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The Royal Anne Hotel

3.0 star property

Photo gallery for The Royal Anne Hotel

Property entrance
Billiards
Premier Room, 1 Queen Bed
Lobby sitting area
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • Place, Waterfront Park
    ‪5 min walk‬
  • Place, Prospera Place
    ‪9 min walk‬
  • Place, Kelowna General Hospital
    ‪20 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite

Executive King Suite

9.6 out of 10
Exceptional
(57 reviews)
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(163 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Kelowna

With a stay at The Royal Anne Hotel, you'll be centrally located in Kelowna, just a 4-minute walk from Okanagan Lake and 6 minutes by foot from Waterfront Park. .This ski hotel is 1 mi (1.6 km) from Kelowna General Hospital and 6.6 mi (10.7 km) from UBC-Okanagan.

What's nearby

  • City Park - 3 min walk - 0.3 km
  • Waterfront Park - 5 min walk - 0.4 km
  • Prospera Place - 9 min walk - 0.8 km
  • Okanagan Lake Bridge - 13 min walk - 1.1 km
  • Kelowna General Hospital - 20 min walk - 1.7 km

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • ‪CRAFT Beer Market - ‬2 min walk
  • ‪Kin & Folk - ‬3 min walk
  • ‪O'Flannigan's Pub - ‬2 min walk
  • ‪Skinny Duke’s Glorious Emporium - ‬1 min walk
  • ‪Sunny’s - ‬3 min walk

About this property

The Royal Anne Hotel

Mountain ski retreat with restaurant and bar/lounge
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Spend the day on the slopes, or enjoy recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. The ski shuttle (surcharge) makes getting to the slopes a breeze.
At The Royal Anne Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Kelowna? This hotel has 4500 square feet (418 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.
The Royal Anne Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Lift (84 centimetre wide door)

More

  • 5 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 862 out of 1266 reviews
Rating 8 - Good. 313 out of 1266 reviews
Rating 6 - Okay. 62 out of 1266 reviews
Rating 4 - Poor. 19 out of 1266 reviews
Rating 2 - Terrible. 10 out of 1266 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy to walk along the lake or to the cultural district. Good gym and breakfast buffet was well turned out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Royal Anne and would book there again in future.
Stayed 3 nights in Jul 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, older hotel, but renovated rooms, Deceit free breakfast options. Parking a little tricky with road closed during the summer in front of the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown hotel a block from lake

Expansive room, classy decor, updated bathroom, nice continental breakfast with fresh fruit and berries, assortment of fresh pastries and plenty of other options. Easy walking distance to park and lake, many shops and restaurants. Street in front closed off for pedestrians.
Stayed 1 night in Jul 2025

10/10 Excellent

Violeta

Travelled with family and small children
Liked: Amenities
Staff was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ginny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay in Kelowna.
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location and the staff was very helpful!
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great amenities. Included breakfast was great.
Stayed 1 night in Jul 2025

6/10 Okay

Craig, Edmonton

Travelled with family
Liked: Cleanliness
Parking is horrible. Rest was good. Lots of homeless beggars.
Stayed 1 night in Jul 2025

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very spacious and clean. The area around the hotel is very vibrant with lots of eating options and very close to the lake front. The large number of drug addicts and homeless in the area was very disconcerting and made us feel unsafe.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities and the staff were very friendly and helpful
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025

10/10 Excellent

Emerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service was above and beyond

Staff service was above and beyond!. It’s our wedding anniversary and I surprise my husband to a concert in Kelowna. We were both surprised when we go in to our room because they decorated it and gave us a wine. The room was so clean and comfy. Thank you to the amazing front desk lady and the lady who did the decor. I wish we could stay longer.
Stayed 1 night in Jul 2025

8/10 Good

Esmelin Esther

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Corinna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location near all restaurants and the water.
Stayed 3 nights in Jul 2025

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Staff was friendly and helpful. James always greeted us and asked if we needed directions or anything.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel at great location. My room was spacious and clean. Free breakfast was ok: nothing fancy and basic but convinient. Great staff. The down side was limited underground parking space and a bit noisy fridge, noticeable at night. Overall, we have a good stay.
Stayed 1 night in Jun 2025

8/10 Good

Giuliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Stayed 2 nights in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We had a large patio attached to our room 😊
Stayed 1 night in Jul 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

It was second time we stayed at this hotel. Everything was as we expected!
Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Beautiful hotel! Amazing staff that was helpful and kind! Great location!
Stayed 1 night in Jul 2025