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The Royal Anne Hotel

3.0 star property

Photo gallery for The Royal Anne Hotel

Property entrance
Lobby sitting area
Premier Room, 1 Queen Bed
Billiards
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • Waterfront Park
    ‪5 min walk‬
  • Prospera Place
    ‪9 min walk‬
  • Kelowna General Hospital
    ‪20 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite

Executive King Suite

9.6 out of 10
Exceptional
(55 reviews)
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(161 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Kelowna

With a stay at The Royal Anne Hotel, you'll be centrally located in Kelowna, just a 4-minute walk from Okanagan Lake and 6 minutes by foot from Waterfront Park. .This ski hotel is 1 mi (1.6 km) from Kelowna General Hospital and 6.6 mi (10.7 km) from UBC-Okanagan.

What's nearby

  • City Park - 3 min walk - 0.3 km
  • Waterfront Park - 5 min walk - 0.4 km
  • Prospera Place - 9 min walk - 0.8 km
  • Okanagan Lake Bridge - 13 min walk - 1.1 km
  • Kelowna General Hospital - 20 min walk - 1.7 km

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • ‪Kelly O'Bryan's Neighborhood Restaurant - ‬2 min walk
  • ‪Skinny Duke’s Glorious Emporium - ‬1 min walk
  • ‪CRAFT Beer Market - ‬2 min walk
  • ‪O'Flannigan's Pub - ‬2 min walk
  • ‪Little Hobo Soup & Sandwich - ‬2 min walk

About this property

The Royal Anne Hotel

Mountain ski retreat with restaurant and bar/lounge
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Spend the day on the slopes, or enjoy recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. The ski shuttle (surcharge) makes getting to the slopes a breeze.
At The Royal Anne Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Kelowna? This hotel has 4500 square feet (418 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.
The Royal Anne Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Lift (84 centimetre wide door)

More

  • 5 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 842 out of 1242 reviews
Rating 8 - Good. 310 out of 1242 reviews
Rating 6 - Okay. 61 out of 1242 reviews
Rating 4 - Poor. 19 out of 1242 reviews
Rating 2 - Terrible. 10 out of 1242 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon, Embrun

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very walkable and loads of restaurants
Stayed 2 nights in Jun 2025

8/10 Good

Rosalie

Travelled with family
The room smelled when we arrived. They were willing to spray the room but because we have major allergies to smells we decided not to do that. The staff was amazing, very friendly. The location was great. Generally the place was okay!
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, and excellent communication. The location is perfect, very close to the water and within walking distance to the dining, restaurants, etc...
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable, and great location right downtown. Parking was tight, but the maintenance guy helped us to get secure parking in the underground parking lot. Much appreciated!
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Stayed 2 nights in Jun 2025

8/10 Good

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Nicole

Stayed 1 night in Jun 2025

8/10 Good

Wiliam

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 3 nights in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jolene, Port Moody

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love this hotel. AMAZING location
Stayed 2 nights in Jun 2025

8/10 Good

Wing See Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey, Pickering

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Sabrina

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
The front desk crew were very great! The bed and pillows were comfy. The bathroom wasn’t as clean as I like. There was soap chunks left on the shower nozzle and the little shelf at the end of the shower.
Stayed 2 nights in May 2025

10/10 Excellent

ivan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge room. Good views. Lovely shower and great pillows. Wonderful position but lots of homeless people and limited parking
Stayed 1 night in Jun 2025

10/10 Excellent

van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of downtown, very convenience. Staff are.friendly. Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Heritage Hotel. Pleasant hotel experience.
Stayed 1 night in Jun 2025

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Liked: Property conditions & facilities
Disliked: Cleanliness
Ok
Stayed 3 nights in May 2025

10/10 Excellent

Jeffrey, NORTH YORK

Liked: Cleanliness, amenities, property conditions & facilities
Best location in Kelowna. Clean property and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

bernadette

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not a fancy 5 star hotel but excellent. Great location, new amenities, fluffy towels, wonderful staff and I love when hotels provided robes. It’s an older hotel but our room was newly renovated, comfortable bed. The bathroom had a big counter, although the sink was a bit small. Great that there was a microwave in my room. I would definitely stay there again and would recommend.
Stayed 4 nights in May 2025

10/10 Excellent

David, Abbotsford

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice property near the water and central to the sites. Big rooms. Well appointed. Good parking situation if you can get there early enough. The street on which the hotel is situated is open to walking traffic only making check in a bit more work, but one in, it is great.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay was peaceful and problem free- other than the extremely difficult parking situation.
Stayed 3 nights in May 2025