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Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

Exterior
Individually decorated, individually furnished, desk, laptop workspace
Restaurant
Free daily buffet breakfast
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
6324 Papermill Dr, Knoxville, TN, 37919
  • Bearden Antique Mall
    2 min drive
  • West Town Mall
    3 min drive
  • Waffle House
    3 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    21 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Knoxville Papermill Drive

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (998)
The price is NZ$238
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hampton Inn & Suites Knoxville Papermill Drive

About the area

Knoxville

Located in Knoxville (Bearden), Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel is within a 10-minute drive of University of Tennessee and Neyland Stadium. .This hotel is 1.5 mi (2.5 km) from Bearden Antique Mall and 2 mi (3.3 km) from West Town Mall.

What's nearby

  • West Town Mall - 3 min drive
  • University of Tennessee - 6 min drive
  • Knoxville Convention Center - 6 min drive
  • Neyland Stadium - 8 min drive
  • Thompson–Boling Arena - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 21 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Cookout - ‬16 min walk
  • ‪Waffle House - ‬3 min walk
  • ‪Twin Peaks Knoxville - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

Suburban Knoxville hotel in Bearden with free breakfast
Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offers 90 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 90 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Knoxville? This hotel has 1064 square feet (96 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (1064 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 390 out of 653 reviews" "
Rating 8 - Good. 174 out of 653 reviews" "
Rating 6 - Okay. 50 out of 653 reviews" "
Rating 4 - Poor. 25 out of 653 reviews" "
Rating 2 - Terrible. 14 out of 653 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check in was quick and easy. The fire escape door to the back parking was locked and we couldn’t get out from the inside. The room smelled the carpet was full of mildew.
Stayed 1 night in Sep 2024

8/10 Good

VIcki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Anthony David

Stayed 4 nights in Aug 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street from Nissan Stadium and walking distance to Broadway.
Stayed 1 night in Sep 2024

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Acacia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Sep 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quick drive to UT. Clean and good breakfast options. Only complaint: no luggage rack or bench to put a suitcase.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff was extremely friendly and helpful. the room was clean and very comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia, Garden Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly and helpful staff. Great breakfast included and if you are a member you get water and Rice Krispie treats at check in. Bring earplugs in case your room is on the highway side - those Jake Brakes are loud! Short walk to Waffle House for delicious breakfast alternative.
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Clean, convenient to mall and dining, pleasant staff but bathroom fan did not work and could hear road traffic at night
Stayed 1 night in Aug 2024

10/10 Excellent

Ginnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in May 2024

6/10 Okay

Joey

Liked: Staff & service
My original room had been smoked in, smell awfully of room spray and stale smoke - the front desk was apologetic and quickly moved us to another room. Their service was great. The room itself is a little tired - comfy bed but the auxiliary furniture is beat up and the sofa in the room was horrible. Additionally the windows need to be replaced - my room faced the road and was very noisy. I was sure the window was open and went to close it but it was closed an latched but just in need of a new seal. Breakfast was good. Staff was lovely.
Stayed 3 nights in Aug 2024

10/10 Excellent

Antwone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best Hotel ever. The room is so clean have not issue at all. The staff are very friendly and respectful. I’m very picking about the hotel room but have no problem at all. Hoilday INN papermill rd. Is the Champion. Keep up the great team. God bless you all.
Stayed 1 night in Aug 2024

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, was an Excellent option while waiting on apartment to be ready.
Stayed 1 night in Aug 2024

6/10 Okay

faith

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lemon room
The bed was not sturdy. The coffee pot had black stuff where you put your water. With the air set on 69 it was still hot and sticky muggy feeling.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean and perfect after a day in the road.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a last minute place to sleep on our way to our vacation destination. This was a perfect place. Clean, comfortable, good breakfast, and close to the highway.
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean and the breakfast was the best I have ever had! I would recommend this facility to everyone.
Stayed 1 night in Jul 2024

10/10 Excellent

Ericka, Anaheim

Stayed 1 night in Jul 2024

8/10 Good

Charlene, Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel. Staff at check in was pleasant and efficient. Complimentary breakfast in the morning was good - the usual fare with eggs bacon biscuits and gravy and pastries. Property was well maintained. Only down side was the A/C in the room was extremely loud and had a hard time cooling the room below 73. So if you like a cool quiet room you might be disappointed
Stayed 1 night in Jul 2024

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had da nice restful stay.
Stayed 1 night in Jul 2024

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Steven

Business traveller
Liked: Staff & service
Decent Experience
Decent for the price. Easy access to the highway.
Stayed 1 night in Jun 2024