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Comfort Suites Kelowna

4.0 star property

Photo gallery for Comfort Suites Kelowna

Exterior
Indoor pool
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Gym

Explore the area

Map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Orchard Park Mall
    ‪3 min drive‬
  • Prospera Place
    ‪8 min drive‬
  • UBC-Okanagan
    ‪11 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Room

Room

Room

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Premium bedding, pillow-top beds, desk, laptop workspace

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  • Breakfast included
  • Pet-friendly
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includes taxes & fees
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About the area

Kelowna

With a stay at Comfort Suites Kelowna in Kelowna (Rutland), you'll be a 3-minute drive from Orchard Park Mall and 8 minutes from Kelowna General Hospital. .This family-friendly hotel is 4.7 mi (7.5 km) from Prospera Place and 5 mi (8 km) from Knox Mountain Park.

What's nearby

  • Orchard Park Mall - 3 min drive - 2.9 km
  • Kelowna General Hospital - 8 min drive - 7.4 km
  • Prospera Place - 8 min drive - 7.6 km
  • Knox Mountain Park - 9 min drive - 8.0 km
  • UBC-Okanagan - 11 min drive - 8.3 km

Getting around

  • Kelowna Intl. Airport (YLW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪Latin Fiesta - ‬3 min drive
  • ‪Cactus Club Cafe Banks Road - ‬13 min walk

About this property

Comfort Suites Kelowna

Family-friendly hotel with free breakfast and a 24-hour health club
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an indoor pool, and a waterslide. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Kelowna. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Kelowna? This hotel has 258 square feet (23 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • 24-hour health club
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (258 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Double sofa bed
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff were kind and friendly, rooms clean and beds comfortable. Slept so good!
Stayed 1 night in Dec 2024

4/10 Poor

Jesse

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Being on the highway there is lots of traffic noise. Breakfast was sub par and hardly any selection of food. Pool wasnt monitored so when the hockey team showed up, all the small kids were forced out by a bunch of hooligans. 3rd trip back to the front desk is when they managed to get both room leys working. They tend your room every 4 days so we had garbage piled up and ran out of toilet paper during our stay. Provided a hide a bed in the room, but no linens for it.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were efficient and friendly. The room is spacious and well appointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything if excellent in comfort inn from the staff to facilities u feel comfortable etc
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Undisclosed added fees
The listing said the room was pet friendly, I called ahead and spoke to the front desk to see if there were any specifics I needed to request when I booked my room online, just told me to make a note on the reservation. It was only after I booked, was there mention of an up charge for my little dog. Misleeding and cheesy. Not only that, when I arrived, the form they had, the guy at the front desk, crossed out the lower amount and increased the pet fee. Deceptive
Stayed 1 night in Nov 2024

4/10 Poor

Alan

Liked: Cleanliness, property conditions & facilities
Ok location. Newly renovated but my stay was not great. My hands were full entering the hotel and the lobby door is locked. They need to let you in. The counter staffed was busy and my hands were full and I dropped all my dinner. No one's fault but inconvenient as why is it locked to get in? Also kids and adults screaming on 3rd floor so they moved me to 4th floor and the heater control didn't work in my room Thin walls I could hear the unit beside me peeing
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Summerland

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great Very friendly staff/ room excellent breakfast was very good great selection
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is newer, clean and quiet. Easy to get to off main highway
Stayed 1 night in Nov 2024

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yichao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice stay. Very clean hotel, and nice staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great and pool too
Stayed 2 nights in Nov 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2024

4/10 Poor

Home

Disliked: Cleanliness
Dirty Shower
The room was fine, until I got into the shower. It had clearly not been cleaned for an indefinite period. There were multiple black hairs of varying lengths throughout the shower and the shelf at the back of the shower had a layer of grime and scunge on it. When I brought it to the attention of the front desk personnel, they shrugged and said they would inform the housekeeping staff to do better. Not acceptable. Do better.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Matress in pull.o not suitable for anyones comfort
The rooms were lovey and clean. It was a little noisy and the pull out couch matress was unsleepable putting our 5 year old in between us for a sleepless night.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel! The only downside is there are not very many restaurants within walking distance. But its only a few minutes drive fotoeverything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed here before but had a medical appointment and this place popped up as a suggestion. We didn’t have the best experience at other hotels over the years so thought the price was decent why not try it. Honestly I have stayed in many hotels over the years with travel, work and Girl guide trips and this hotel wa she absolute best I have stayed. I am currently having vision issues and the staff was welcoming, kind, very helpful. They assisted with my breakfast, filled my drink with ice and just outright kind and respectful This will be my first choice in any future trips to Kelowna
Stayed 1 night in Nov 2024

10/10 Excellent

Daryl

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to the air port
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most comfortable hotel beds I have ever slept on!
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor water slide was a hit!
Stayed 2 nights in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was great for kids, breakfast was very good
Stayed 2 nights in Nov 2024