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Imperial Hotel Express

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Hotel Express

Check-in/check-out kiosk
Standard Double Room
Reception
Front of property
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Oginga Odinga Road, Kisumu, 40100
  • Kisumu Clock Tower
    13 min walk
  • The West End Shopping Mall
    13 min walk
  • Kisumu Impala Sanctuary
    15 min walk
  • Kisumu (KIS)
    10 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Sarova Imperial Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (37)
The price is NZ$160
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Sarova Imperial Hotel

About the area

Kisumu

Located in Kisumu, Imperial Hotel Express is within a 15-minute walk of Kisumu Clock Tower and The West End Shopping Mall. .This hotel is 1 mi (1.6 km) from Kisumu Impala Sanctuary and 1.2 mi (1.9 km) from Masai Craft Market.

What's nearby

  • The West End Shopping Mall - 13 min walk - 1.1 km
  • Kisumu Impala Sanctuary - 15 min walk - 1.3 km
  • Dunga Bay - 3 min drive - 2.6 km
  • Kisimu museum - 3 min drive - 2.8 km
  • Hippo Point - 5 min drive - 4.2 km

Getting around

  • Kisumu (KIS) - 10 min drive

Restaurants

  • ‪Pool Bar @ Acacia Premier - ‬13 min walk
  • ‪Java House - ‬12 min walk
  • ‪Laughing Buddha - ‬1 min walk
  • ‪Mahfudh Ashur Restaurant - ‬5 min walk
  • ‪Java United Mall - ‬3 min drive

About this property

Imperial Hotel Express

Hotel in Kisumu with a conference center
Imperial Hotel Express offers 55 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.

This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 55 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 2.00 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: USD 12 per person
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference centre
  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Self parking fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Property is also known as

Imperial Hotel Kisumu
Imperial Kisumu
Imperial Hotel Express Kisumu
Imperial Hotel Express
Imperial Express Kisumu
Imperial Hotel Express Hotel
Imperial Hotel Express Kisumu
Imperial Hotel Express Hotel Kisumu

Imperial Hotel Express Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 48 reviews" "
Rating 8 - Good. 17 out of 48 reviews" "
Rating 6 - Okay. 7 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annette, NAIROBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, including Judith at the Reception, Evans, the chef, and the security team, were exceptionally hospitable and professional, ensuring a delightful stay with freshly prepared meals. The rooms, meticulously maintained by the housekeeping team, are both clean and well-appointed, making them perfect for both business and leisure travelers. Additionally, the soundproof windows provide a serene environment, even for rooms facing the bustling Oginga Odinga Street. I highly recommend this venue to both returning and first-time guests visiting the lakeside city of Kisumu.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is OK
Stayed 1 night in Jun 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel for business trip or short stay.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Friendly staff and excellent food! Very clean!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nigel

Business traveller
Liked: Property conditions & facilities
Imperial express is safe, clean, with great staff and good facilities.
Stayed 2 nights in Mar 2024

6/10 Okay

Samera aziz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

bruce alozius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kisumu ber!
Everything about my stay at the Imperial Hotel Express was wonderful. Nestled in the middle of everything, this property is extremely convenient to anyone visiting Kisumu. Everything I needed to take care of was within 3 blocks. Staff are always available to answer questions and provide assistance. Security is ever present at the front door. Breakfast is good. Room TV wasn't great (only 8 stations!) and I was told there were no other stations available although the menu lists about 300 satellite stations. No biggie, because the nightclub around the corner was hopping. Would definitely stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for your buck
Stayed 2 nights in Nov 2023

10/10 Excellent

Alfred

I loved everything about this hotel. It was conveniently located. I felt safe walking around the city. The hotel was immaculate. The staff were very friendly and welcoming. The food was delicious. Breakfast was more than adequate. The bed was very comfortable. I will stay there again and highly recommend it to others.
Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accountant
Awesome!
Stayed 1 night in Aug 2023

10/10 Excellent

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location and Nice and Clean
Great location near banks, shopping centers, and restaurants. Ideal when visiting the city of Kisumu
Stayed 1 night in Apr 2023

10/10 Excellent

Phil

good
Stayed 3 nights in Dec 2022

10/10 Excellent

roseline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2022

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Staff are friendly and polite but too slow.
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Aug 2021

8/10 Good

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great place. Friendly staff, good breakfast. Close to lake Victoria.
Stayed 2 nights in Feb 2021

10/10 Excellent

Milena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat hotel showers
Very comfortable and clean. Loved the modern decor and great showers!
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth noting that this is b&b only, no restaurant, although there are good places to eat nearby - staff will advise you. Staff amazingly helpful and friendly.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The hotel security is very poor. As a result our door was forced open when we were sleeping and a attempted robbery took place. The hotel receptionist did not care or willing to help. No general manager around. No police around . Hotel refuse to provide CCTV or assist in any police investigation.
Stayed 1 night in Dec 2019

8/10 Good

Gladys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

DRE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Unfortunately it is the 2nd or 3rd time ive booked this facility through expedia and everytime, the hotel does not have my confirmation and I typically have to wait 20-30 minutes and make international calls to get help
Stayed 1 night in Jul 2019