Comfort Suites Kelowna

4.0 star property

Photo gallery for Comfort Suites Kelowna

Exterior
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Orchard Park Mall
    ‪3 min drive‬
  • Kelowna General Hospital
    ‪8 min drive‬
  • UBC-Okanagan
    ‪11 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

Room

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa Bed, Non Smoking

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Kelowna

With a stay at Comfort Suites Kelowna in Kelowna (Rutland), you'll be a 3-minute drive from Orchard Park Mall and 8 minutes from Kelowna General Hospital. .This family-friendly hotel is 4.7 mi (7.5 km) from Prospera Place and 5 mi (8 km) from Knox Mountain Park.

What's nearby

  • Orchard Park Mall - 3 min drive - 2.9 km
  • Kelowna General Hospital - 8 min drive - 7.4 km
  • Prospera Place - 8 min drive - 7.6 km
  • Knox Mountain Park - 9 min drive - 8.0 km
  • UBC-Okanagan - 11 min drive - 8.3 km

Getting around

  • Kelowna Intl. Airport (YLW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪Latin Fiesta - ‬3 min drive
  • ‪Cactus Club Cafe Banks Road - ‬13 min walk

About this property

Comfort Suites Kelowna

Family-friendly hotel with free breakfast and a 24-hour health club
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an indoor pool, and a waterslide. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Kelowna. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Kelowna? This hotel has 258 square feet (23 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 258 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Darren

Stayed 3 nights in Nov 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness
We returned from dinner, passed the front desk person, walked to the elevator where people had called for it. We all waited. Summoned the elevator again and again and yet it didn’t come. Went to the front desk around the corner and said “the elevator isn’t coming to the lobby” He replied, “ya, it’s broken” As we had waited for several minutes, no sign indicating that it was not working, and he couldn’t even be bothered to tell us that as we entered the lobby. Me have stayed many many times over the years. They renovations and disruptions. But since new management and front desk staff, it has soured our desire to ever stay again. We will not stay there again. This is not the first problem we’ve had, but it will be the last.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Adam

Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were so friendly and helpful! The pool was lots of fun and they had a great spread for breakfast. The nightly rate was excellent for the value received. Highly recommend and will be back again.
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, happily explained the layout and times for breakfast and pool hours!
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Mandee

All night and day doors were slammed, babies crying and children yelling running up amd down the halls. Very very loud. We did not sleep for 2 days. It was awful
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking, and a breakfast to set you up for the day :D
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hemant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and well maintained. Has a lot of free parking in well lit area which felt very safe. Everything was good and staff was amazing. Would recommend hotel to leave couple bottles of water in room.
Stayed 1 night in Dec 2024

6/10 Okay

gillis

Pool had lots of chlorine. Shower door in room leaked creating pool of water on floor.
Stayed 3 nights in Dec 2024

6/10 Okay

Brittany

Travelled with family and small children
Liked: Amenities
Overall its a very affordable place to stay with continental breakfast. Hottub was not very clean and no towels were available at the pool. Hallways/rooms echo a lot so it was quite noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice hotel, breakfast was good, people were nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Ingrid

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed bag but generally good
I found one of the people at the front desk to be rather interrupting and abrasive, although she did seek to resolve our issue, so kinda evened out. Very loud furniture moving above us for 3 hours one night. Not resolved with call to front desk. Otherwise, clean, fun, comfy room. Decent continental brekkie, decent pool and hottub. Clean, nice open rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammad, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly hospitals
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Stayed 1 night in Dec 2024

10/10 Excellent

Burkhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to airport
Stayed 1 night in Dec 2024