The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. In addition to a water park (surcharge), Bungalows Ek Balam features a lazy river and an outdoor pool. Event facilities measuring 1076 square feet (100 square meters) include conference space. For a surcharge, the property provides an area shuttle within 45 km and an airport shuttle (available on request). This family-friendly hotel also offers a sauna, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.