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Sovereign Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sovereign Hotel

Front of property - evening/night
Luxury Twin Room, 1 Bedroom, Lake View
Interior
View from room
2 bars/lounges, poolside bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Lolwe Drive, off Aput Road, Milimani, Kisumu, 40100
  • Dunga Bay
    8 min walk
  • The West End Shopping Mall
    11 min walk
  • Kisumu Impala Sanctuary
    20 min walk
  • Kisumu (KIS)
    15 min drive

Room options

View all photos for Standard Double Room, 1 King Bed, Garden View, Garden Area

Standard Double Room, 1 King Bed, Garden View, Garden Area

Standard Double Room, 1 King Bed, Garden View, Garden Area

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Garden View, Ground Floor

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room, 1 Bedroom, Lake View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Twin Room, 1 Bedroom, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Double Room, 1 King Bed, Lake View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Lake View

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Garden View, Ground Floor

Deluxe Twin Room, 1 Bedroom, Garden View, Ground Floor

Deluxe Twin Room, 1 Bedroom, Garden View, Ground Floor

  • 44 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Panoramic Double Room, 1 King Bed, Lake View, Executive Level

Panoramic Double Room, 1 King Bed, Lake View, Executive Level

Panoramic Double Room, 1 King Bed, Lake View, Executive Level

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Garden View, Executive Level

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Garden View, Executive Level

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Acacia Premier Hotel
Pool
Breakfast included
Spa
Kids pool
4.4 out of 5, Excellent, (104)
The price is NZ$298
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Acacia Premier Hotel

About the area

Kisumu

Located in Kisumu, Sovereign Hotel is in the business district, a 4-minute drive from Kisimu museum and 5 minutes from Kisumu Impala Sanctuary. .This spa hotel is 5.6 mi (9 km) from Lake Victoria and 28 mi (45.1 km) from Kakamega Forest.

What's nearby

  • Dunga Bay - 8 min walk - 0.7 km
  • The West End Shopping Mall - 11 min walk - 0.9 km
  • Kisumu Impala Sanctuary - 20 min walk - 1.7 km
  • Hippo Point - 3 min drive - 2.5 km
  • Kisimu museum - 4 min drive - 3.4 km

Getting around

  • Kisumu (KIS) - 15 min drive

Restaurants

  • ‪Pool Bar @ Acacia Premier - ‬11 min walk
  • ‪Java House - ‬14 min walk
  • ‪Laughing Buddha - ‬2 min drive
  • ‪Mahfudh Ashur Restaurant - ‬3 min drive
  • ‪Java United Mall - ‬4 min drive

About this property

Sovereign Hotel

Victorian hotel with a full-service spa and bars
Sovereign Hotel offers 35 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body scrubs, and body treatments.
Make yourself at home in one of the 35 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Victorian hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
For lunch or dinner, stop by Maestro Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Maestro Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Maestro Restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 30 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sovereign Hotel Kisumu
Sovereign Kisumu
Sovereign Hotel Hotel
Sovereign Hotel Kisumu
Sovereign Hotel Hotel Kisumu

Sovereign Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 50 reviews" "
Rating 8 - Good. 22 out of 50 reviews" "
Rating 6 - Okay. 5 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service
I stayed at the property for one week. The rooms were spacious but dated. Some fixtures need to be replaced (stained carpets, mosquito netting, shower curtains). Appeared to be mold on bathroom ceiling, and dead insect in bathroom on check-in. However, staff extremely friendly and restaurant was very good, although expensive by local standards. Wifi was sometimes inconsistent. Overall, I rate stay as average.
Stayed 9 nights in Jun 2024

10/10 Excellent

Craig

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Jane

Beautiful location
Stayed 1 night in Dec 2023

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over and beyond
Everything was Top 10...The T.V needs more than 9 channels but the staff was Top 10..Asante
Stayed 6 nights in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Ok but would not stay again
Probably would not stay again if I had a choice. Room door had a class panel on top which let light in at night and couldn't be changed. Plus you could hear noise from hallway. Bathroom shower area had some mold, etc. and needed a refresh. Restaurant was alright. Food took a long time to get. Breakfast was ok, nothing special. Staff was friendly and helpful.
Stayed 4 nights in Oct 2023

