I have a mixed review of this resort, because the location and view were outstanding. Truly beautiful and unique with walking paths and lovely pool. The tour office was very helpful with a great selection of day tours.
I was disappointed, however, that there is no spa. The word SPA is in the resort's name, after all. The spa is mentioned on Expedia and on the hotel's website. There is a lovely and enticing spa menu on the hotel's website. However there is no spa. I asked at the front desk and was told that the spa was closed for renovations. I asked when it would reopen. No answer. I asked how long it has been since it closed....3 years. That means there is no spa.
The pool is large and clean. Beds are uncomfortable (Hard, thin, and oddly lumpy).
Although it's a non-smoking hotel, and there are signs saying "No Drones", the large groups of Chinese tourists were smoking and flying their drones around other people's balconies and windows. They were also spitting all over the place, which was disgusting.
I was reprimanded by hotel staff for wearing a pool towel back to my room and for wearing my flip-flops too close to the edge of the pool. However, the Chinese tour groups were smoking and spitting and flying their drones invasively, seemingly without reprimands.