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Room type Options Nightly price Book
Club Suite
63 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Iris Pool Suite
126 square metres
1 King Bed and 1 Queen Sofa Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
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Deluxe Premier
43 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
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Executive Suite
56.2 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Violet Pool Suite
106 square metres
1 King Bed and 1 Queen Sofa Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Club Loft, 3 Bedrooms, Pool View, Executive Level
108 square metres
1 King Bed and 3 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 4 children)
Select dates to see price
Deluxe King
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe King with Balcony
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room
26.4 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Quadruple Room
36 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe With Balcony
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room
26.4 square metres
2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Room
30 square metres
2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly resort with 3 restaurants connected to the convention center in Kepala Batas

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Grocery/convenience store

Located in Kepala Batas, Bertam Resort, Penang is connected to the convention center, a 4-minute drive from Penang Golf Resort and 13 minutes from Ninth Emperor God Temple. This family-friendly resort is 12.9 mi (20.8 km) from Sunway Carnival Mall and 13.4 mi (21.6 km) from Penang Bird Park.

Make yourself at home in one of the 282 air-conditioned rooms featuring MP3 docking stations and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 spa tubs, a water park (surcharge), and a health club. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy local and international cuisine at Essoura, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Kepala Batas? This resort has 35000 square feet (3252 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 282
  • Number of floors - 5
  • Number of buildings/towers - 2
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Library
  • Health club
  • Children's pool
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2023
  • Number of restaurants - 3
  • Conference space size (feet) - 35000
  • Conference space size (meters) - 3252
  • Number of meeting rooms - 14
  • Lazy river
  • Number of outdoor pools - 1
  • Number of spa tubs - 5
  • Designated smoking areas (fines apply)
  • Conference centre
  • Free self parking
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 2
  • Luggage storage
  • Water park access (surcharge)
  • Free pool cabanas
  • Pool sunloungers
  • Karaoke
  • Electric car charging station
  • Books
  • Baby/toddler toys
  • Table football
  • Lockers available
  • Clubhouse
  • Golf caddy
  • Couples/private dining
  • Designer stores on site
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Covered parking
  • Uncovered parking
  • Secured parking
  • Covered parking
  • Uncovered parking
  • Secured parking
  • Carport
  • Gated community
  • Golf cart
  • Golf clubs (equipment)
  • Optional golf privileges
  • Outdoor furniture
  • Off-street parking
  • Walkway to water
  • Children's games
  • Children's toys
  • Secured bicycle storage
  • Bicycle parking available
  • Bicycle tour information
  • Electric bicycle charging station
  • Coworking spaces
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Reusable cups only
  • Reusable tableware only
  • No accessible shuttle
  • Number of accessible parking spaces 4
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Front entrance ramp
  • Registration desk height (inches) - 28
  • Registration desk height (centimetres) - 71
  • Lift door width (inches) - 39
  • Lift door width (centimetres) - 99

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Indonesian
  • Thai
  • Filipino
  • Hindi
  • Malay
  • Chinese (Mandarin)

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Bertam Resort, Penang offers 282 air-conditioned accommodations with MP3 docking stations and free minibar items. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels and smart speakers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • TV size 50
  • TV size (measurement) inch
  • MP3 docking station
  • Free cots/infant beds
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Free WiFi (limited) device count 4
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • LED light bulbs
  • Restaurant dining guide
  • Mini-fridge
  • Visual doorbell/knocker notification
  • Doorbell/telephone notification
  • Wardrobe
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Smart speaker
  • Ceiling hoist
  • Desk chair
  • Dining table
  • Meal delivery service available
  • WiFi speed - 50+ Mbps
  • Smooth flooring in room
  • High pile carpet in room
  • Tile flooring in room
  • Area rug/s in room
  • Hardwood flooring in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Essoura - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Le Grill - Onsite fine-dining restaurant. Open daily.

Citrus - Onsite bar. Open daily.

Kasbah - Onsite bistro. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Ecotours nearby
  • Golf lessons available nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Yoga classes/instruction on site
  • Health or beauty spa nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. This property uses solar energy. Long-term renters welcome.

Children stay free

Service animals not allowed

One child stays free

Debit cards not accepted

Staffed front desk

Renewable energy source - solar

Car not required

Long-term renters welcome

Children stay free - maximum age 6

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 for adults and MYR 35 for children
  • Covered valet parking fee: MYR 30 per night (in/out privileges)
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Bertam Resort Penang
  • Bertam Resort Water Park
  • Bertam Resort, Penang Resort
  • Bertam Resort, Penang Kepala Batas
  • Bertam Resort, Penang Resort Kepala Batas

We should mention

Pool access available from 7:00 AM to 8:00 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Free in-room WiFi has a 4-device limit.

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