8/10 Good

Karim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, nice and helping staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with spectacular views and great accommodating staff
Stayed 1 night in Apr 2023

10/10 Excellent

Lisa

Stayed 3 nights in Mar 2023

8/10 Good

Tobias

Stayed 1 night in Feb 2023

6/10 Okay

Job

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great staff, perfect location. Property
Stayed 1 night in Feb 2023

8/10 Good

Jeroen

Stayed 1 night in Feb 2023

6/10 Okay

Sabina, Belleville

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The building is quite beautiful and has potential but the air conditioning didn’t work and water quality was very poor. We also had locked our room and found it unlocked the day we were checking out but no staff around - made us feel uneasy
Stayed 1 night in Jan 2023

10/10 Excellent

Craig

Stayed 4 nights in Jan 2023

10/10 Excellent

Amber

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff is professional, kind and top notch.

10/10 Excellent

Chris

Liked: Staff & service, property conditions & facilities
Okay
Stayed 1 night in Apr 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
International standard. Professional staff.
What a nice boutique hotel!! The staff members were truly professional and very well spoken, from the guard who you'd meet coming in to the front office, restaurant and room service. The rooms are very clean, well decorated and cozy (my photos cannot do it justice). I booked the executive room the hopes of a view of lake. You could spot it in the distance from an angle but this will soon be difficult with the building propping up across the way. Breakfast was awesome and the hotel ambience was something else. All staff members were attentive and always at my service if I needed anything. The personalised service provided made my birthday memorable. The room service ladies brought up the surprise cake that my som had ordered and sang in a very pleasant manner. I was very pleased. I got real VIP treatment that reminded me of many a international hotel. I was very appreiative of late check out which meant a lot due ot my evening flight. I got to enjoy the rest of the facilities before taking a taxi to the airport. I'll be back for sure.
Dining area
Breakfast
Lake view
Executive room
Stayed 1 night in Feb 2022

4/10 Poor

Purba

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
While the hotel rooms are spacious and nice the maintenance is poor. There were problems with internet all through the week long stay. There was problems with hot water that took several days to fix. There is mold in the bathroom and bedsheets were torn. The hotel has seen better days. The staff were friendly and helpful but the overall stay was disappointing!
Stayed 5 nights in Jan 2022

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay for work or pleasure travel to Kisumu
Stayed 2 nights in Jan 2022

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great but they need to subscribe for better tv channels
Stayed 1 night in Dec 2021

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A hotel we have stayed at several times, always feels like coming home.
Stayed 1 night in Nov 2021

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again the Sovereign Hotel did an excellent job to make me feel at home for my week long stay.
Stayed 9 nights in May 2021

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good change
Quite impressed, there was positive change compared to my previous stays. The management seems to be working on the previous complaints. It’s a good property in a good quiet n safe location. Management should work on keeping the standards.
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Not exactly what is advertised . Looks amaizing on the net but kind of an old building on the ground...not worth the amount shown
Stayed 2 nights in May 2021

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Can do better
The hotel is generally good only that they need to improve on being thorough with their cleaning, and service at the restaurant. Seats in the room had this strong dusty smell which was quite uncomfortable considering both my kids are asmatic. The hotel too need to focus on maintenance, i.e sockets, bathroom area. Restaurant is a big disappointment, Ordered for food and the first time the chips masala came full of lemon and was unbeatable. Second time ordered for fish fillet and stir fried chicken, the fish came in raw had to return it back, chicken was full of tumeric and uneatable too. The waitress serving us offered to call the chef for for us to explain our dissatisfaction and he declined coming up to talk to us.... and to make it worse we were charged for both meals. The hotel should seriously pay attention to their kitchen section.
Stayed 2 nights in Mar 2021