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Five to Five Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Five to Five Hotel

Bar (on property)
Grand Suite
Fridge, espresso maker, electric kettle
View from property
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
KG 213 Street, Kigali, Kigali International Airport
  • Stade Amahoro
    6 min walk
  • BK Arena
    8 min walk
  • Rwanda Development Board
    18 min walk
  • Kigali (KGL-Kigali Intl.)
    14 min drive

Room options

View all photos for Deluxe Double Room

Fridge, espresso maker, electric kettle

Deluxe Double Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View

Standard Triple Room, City View

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed, 1 Twin Bed and 1 Double Bed

Similar properties

Exterior

2000 HOTEL Downtown Kigali

Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.3 out of 5, Excellent, (441)
The price is NZ$190
for 1 night
includes taxes & fees
5 Jan - 6 Jan
2000 HOTEL Downtown Kigali

About the area

Kigali

Located in Kigali (Remera), Five to Five Hotel is within a 10-minute walk of Stade Amahoro and BK Arena. .This hotel is 1.2 mi (1.9 km) from Rwanda Development Board and 2.2 mi (3.6 km) from Kigali Convention Centre.

What's nearby

  • Stade Amahoro - 6 min walk
  • BK Arena - 8 min walk
  • Rwanda Development Board - 18 min walk
  • Kigali Heights - 5 min drive
  • Kigali Convention Centre - 6 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 14 min drive

Restaurants

  • ‪The Women’s Bakery - ‬10 min walk
  • ‪Fratelli's - ‬7 min walk
  • ‪KFC - ‬19 min walk
  • ‪New Fiesta Coffee Shop - ‬4 min walk
  • ‪Legacy Lounge - ‬18 min walk

About this property

Five to Five Hotel

Hotel with free breakfast, a quick walk to BK Arena
Five to Five Hotel offers 22 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the shared/communal kitchen. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and minibars. Your memory foam bed comes with premium bedding. Rooms have private balconies. Prepare your meals in the shared/communal kitchen. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and bidets.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Kigali? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Five to Five Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Playground

Family friendly

  • Free area shuttle
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (861 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Designated smoking areas
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge
  • Shared kitchen access

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Kitchen/kitchenette fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Five Five Hotel Kigali
Five Five Hotel
Five Five Kigali
Five to Five Hotel Hotel
Five to Five Hotel Kigali
Five to Five Hotel Hotel Kigali

Five to Five Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 137 reviews" "
Rating 8 - Good. 34 out of 137 reviews" "
Rating 6 - Okay. 11 out of 137 reviews" "
Rating 4 - Poor. 1 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ATEM AKONJANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. I've stayed there three times and will again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Seydou, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean and nice room. Ride to/from airport. I recommend this hotel to everyone.
Stayed 1 night in Jul 2024

8/10 Good

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay here
This hotel was rated as a 4 star hotel. Our room was a city view with three beds. The space was quite small and cramped. It was not a luxury hotel. The rooms on the mountain side will have had nice views. I got a good discount with booking on hotels.com. I would stay here again with this discount only, not full price. The restaurant was fine.
Stayed 1 night in Jun 2024

10/10 Excellent

Murphy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Flavien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Doxiades

Stayed 2 nights in May 2024

8/10 Good

Daniel, Dubai

Stayed 1 night in May 2024

8/10 Good

Doxiades

Liked: Cleanliness, staff & service
Shower and bathroom need updates
Stayed 1 night in May 2024

2/10 Terrible

Mishael

Disliked: Staff & service
Wrong room and refusal of refund after agreement
I booked a room on the 22/05/2024 for my sister and her son. They arrived at 3pm to check in, they were told the room was not ready. later, they were taken to the room but the bed sheets were not done. To make matters worst the room was not the one I saw on hotels.com. I asked the five to five receptionist why this was, she stated that was last room they had but they can issue me a refund if I wanted cancellation and I agreed with her . As per our agreement, I contacted hotels.com to cancel the booking and issue me a refund. And told me that they will do this but fist they have to contact the hotel and after giving them the name of person I made agreement with, I ended my chat with hotels.com. This morning, I had an email from hotels.com which told me that five to five refused to issue me a refund. I will make sure that either Hotels.com or five to five issue me a refund because I recorded all our chat and calls. In addition to this, While waiting for their room to be ready, my sister told me they hotel workers ignored her and her son but while giving refreshers and waters to their white their guests. My sister and her son felt really upset and told me they would never stay in the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Josef

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five to Five Hotel is a great place to stay. The staff is kind and courteous. The rooms are clean and convenient. The dining was spectacular and the patio area was safe, quiet, and and very beautiful. I will stay there on my future visits.
Stayed 7 nights in Mar 2024

2/10 Terrible

Madjula

Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as I arrived, people at the front desk were asleep. The rooms were old and dated. The showers didn’t even have hot water. The hotel is overall terrible and would not return. I only stayed for one night and that was more than enough. Would not recommend
Stayed 1 night in May 2024

10/10 Excellent

William, Delafield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very profesional and helpful. They picked us up from the airport after a very late arrival. They were veryy good at communicating and making sure our needs were met.
Stayed 1 night in Feb 2024

6/10 Okay

Ronald

Business traveller
Liked: Cleanliness, staff & service
Property is convenient to airport and a few eating places. Restaurant is good and free breakfast is nice. Water supply is there but no pressure. The BED is so HARD I am still hurting several days after leaving. Staff was very kind and gracious.
Stayed 3 nights in Apr 2024

10/10 Excellent

ellyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. One would have thought I was the Queen..hot towel in the restaurant before a glass of wine. Every night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jozef

Stayed 2 nights in Mar 2024

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT SERVICE
Stayed 1 night in Feb 2024

10/10 Excellent

ROLAND

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always welcoming and very helpful. The breakfast is very good. The rooms are good. Food is available 24/7. It is a great place to stay at having just arrived at the airport. The dining area is good. But the hotel lacks a lounge where you can just sit and relax if you stay more than one night.
Stayed 1 night in Jan 2024

10/10 Excellent

Olabisi O.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cool
The food was really good and the trip to the airport was great
Stayed 2 nights in Jan 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bee

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveller

Indifferent
Not nice
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here more than once and the service is second to none.
Stayed 3 nights in Jan 2024

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities