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Hyatt Place Knoxville Downtown

3.0 star property

Photo gallery for Hyatt Place Knoxville Downtown

Rooftop terrace
Rooftop terrace
Exterior
Rooftop bar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
530 S Gay St, Knoxville, TN, 37902
  • Market Square
    ‪5 min walk‬
  • Knoxville Convention Center
    ‪6 min walk‬
  • University of Tennessee
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (1 Bedroom)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Room, 1 King Bed with Sofa bed (Specialty)

Room, 1 King Bed with Sofa bed (Specialty)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Free WiFi
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The price is NZ$1,377
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includes taxes & fees
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About the area

Knoxville

A stay at Hyatt Place Knoxville Downtown places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. .This hotel is 1.2 mi (1.9 km) from Neyland Stadium and 1.4 mi (2.3 km) from Thompson–Boling Arena.

What's nearby

  • Tennessee Theatre - 1 min walk - 0.1 km
  • Market Square - 5 min walk - 0.5 km
  • Knoxville Convention Center - 6 min walk - 0.6 km
  • University of Tennessee - 13 min walk - 1.1 km
  • Neyland Stadium - 3 min drive - 2.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬2 min walk
  • ‪Coffee & Chocolate - ‬3 min walk
  • ‪K Brew - ‬2 min walk
  • ‪Clancys Tavern And Whi - ‬1 min walk

About this property

Hyatt Place Knoxville Downtown

Hotel with free breakfast, near University of Tennessee
Hyatt Place Knoxville Downtown offers 165 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 165 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at 24/7 Gallery Market or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Knoxville? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and meeting rooms.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
24/7 Gallery Market - This bistro specializes in American cuisine. Open 24 hours.
Rooftop - Onsite rooftop bar. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
FiveThirty - This cocktail bar specializes in American cuisine. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • 24/7 Gallery Market
  • Rooftop
  • Starbucks
  • Lobby Bar
  • FiveThirty

Things to do

  • 24-hour fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (4499 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Portable shower seat
  • Roll-in shower
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Hotel
Hyatt Knoxville Knoxville
Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Downtown Knoxville
Hyatt Place Knoxville Downtown Hotel Knoxville

Hyatt Place Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1005 reviews
Rating 8 - Good. 147 out of 1005 reviews
Rating 6 - Okay. 48 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointed
The hotel is nice. The room was nice. The king bed was not very comfortable. It dipped severely. The provided pillows were really flat. Even doubled up, your head still goes all the way to the bottom. The room we stayed in was on the alley side. We were awaken at 5am to the sound of trucks, people hollering and back up alarms. We stayed here last year and it was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marcia Rousselle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent staff, very friendly and answered all our questions when asked about suggestions for restaurants, things to do etc.
Stayed 4 nights in Dec 2024

4/10 Poor

Danilo

Liked: Cleanliness, staff & service
An upgrade is NOT on the 3rd floor!
We were told at check in that we we were UPGRADED to a king size room with a city view (which is what I paid for to begin with). The UPGRADE was all the way to the 3rd (THIRD) floor. Really? The hotel has 8 floors, and I seriously don't think of the 3rd floor as much of an UPGRADE. I think the problem LIES when the hotel has an entire Broadway theater company staying in house. I assume the real persons who got UPGRADED were those persons. It's very sad when paying customers get overlooked and the hotel wants to kiss-ass to theatrical workers.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind. Clean room.
Stayed 1 night in Dec 2024

10/10 Excellent

Suraya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean.
Stayed 1 night in Nov 2024

8/10 Good

jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent except 1 thing…
Outstanding location for walking around Knoxville. Great rooftop bar. Really liked everything except for the fact the hotel doors slam shut loudly and echo up and down the halls. So this went on at all hours when people came and went.
Stayed 1 night in Nov 2024

10/10 Excellent

Linwood, Olive Branch

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, updated, comfortable, clean, relaxing, personnel wonderful, and a reasonable price.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and friendly staff! Wish there was more of an option for breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne, Chatham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant ant check in was easy and quick. I would choose the hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Joellen

Stayed 2 nights in Nov 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy sidewalk work at 7am
Stayed 1 night in Nov 2024

4/10 Poor

Brett

Stayed 2 nights in Nov 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

thomas

Nice view at top
Stayed 1 night in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the kitchen closing before I could get my order in (10:43pm), I have nothing but positive things to say about this hotel. If I’m ever in Knoxville again , I will definitely say here. Your staff are the best. The breakfast spread was great and the heated plates took it to the top. I have already eaten sang your praises.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with family
Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

aaron

Stayed 1 night in Aug 2024

10/10 Excellent

jennifer

Stayed 3 nights in Oct 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2024