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Courtyard by Marriott Richmond Airport

3.0 star property

Photo gallery for Courtyard by Marriott Richmond Airport

Property amenity
Lobby
Breakfast and dinner served, American cuisine
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
5400 Williamsburg Rd, Sandston, VA, 23150
  • White Oak Village
    ‪3 min drive‬
  • Broad Street
    ‪9 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Living area

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Fairfield Inn & Suites by Marriott Richmond Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.6 out of 5, Wonderful, (1118)
The price is NZ$279
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Fairfield Inn & Suites by Marriott Richmond Airport

Courtyard by Marriott Richmond Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 618 out of 1106 reviews
Rating 8 - Good. 261 out of 1106 reviews
Rating 6 - Okay. 116 out of 1106 reviews
Rating 4 - Poor. 59 out of 1106 reviews
Rating 2 - Terrible. 52 out of 1106 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

SAFIYA

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Glad it was just one night
We stayed one night since we had an early flight. Looks like they tried to do some renovations which is why the pictures appear good, but they didn’t renovate everything, the tub was old, luckily we only took showers. The carpet had a smell, I sprayed some Lysol to try to help that. Guess I expected better from Marriott.
Stayed 1 night in Dec 2024

8/10 Good

Floyd

Stayed 1 night in Dec 2024

2/10 Terrible

David

Stayed 1 night in Dec 2024

10/10 Excellent

Shamelle

Stayed 1 night in Dec 2024

10/10 Excellent

Staci

Stayed 1 night in Dec 2024

2/10 Terrible

Sanjeev

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Stayed 1 night in Dec 2024

6/10 Okay

Molly

Disliked: Property conditions & facilities
The condition of the property was below Marriott standard. Furniture in the room was stained. Overall property was dated and dingy.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the outstanding customer service when I checked in.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
I need my refund
I was unaware of the 21 years age limit and was not allowed into the hotel, I was at the hotel due to a flight rebooking and they turned me away. I called customer support multiple times but they “couldn’t find me in the system” to give me a refund for my booking.
Stayed 1 night in Dec 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been a Marriott member for over 20 years. When my daughter got stuck in Richmond, I made a reservation at the Courtyard but they would not let her check-in as she is not 21. They would not make an exception and recommended I call hotels in Richmond until I found one that would take her. However, they gladly kept the prepaid booking fee.
Stayed 1 night in Dec 2024

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late and left early but I have stayed prior in which I was comfortable with reserving again.
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Very nice airport hotel. Clean and comfortable with updated features. Better than most sirport hotels Ive stayed in.
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mallory

Staff is friendly and check in was a breeze. The bartender was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie, Evington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely updated hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Auneaka

Good front staff
Stayed 1 night in Dec 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Front attendant was so nice
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Dec 2024

6/10 Okay

John

Travelled with family
Liked: Amenities
Disliked: Staff & service
The lady at check-in seemed to have an attitude and wasn't very helpful. The room was adequate, but wasn't as clean and refreshed as you would expect from a Marriott room and there also were light bulbs that were blown out.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything .... especially as it is close to the airport and Park N Go. I like Shauna because she is efficient and remembers me. Sometimes travel thru RIC every other month. I live in Charlottesville and taxis are not reliable here.
Stayed 1 night in Dec 2024

8/10 Good

Margie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I felt badly for the bartender/ser er as he was by himself and prepared the food as wellprfood as well! I would ha e app
Stayed 1 night in Dec 2024