The Royal Anne Hotel

3.0 star property

Photo gallery for The Royal Anne Hotel

Property entrance
Bar (on property)
Reception hall
Executive King Suite
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • City Park
    ‪4 min walk‬
  • Okanagan Lake
    ‪4 min walk‬
  • Okanagan Heritage Museum
    ‪5 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪15 min drive‬

Room options

Executive King Suite

  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Kelowna

With a stay at The Royal Anne Hotel, you'll be centrally located in Kelowna, just a 4-minute walk from Okanagan Lake and 11 minutes by foot from Prospera Place. .This ski hotel is 6.6 mi (10.7 km) from UBC-Okanagan and 0.2 mi (0.3 km) from City Park.

What's nearby

  • City Park - 4 min walk
  • Waterfront Park - 6 min walk
  • Prospera Place - 11 min walk
  • Okanagan Lake Bridge - 13 min walk
  • Kelowna General Hospital - 19 min walk

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • ‪CRAFT Beer Market Kelowna - ‬2 min walk
  • ‪O'Flannigan's Pub - ‬2 min walk
  • ‪Kelly O'Bryan's Neighborhood Restaurant - ‬2 min walk
  • ‪Skinny Duke’s Glorious Emporium - ‬1 min walk
  • ‪Little Hobo Soup & Sandwich - ‬2 min walk

About this property

The Royal Anne Hotel

Mountain ski retreat with restaurant and bar/lounge
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Spend the day on the slopes, or enjoy recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. The ski shuttle (surcharge) makes getting to the slopes a breeze.
At The Royal Anne Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Kelowna? This hotel has 4500 square feet (418 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.
The Royal Anne Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 84
  • 6 steps to reach property

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 814 out of 1231 reviews
Rating 8 - Good. 316 out of 1231 reviews
Rating 6 - Okay. 67 out of 1231 reviews
Rating 4 - Poor. 22 out of 1231 reviews
Rating 2 - Terrible. 12 out of 1231 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay at the Royal Anne. The hotel is very convenient to many restaurants and shopping on Bernard. The room was lovely and spacious. It was also quiet. The staff accommodated an early check in which was very appreciated. Everyone we came into contact with was very friendly and helpful. The continental breakfast had an excellent selection. Far more than the typical fare in most hotels. We will be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Stan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time i go to Kelowna
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelleny
The room was fabulous. A very nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Amazing place
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Amenities
Always a great place to stay with great staff
Stayed 1 night in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness
Disliked: Staff & service, amenities
The walls are made of tissue paper. You can hear everything in next room and above you. I heard neighbor turn on light switch and closing cupboard. Other than that worth the price. Close to everything. Clean. Staff not very friendly but seem nice. No smiles. If looming fir customer service uou wint be impressed. I guess that is why its cheap to stay. I will stay again though since close to my office when i need to go in
Stayed 4 nights in Nov 2024

10/10 Excellent

Ahmet Kemal, North Vancouver

Stayed 1 night in Oct 2024

6/10 Okay

Harshita

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff was extremely rude and refrained from giving us anything we asked for. Not even water or any cutlery. We had to go to the ground floor everytime we needed something. They telephone in the room was of no use. All staff members had a weird attitude.
Stayed 3 nights in Nov 2024

10/10 Excellent

allison

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2024

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a property in downtown Kelowna.
Stayed 1 night in Nov 2024

10/10 Excellent

allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness
The deck, I loved being able to stand outside and look at the city
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Debra Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, perfect location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee is so good and the staff are all so friendly! We had a wonderful stay there.
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Travelled with partner
Liked: Cleanliness
The walls are thin and we could hear people walking down the hallway and in the next rooms most of the night. They also had an event going in one of their banquet rooms and we could hear it upstairs in our room. The biggest thing though is that there is next to no parking at the hotel, you have to walk a block and half and park in a parkade (it’s free on evenings and weekends but if you park in it during the week you have to leave your room early to go pay for parking).
Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This is always a great hotel to stay in the heart of Kelowna and access to great restaurants within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a lovey time at the Queen Anne! The staff were so kind and seemed to genuinely care about us and our stay. The room was clean and well outfitted. The location was great too! Easy access to pubs, restaurants' and shops. I would absolutely stay there again if I were in the area!
Stayed 1 night in Oct 2024