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Radisson Blu Hotel & Convention Centre, Kigali

5.0 star property

Photo gallery for Radisson Blu Hotel & Convention Centre, Kigali

Lobby
Exterior
5 restaurants, breakfast, lunch, dinner served; Regional cuisine
Exterior
2 outdoor pools

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

Map
Kimihurura Roundabout, Kigali, 6845
  • Kigali Heights
    ‪1 min walk‬
  • Kigali Convention Centre
    ‪5 min walk‬
  • Kigali Business Centre
    ‪7 min walk‬
  • Kigali (KGL-Kigali Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, Balcony (Dome View)

Premium bedding, minibar, in-room safe, desk

Superior Room, Balcony (Dome View)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Suite, Terrace (Lounge Access)

  • 151 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, Terrace (Lounge Access)

Royal Suite, Terrace (Lounge Access)

Royal Suite, Terrace (Lounge Access)

  • 699 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Room, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Room, Balcony

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite, Balcony (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony (Lounge Access)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, Balcony (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Executive Room, Balcony (Lounge Access)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Room, Balcony (Dome View)

Premium bedding, minibar, in-room safe, desk

Executive Room, Balcony (Dome View)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Kigali

With a stay at Radisson Blu Hotel & Convention Centre, Kigali, you'll be centrally located in Kigali, within a 5-minute walk of Kigali Convention Centre and Kigali Heights. .This luxury hotel is 1.1 mi (1.8 km) from Rwanda Development Board and 1.2 mi (1.9 km) from University of Kigali.

What's nearby

  • Kigali Heights - 1 min walk - 0.1 km
  • Kigali Convention Centre - 5 min walk - 0.5 km
  • Kigali Business Centre - 7 min walk - 0.6 km
  • University of Kigali - 7 min walk - 0.7 km
  • BK Arena - 5 min drive - 4.3 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 17 min drive

Restaurants

  • ‪Atelier Du Vin - ‬3 min drive
  • ‪Republika Lounge - ‬19 min walk
  • ‪Java House - ‬1 min walk
  • ‪Inka Steakhouse - ‬16 min walk
  • ‪Inzora Rooftop Cafe - ‬9 min walk

About this property

Radisson Blu Hotel & Convention Centre, Kigali

Luxury hotel with 5 restaurants connected to the convention center in Kigali
Radisson Blu Hotel & Convention Centre, Kigali offers 292 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 292 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Filini, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 4 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Filini - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Indonesian, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30 per person
  • 5 restaurants and 4 coffee shops
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Filini

Things to do

  • 24-hour health club
  • 2 outdoor pools
  • Bike parking
  • Children's pool
  • Full-service spa
  • Golf
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person
  • Airport shuttle fee: USD 25 per person (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Blu Hotel Kigali
Radisson Blu Kigali
Radisson Blu Hotel Convention Centre Kigali
Radisson Blu Hotel & Convention Centre, Kigali Hotel
Radisson Blu Hotel & Convention Centre, Kigali Kigali
Radisson Blu Hotel & Convention Centre, Kigali Hotel Kigali

Radisson Blu Hotel & Convention Centre, Kigali Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 136 reviews
Rating 8 - Good. 33 out of 136 reviews
Rating 6 - Okay. 8 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 6 out of 136 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Radisson Blu seldom disappoints!
Stayed 1 night in Nov 2024

2/10 Terrible

Debbie

Disliked: Staff & service, amenities, property conditions & facilities
Welcoming staff. Service declined from arrival point n
Stayed 1 night in Nov 2024

10/10 Excellent

Lolav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Assiatou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Friendly and helpful staff
Stayed 6 nights in Oct 2024

4/10 Poor

Avery

Disliked: Cleanliness, staff & service
The Radisson Blu shows itself as a 5 star hotel but at a closer look staff are not well trained and give conflicting information, and rooms are cheaply made without the attention to detail of luxurious stay. We stayed at the Radisson blu for 2 nights in Kigali. The welcome service (hot towels, drink) was very nice and the lobby was beautiful. However the great service and 5 star experience appeared to stop there. We had an incident in our room that warranted requesting compensation in some form. This turned into an entire negotiation/ordeal with management and we left feeling like this stay was a subpar experience as they wouldn’t budge on making the situation up to us. We asked management and the front desk to deep clean our room multiple times as a result of the incident and they assured us that no corner would be untouched and they would make sure all the food was removed from the room and the floor would be thoroughly vacuumed. However when we came back to the room a few hours later, it hadn’t been cleaned at all and there were still things like the welcome drink left out, which was extremely frustrating given our initial complaint. Most of the staff were nice and accommodating but didn’t appear to be well trained. We were told multiple times that breakfast was included in our stay but it turns out it wasn’t, which we didn’t find out till after we already ate. Overall the service of the hotel feels more in line with 3.5 star hotel so just adjust expectations.
Stayed 2 nights in Oct 2024

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The catering was very variable. Sometimes good sometimes not so good. I think I developed food poisoning from a hamburger I had. I had two Caesar salads - one had not croutons one had no egg.
Stayed 10 nights in Sep 2024

10/10 Excellent

Patrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Catharine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Sep 2024

6/10 Okay

Courtney, London

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Significant allergy reaction to the room; especially the bed. I was charged twice for my stay at the hotel via Expedia and directly.
Stayed 6 nights in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nargisse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very friendly and accommodating stuff especially Mr Kumar who has excellent recommandations and made our overall stay excellent
Stayed 4 nights in Sep 2024

4/10 Poor

SATYENDRA

Stayed 1 night in Sep 2024

2/10 Terrible

SATYENDRA

Stayed 2 nights in Sep 2024

10/10 Excellent

Tobias

Stayed 4 nights in Aug 2024

8/10 Good

Nathaniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying at Radisson Blu. They have excellent hospitality
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The room was on the small size but well designed and thought out. Overall, satisfied with hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with all the facilities of a 5 star hotel for a great business stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace and comfort. I loved the service and attention to details. It is place I will happily go back.
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 1 night in Aug 2024

10/10 Excellent

Oseyemi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was within my expectations.
Stayed 3 nights in Jul 2024

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Hilda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly beautiful and clean and staff well trained. The breakfast was to die for
Stayed 1 night in Jul 2024

10/10 Excellent

Amani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less variety of international beers
Stayed 1 night in Jul 2024