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Brockencote Hall Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brockencote Hall Hotel

Bar (on property)
Egyptian cotton sheets, premium bedding, in-room safe
Breakfast, lunch, dinner served; British cuisine
Deluxe Room
Egyptian cotton sheets, premium bedding, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Kidderminster Road, Chaddesley Corbett, Kidderminster, England, DY10 4PY
  • Harvington Hall
    4 min drive
  • Severn Valley Railway
    7 min drive
  • Kidderminster Golf Club
    8 min drive
  • Birmingham (BHX)
    33 min drive

Room options

View all photos for Lodge Suite (Annex Building)

Egyptian cotton sheets, premium bedding, in-room safe

Lodge Suite (Annex Building)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Lodge (Annex Building)

Egyptian cotton sheets, premium bedding, in-room safe

The Lodge (Annex Building)

  • 80 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Lodge Feature Room (Annex Building)

Egyptian cotton sheets, premium bedding, in-room safe

Lodge Feature Room (Annex Building)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature )

Suite (Feature )

Suite (Feature )

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Master)

Double Room (Master)

Double Room (Master)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Kidderminster

Located in Kidderminster, Brockencote Hall Hotel is a 4-minute drive from Harvington Hall and 7 minutes from Severn Valley Railway. .This eco-certified hotel is 17 mi (27.4 km) from Cadbury World and 17.3 mi (27.8 km) from University of Birmingham.

What's nearby

  • Harvington Hall - 4 min drive
  • Severn Valley Railway - 7 min drive
  • Kidderminster Golf Club - 8 min drive
  • Hartlebury Castle - 8 min drive
  • West Midland Safari Park - 12 min drive

Getting around

  • Kidderminster Station - 8 min drive
  • Birmingham Airport (BHX) - 33 min drive

Restaurants

  • ‪The taphouse pub - ‬9 min drive
  • ‪The Fox Inn - ‬13 min walk
  • ‪Rowberry's Nurseries - ‬19 min walk
  • ‪Viaduct Tavern - ‬8 min drive
  • ‪The Swan Inn - ‬12 min walk

About this property

Brockencote Hall Hotel

Eco-certified hotel with a 24-hour front desk and a restaurant
Brockencote Hall Hotel offers 21 accommodations, which are accessible via exterior corridors and feature DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Make yourself at home in one of the 21 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a banquet hall.
Satisfy your appetite for lunch or dinner at The Chaddesley Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8:30 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8:30 AM and 10 AM.
The Chaddesley Restaurant - This fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8:30 AM–10 AM on weekends: GBP 15.00-20.00 for adults and GBP 15.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Chaddesley Restaurant

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Low-height worktop and sink

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch TV
  • Digital channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.00 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 to 20.00 for adults, and GBP 15.00 to 20.00 for children
  • Rollaway bed fee: GBP 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Brockencote Hall Hotel Kidderminster
Brockencote Hall Hotel
Brockencote Hall Kidderminster
Brockencote Hall Hotel Hotel
Brockencote Hall Hotel Kidderminster
Brockencote Hall Hotel Hotel Kidderminster

Brockencote Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 100 reviews" "
Rating 8 - Good. 15 out of 100 reviews" "
Rating 6 - Okay. 3 out of 100 reviews" "
Rating 4 - Poor. 2 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in the Lodge.
This was a weekend stay so we could attend a local event and Worcester. We received a very friendly and helpful reception. The accommodation is beautiful decorated, high quality and very comfortable. We stayed in the Lodge suite, thank you for the upgrade.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fabulous stay lyn reception dayna Luke fabulous staff we will be back
Stayed 1 night in Jul 2024

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so many positives about our stay, from the courtesy call from Angela the day before arrival, the check-in where we were personally shown to our room, the extra touches so often missing these days e.g. bathrobes provided, the standard & variety of welcome tray options and complimentary flapjack/fruit. The dinner and service was as amazing, as was the last time we dined. So refreshing as a nut allergy sufferer to have personal information and a dessert option adapted to suit. The only minor negative if I had to find one was the carpet in the bedroom was stained (teabags missing the bin from previous occupant at a guess and needs deep cleaning), but otherwise perfection - well done!
Stayed 1 night in Jul 2024

8/10 Good

Elaine

Business traveller
Lovely hotel, helpful staff
Stayed 1 night in Jul 2024

8/10 Good

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

janine

Stayed 1 night in Jun 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in. Wonderful knowledgeable staff. Nothing was too much trouble. Made very welcome. Lovely dinner and the room was just perfect
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very friendly staff
Very friendly and helpful welcome. Really pleasant, relaxing place to stay in picturesque surroundings. We stayed for 2 nights. We'll be back for sure.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely hotel and great food.
Stayed 1 night in Apr 2024

10/10 Excellent

Lara

Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Most Exceptional Hotel Experience
I can't express how wonderful our stay was here. The hotel goes above and beyond in every instance. It's an absolutely beautiful building in a picturesque part of the country. The staff were extremely polite and gave a top notch service throughout the entire stay. The food, both dinner and breakfast ,was delicious and high quality. We were given a free room upgrade and placed in accomodation that was beyond expectation. The bedroom and bathroom were huge! The room was pure comfort and very exquisitely decorated. There was a special turn down service as well, so that when we returned to the room, the bed was prepared for us to climb into, cups were laid out with chamomile tea bags at the ready, slippers were by the bed, and soft radio music was playing through the TV. I've never experienced anything quite like this before and was just overwhelmingly happy with the detail of service. We also were able to use the conference room facilities during our stay and were provided with everything we needed. Checking in and out was a smooth experience. I would highly recommend the venue. It has many beautiful rooms, from the bar and restaurant spaces, to the library. Truly an enjoyable stay that I'll remember for a long time to come!
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection.
Everything about Brockencote is absolutely excellent: which is why I stay regularly for the simple pleasure of staying there.The rooms are stylish and immaculate.The service is polished,attentive and appropriately friendly. The training is very clearly evident.Staying is a complete pleasure in every aspect and my frequent return is assured.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Revisiting for our wedding anniversary, our favourite hotel and continues to be so. Lovely staff, wonderful surrounding area (nice to go for a walk). Dinner in the restaurant was brilliant & lunch in the spa also.
Stayed 2 nights in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible service, lying manager
The hot tub was unusable due to being pre heated to over 40 degrees. We initially though the gauge was wrong, it was so high it was off the chart. However the water was so hot we couldn’t even dip a toe in it. We kept trying but it didn’t cool down. When we finally went to bed at 11:30 it was still above 40 degrees. The milk was mouldy so we couldn’t make any coffee in the morning. Initially I thought all would be ok as the receptionist on checkout insisted a refund would be issued but due to booking through hotels.com she would need to wait for her manager who would be in touch the following day. I was never contacted back, despite ringing twice until I left a review. The manager has refused to honour the refund and told me that the hot tub would have cooled down if I’d have waited! Not sure how late into the night he wanted me to wait but this is unacceptable for a luxury stay of this expense to not be able to make coffee or use the key feature of the hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

J

Stayed 1 night in Aug 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023