Sheraton Grande Tokyo Bay Hotel

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Premium Room, 1 Double Bed
Resort view
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    2 min walk
  • Tokyo Disneyland®
    17 min walk
  • Ikspiari
    3 min drive
  • Tokyo (HND-Haneda)
    31 min drive

Room options

Room, Multiple Beds

  • 40 sq m
  • Sleeps 6
  • 6 Twin Beds

Room, 2 Double Beds

  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

Grand Room, Multiple Beds, Balcony

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

Room, 2 Double Beds

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Room, Multiple Beds

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

Grand Room, 2 Double Beds, Balcony

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Standard Room, Multiple Beds, Balcony

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

Room, 2 Double Beds, Balcony

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds (Dog Friendly)

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Club Suite, 1 Double Bed, Balcony

  • 72 sq m
  • Sleeps 6
  • 1 Double Bed

Club Suite, 2 Double Beds, Balcony

  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

Premium Room, 1 Double Bed

  • 56 sq m
  • Sleeps 5
  • 1 Double Bed

Club Room, 3 Single Beds

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Club Room, 2 Double Beds

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Club Room, Multiple Beds

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

Room, 3 Single Beds

  • 38 sq m
  • Sleeps 3
  • 3 Twin Beds

Grand Room, 3 Single Beds, Balcony

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Room, Multiple Beds

  • 38 sq m
  • Sleeps 4
  • 4 Twin Beds

Room, 3 Single Beds

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Room, 3 Single Beds, Balcony

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Room, 3 Single Beds, Balcony

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Room, 3 Single Beds (Dog Friendly)

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Room, 2 Double Beds, Balcony

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Executive Suite, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Urayasu

Located in Urayasu (Maihama), Sheraton Grande Tokyo Bay Hotel is steps from Tokyo Disney Resort® and a 3-minute drive from Tokyo Disneyland®. .This family-friendly hotel is 1.8 mi (3 km) from Tokyo DisneySea® and 2.3 mi (3.8 km) from Tokyo Bay.

What's nearby

  • Tokyo Disney Resort® - 2 min walk
  • Tokyo Disneyland® - 17 min walk
  • Ikspiari - 3 min drive
  • Tokyo DisneySea® - 4 min drive
  • Kasai Rinkai Park - 7 min drive

Getting around

  • Urayasu Maihama Station - 4 min drive
  • Bayside Station - 6 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪トゥモローランド・テラス - ‬8 min drive
  • ‪シェラトンクラブラウンジ - ‬5 min walk
  • ‪カスバ・フードコート - ‬13 min walk
  • ‪スリーピーホエール・ショップ - ‬14 min walk
  • ‪サルタンズ・オアシス - ‬12 min walk

About this property

Sheraton Grande Tokyo Bay Hotel

Bayside Urayasu hotel in Maihama with a full-service spa
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
Make yourself at home in one of the 1016 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by Grand Café, a restaurant that specializes in international cuisine. Dining is also available at the 3 coffee shops/cafes, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Urayasu? This hotel has 17567 square feet (1632 square meters) of space consisting of conference space and 14 meeting rooms. A train station pick-up service is provided at no charge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Grand Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 3100 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free 24-hour return train station shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 4000 per person
  • 1 restaurant and 3 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Grand Café
  • Teppanyaki Restaurant
  • Galleria Café
  • Toastina
  • Asuka

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Tennis

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (17567 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 110
  • Grab bar in bath
  • Bath grab bar height (centimetres): 71
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 69
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Games
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.
A scheduled power outage will take place on February 26 from midnight to 5 AM. All facilities that use power, including air conditioning and hot water will not be available during this time. The room service and Grand Cafe Bar will close at 11 PM on February 25, 2025.
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

The seasonal pool will be open from July to September
Pool access available from 9:00 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 903 out of 1648 reviews" "
Rating 8 - Good. 423 out of 1648 reviews" "
Rating 6 - Okay. 181 out of 1648 reviews" "
Rating 4 - Poor. 86 out of 1648 reviews" "
Rating 2 - Terrible. 55 out of 1648 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property right next to Disney, staff were fantastic
Stayed 5 nights in Sep 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Tokyo Disney with Husband, great location, beautiful room overlooking the Bay. Only stayed one night, but definitely would come again and stay longer.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice on paper not that exciting of a place to stay
The hotel looks great on paper. But when you stay there you’ll notice lots of issues in terms of experience. Starting with the food and bar. The roof bar / restaurant is only available for club members. Leaving you with only a choice of Starbucks-like cafe, a buffet only restaurant or another restaurant literally had 3-4 food items on the menu. So there was really no place to chill out and have a drink. The garden is largely abandoned with no drink service. The pool itself was on par with public swimming pool. Adequate but not nice. It’s too bad the hotel doesn’t treat itself like a resort. Rather it’s a hotel with lots of amenities on paper, that you can’t really use.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey, Norco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Park wing, which was excellent. The carpets in the other wing could be recreated. The room was huge. The location was great, just a short walk across the street to the Disney monorail or a shuttle bus that made the rounds every 20 minutes or so. The location was so convenient that 10 minutes after leaving the Tokyo Disneyland park we were back at our hotel. There are 2 small convenience stores, Disney gift shops and places to eat on site. A great location for a Disney vidit
Stayed 3 nights in Sep 2024

