVI GRAND Katra
DEVI GRAND
Hotel Devi Grand Hotel
Hotel Devi Grand Reasi
Hotel Devi Grand Hotel Reasi

Hotel Devi Grand Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 4 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Venkata

Stayed 2 nights in Aug 2024

4/10 Poor

Manveer

Disliked: Staff & service, property conditions & facilities
2 star
Stayed 1 night in Feb 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was horrible! Food was not good. The rooms were bad. Some of the staff were nice. There was construction going on everywhere.
Stayed 2 nights in Apr 2019

4/10 Poor

rajiv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

MER JIGNESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
very nice friendly

8/10 Good

ANIL KUMAR, Gurgaon

Liked: Staff & service
Staff cordial. Room needs some done up there was no wi fi in room. Even in reception area it was slow

2/10 Terrible

AC, Houston, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting bathrooms, bare rooms. disappointing br
This hotel should be taken off the Expedia website. The facilities provided in the rooms were of a 2 star category.

4/10 Poor

pratap, sgp

Disliked: Property conditions & facilities
Hotel is reasonable but Internet issue
Hotel is good but you will need Internet as mobile network is not available. For Internet we need to sit in lobby and it's very slow. Good part is they provide taxi for free to local market and railway station drop.

4/10 Poor

Kyaw, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth staying.
Service is not good and staff do not speak English as they described on website. Staff do not pay attention to guest and put the phone down on guest when asked for service and did not explain in English. Checked in late on 20th Oct night and room phone was not working to ask for service or to report faults. No hot water and wifi in the room was available with broken drain pipe under the sink. Room TV reception is bad analogue signal and not international news channels. Old style AC has no cover panel. Reported these faults next day morning again before going out. Found that problems were still not fixed when returned at night back to hotel after exhausting trip. Again unattentive staff who couldn't speak English and have no proper manner to treat guests.

10/10 Excellent

Anil, Nahan HP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wow experience
Enjoyed the trip..perfect ambience..co operating staff..worth visiting next time