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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Terrace/patio
Indoor pool
Free toiletries, hair dryer, towels
37-inch LCD TV with cable channels, TV, MP3 dock
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning

Explore the area

View map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, WiFi, bed sheets

Suite, 1 King Bed

  • Sleeps 2
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(73 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

In-room safe, desk, WiFi, bed sheets

Suite, 2 Queen Beds

  • Sleeps 4
  • Free wired internet

View all photos for 2 QUEEN BEDS 1 BEDROOM SUITE NONSMOKING

In-room safe, desk, WiFi, bed sheets

2 QUEEN BEDS 1 BEDROOM SUITE NONSMOKING

  • Sleeps 5
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, WiFi, bed sheets

Studio Suite, 1 King Bed

  • Sleeps 2
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Private kitchen

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking

Private kitchen

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Private kitchen

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Private kitchen

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • Free wired internet

View all photos for Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

In-room safe, desk, WiFi, bed sheets

Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 3
  • Free wired internet

View all photos for King Suite-Hearing Accessible-Non-Smoking

In-room safe, desk, WiFi, bed sheets

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3
  • Free wired internet

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3
  • Free wired internet

View all photos for Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

Bathroom

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

  • Sleeps 5
  • Free wired internet

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 5
  • Free wired internet

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4
  • Free wired internet

King Studio Suite-Non-Smoking

  • Sleeps 4
  • Free wired internet

View all photos for 1 King 1 Bedroom Suite Non-Smoking

In-room safe, desk, WiFi, bed sheets

1 King 1 Bedroom Suite Non-Smoking

  • Sleeps 4
  • Free wired internet

View all photos for 1 King 2 Queen 2 Bedroom Suite Non-Smoking

In-room safe, desk, WiFi, bed sheets

1 King 2 Queen 2 Bedroom Suite Non-Smoking

  • Sleeps 7
  • Free wired internet

1 KING BED STUDIO SUITE NONSMOKING

  • Sleeps 4
  • Free wired internet

View all photos for 1 King Hearing Accessible Studio Non-Smoking

In-room safe, desk, WiFi, bed sheets

1 King Hearing Accessible Studio Non-Smoking

  • Sleeps 3
  • Free wired internet

View all photos for 1 King Hearing Accessible Suite Non-Smoking

In-room safe, desk, WiFi, bed sheets

1 King Hearing Accessible Suite Non-Smoking

  • Sleeps 3
  • Free wired internet

View all photos for 1 King Mobility Hearing Accessible Roll In Shower Studio Non-Smoking

In-room safe, desk, WiFi, bed sheets

1 King Mobility Hearing Accessible Roll In Shower Studio Non-Smoking

  • Sleeps 3
  • Free wired internet

View all photos for 1 King Studio Suite Non-Smoking

In-room safe, desk, WiFi, bed sheets

1 King Studio Suite Non-Smoking

  • Sleeps 4
  • Free wired internet

View all photos for 2 Queen 1 Bedroom Suite Non-Smoking

In-room safe, desk, WiFi, bed sheets

2 Queen 1 Bedroom Suite Non-Smoking

  • Sleeps 5
  • Free wired internet

View all photos for 2 Queen Hearing Accessible Suite Non-Smoking

In-room safe, desk, WiFi, bed sheets

2 Queen Hearing Accessible Suite Non-Smoking

  • Sleeps 5
  • Free wired internet

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,287 reviews
The price is NZ$179
includes taxes & fees
10 May - 11 May
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About the area

Township of Woolwich

With a stay at Homewood Suites by Hilton Waterloo/St. Jacobs in Township of Woolwich, you'll be within a 5-minute drive of St Jacobs Farmers Market and University of Waterloo. .This hotel is 0.1 mi (0.1 km) from St. Jacobs Country Playhouse and 0.1 mi (0.2 km) from St. Jacobs Outlets.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • Waterloo Central Railway - 6 min walk - 0.6 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Ben Thanh 邊城 - ‬4 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪State & Main Kitchen & Bar - ‬16 min walk

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 97 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Homewood Suites by Hilton Waterloo/St. Jacobs. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Township of Woolwich? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 84 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 2 nights in Jan 2026

4/10 Poor

Rocco

Stayed 2 nights in Nov 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, amenities
Room was nice, breakfast was very good.
Stayed 1 night in Jan 2026

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, nice staff. Nice amenities.
Stayed 1 night in Jan 2026

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

2/10 Terrible

Stewart

Stayed 2 nights in Jan 2026

10/10 Excellent

stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

2/10 Terrible

Stewart

Liked: Amenities, property conditions & facilities
I asked for late check out for one hour .l have a son in hospital.l have stayed here 6 nights in the last two weeks.l received no housekeeping other than one day.However l was told housekeeping is very busy so l cannot stay an additional hour.customer service has gone the opposite of technology. Maybe because l am 72 years old and handicapped l don't count.This is my first ever negative reaction review.l certainly over the next few months will avoid staying with homewood suites
Stayed 1 night in Jan 2026

8/10 Good

Brolan

Stayed 2 nights in Jan 2026

8/10 Good

Stewart

Everything was perfe t
Stayed 2 nights in Jan 2026

10/10 Excellent

Stewart

Stayed 1 night in Jan 2026

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Polite welcoming helpful and efficient staff
Stayed 1 night in Jan 2026

10/10 Excellent

William, Port Elgin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Roman

Stayed 1 night in Dec 2025

10/10 Excellent

Paula, Waterloo

The room was spotless and the staff nd emenities were super
Stayed 1 night in Dec 2025

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast tacos were delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Akshay

Stayed 1 night in Dec 2025

10/10 Excellent

Jeff, Hamilton

Stayed 1 night in Dec 2025

10/10 Excellent

Gillian

Stayed 2 nights in Dec 2025

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Couldn't be happier with the experience.
Stayed 1 night in Dec 2025

6/10 Okay

Vilma

Stayed 1 night in Dec 2025