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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-sized fridge, microwave, oven, stovetop
37-inch LCD TV with cable channels, TV, MP3 dock
Exterior
Terrace/patio
37-inch LCD TV with cable channels, TV, MP3 dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Bar
  • 24/7 front desk

Explore the area

View map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(64 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(8 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

In-room safe, desk, WiFi, bed sheets

Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 3

Two-Bedroom Suite - Non-Smoking

  • Sleeps 7

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

View all photos for Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

Bathroom

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

  • Sleeps 5

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 5

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,116 reviews
The price is NZ$163
includes taxes & fees
15 Dec - 16 Dec
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

About the area

Township of Woolwich

With a stay at Homewood Suites by Hilton Waterloo/St. Jacobs in Township of Woolwich, you'll be within a 5-minute drive of University of Waterloo and St. Jacobs Country Playhouse. .This hotel is 0.1 mi (0.2 km) from St. Jacobs Outlets and 0.2 mi (0.4 km) from St. Jacobs Market District Visitor Information Centre.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk - 0.0 km
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.3 km
  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • University of Waterloo - 6 min drive - 4.7 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Perogie Palace - ‬7 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, near University of Waterloo
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 97 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Homewood Suites by Hilton Waterloo/St. Jacobs. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Township of Woolwich? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 84 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Ann

Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms and comfortable beds. Good breakfast buffet. Only complaint was they said they were going to clean the room every other day and it wasn’t done during our 3 night stay.
Stayed 3 nights in Aug 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly and helpful!
Stayed 3 nights in Aug 2025

8/10 Good

heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked proximity to Market and Playhouse.
Stayed 1 night in Aug 2025

8/10 Good

Melanie

Stayed 2 nights in Aug 2025

10/10 Excellent

Tien Hy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet and safe. Near farmers market. Great staff, always friendly and helpful. Complementary breakfast has always been a staple at Homewood Suites but we would have wish to have more variety and to have reusable dishes, ustensiles and cups instead of one time useable at the common eating area. Not far (10 minutes drive) from University of Waterloo for future Waterloo parents who wish to help their children move.
Stayed 4 nights in Aug 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There whelots of children around. However the room was very quiet.
Stayed 1 night in Aug 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for business trip
Stayed 4 nights in May 2025

8/10 Good

Philippa

Stayed 1 night in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent proximity to St. Jacobs Market
Stayed 2 nights in Aug 2025

10/10 Excellent

Zahra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and we loved our suite
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I have Celiac disease, so a room with a basic kitchen was a godsend. It was clean, easy, and comfortable. I was able to bring some food with me, and for at least one meal each day, be confident that I could eat safely.
Stayed 3 nights in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick, Porcupine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Walkable to market.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
very quite
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at this hotel and it is consistently top notch. Clean, comfortable, great breakfast, friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The second day at our stay the breakfast food was ice cold,eggs,potatoes. The food needs to have warmers placed under them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2025

8/10 Good

Brandon

Travelled with family and small children
Liked: Cleanliness, amenities
Clean and beautiful rooms. Staff is very friendly and polite. There are a few items that could be improved. First is the pool, while the pool room was warm the pool itself is not heated and very cold compared to the room temp. This made for a bit of an uncomfortable swim. The only other issue was at check in called to see if they had an early check in available and they told us they would call us when the room was available and we did not get a call, checked in at normal time without issue.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in had a long line at 3:30 pm. There was only one person at desk who did a fantastic job of getting people through. They should have had more people to assist her
Stayed 1 night in Aug 2025

6/10 Okay

Michele

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good,very well, like
Stayed 1 night in Aug 2025