8/10 Good

Kylie, Upper Caboolture

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room
Stayed 1 night in Sep 2024

10/10 Excellent

Mizami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Great shuttle service to monorail to access Disney parks. Would stay again!
Stayed 1 night in Oct 2024

4/10 Poor

Danielle

Travelled with family
Staff were inflexible, extra payment is required to use facilities such as pool, playground, minigolf. Buffet dinner was not worth the money - scant mexican for 7500 yen per adult (didn’t include softdrinks/coffee/tea)
Stayed 1 night in Sep 2024

6/10 Okay

Bernadette

Travelled with partner
Liked: Staff & service
Hotel location is very convenient for visiting Disney. Public areas are lovely, guest bedrooms (3rd floor) are dated and need renovation. Pool area looked fabulous, disappointing that there was an extra charge and outdoor seating was fenced off. This is not ideal for guests who want a short swim or to sit outside when taking a break from the theme parks.
Stayed 2 nights in Aug 2024

10/10 Excellent

Noe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to be
Amazing, close distance to DisneyLand/Sea using the monorail. Breakfast service is amazing. Not all staff seem to speak English well.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Hotel made sure there was a baby cot in the room. Luggage was taken care of and the room was excellent. Very close to Disney parks via the disney train line.
Stayed 3 nights in Sep 2024

4/10 Poor

Terry

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Extra for the outdoor pool. No beach or access as pictures indicate. Regular pool is only open 10 to 7.sonot even useful. Broken ac
Stayed 4 nights in Sep 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disneyland and very convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing resort for the kids and Family!! If you’re in Tokyo to visit Disneyland / DisneySea this is the place to stay at. Kids were so entertained all the time and its across the road from the monorail station.
Stayed 2 nights in Sep 2024

6/10 Okay

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property if you want to be close to Disneyland! Beds are ok. Room size was ok. Staff was friendly. Food was ok. Price was a little on the high side. Nonetheless, great ok stay for what i needed it for.
Stayed 10 nights in Sep 2024

10/10 Excellent

Leimomi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disney Welcome Center - Staff to Return Passport
Disappointing lack of consideration in the handling of the check-in “passport return” at the Disney Welcome Center. We are seniors and to experience the heart-attack moment of high levels of worry anxiety was way more than we anticipated. Not to mention, the extreme inconvenience of tracking down the property to get someone to understand that the passport was not returned by the Disney Welcome Center Sheraton (DWCS) check-in staff. The confusion is with the first DWCS staff taking the passport to make a copy, who never returned to check on us, but kept checking-in other guests. Only to be greeted by the second DWCS staff securing our information, handling the luggage to the hotel, and providing an envelope packet with the property’s keys, breakfast vouchers/information, then sent us off. In the mist, we were extremely “happy” because of the expedite attention and being on-site that we followed her instructions and left to shop/eat without realizing that the passport was not returned in the envelope packet. The property had the passport for 3 whole days and did not leave a message light on one of the room’s 3 telephones, nor did they slip a note under the door asking us to report to the front desk for the passport. The luggage was delivered to the room, so why not the passport? We discovered the missing passport when checking into the Tokyo hotel. Luckily, it wasn’t late evening, so we quickly returned to Tokyo Disneyland in the haze of the work crowd.
Stayed 2 nights in Sep 2024

10/10 Excellent

Briseida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it ❤️
Stayed 3 nights in Sep 2024

8/10 Good

JoAnna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Wish pool and breakfast buffet did not cost extra. Especially the pool since during my stay it was very hot outside.
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free indoor pool was great. Dining expensive but Asuka restaurant was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Incredibly welcoming staff, beautiful breakfast buffet with plenty of options for restaurants restaurants, clean beds, Close to Disneyland Disney Sea cross the road from the monorail perfect for a family
Stayed 5 nights in Sep 2024

4/10 Poor

Aaron

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Swimming was not really a option both pools closed at the same time and outside pool only open for short part of year . Dinning is very overpriced and not many people using the dinning options due to the price .
Stayed 2 nights in Sep 2024

2/10 Terrible

nilufar

Stayed 2 nights in Aug 2024

10/10 Excellent

Rin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティが豊富で部屋も狭くなく、快適に過ごすことが出来ました。
Stayed 2 nights in Sep 2024