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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Lobby
Reception
Exterior
Lobby
Desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
380 LOVELL ROAD, Farragut, TN, 37934
  • Tennova Hospitalist Group
    ‪12 min walk‬
  • Turkey Creek Shopping Center
    ‪17 min walk‬
  • Pellissippi State Community College
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Aloft Knoxville West

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (473)
The price is NZ$209
for 1 room
includes taxes & fees
5 May - 6 May
Aloft Knoxville West

About the area

Farragut

With a stay at Tru by Hilton Knoxville West Turkey Creek in Farragut (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Turkey Creek Shopping Center. .This hotel is 0.7 mi (1.1 km) from Tennova Hospitalist Group and 1.4 mi (2.3 km) from Topgolf Knoxville.

What's nearby

  • Tennova Hospitalist Group - 12 min walk - 1.1 km
  • Turkey Creek Shopping Center - 17 min walk - 1.4 km
  • Pellissippi State Community College - 7 min drive - 7.3 km
  • West Town Mall - 7 min drive - 10.5 km
  • Dead Horse Lake Golf Course - 8 min drive - 6.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Starbucks - ‬2 min drive

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel with free breakfast, near Turkey Creek Shopping Center
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Stay in one of 80 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 314 out of 564 reviews
Rating 8 - Good. 113 out of 564 reviews
Rating 6 - Okay. 72 out of 564 reviews
Rating 4 - Poor. 37 out of 564 reviews
Rating 2 - Terrible. 28 out of 564 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service
Check in took 15 minutes for a reservation that was made ahead of time and they have my Hilton Honors info. She was severely incompetent. Charged an extra $ pet fee even though I already paid a $ pet fee. I've been driving all day and didn't want to wait any longer. Will never stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ender

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Awful!!!

Not so good! Cleanliness of Bathroom horrible, shower door wouldn’t seal so therefore water was all over the floor. Then we were given another room and the bathroom was full of ants. Not enough tissue and room did not cleaned daily. Not enough variety of breakfast food.
Stayed 1 night in Jan 2025

10/10 Excellent

Mitchell, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Donniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was very friendly and courteous. The only thing was the fan in the bathroom didn’t work, other than that everything went well.
Stayed 2 nights in Jan 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and accessible. However the fitness room needs attention. There were no towels nor sanitizing wipes available.
Stayed 2 nights in Dec 2024

6/10 Okay

Susan

Liked: Staff & service, room comfort

Need TLC

The cleanliness could have been better. Bathroom was in need of all sorts of repairs. All ice machines were out of order except one. For the price expected better.
Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont ask for an extra blanket or sheets heaven forbid. They "did not have any". The ice buckets are located on the first floor with no bags and were not sanitary. There were other issues, just too many to list. Will not be booking anything in the future.
Stayed 1 night in Dec 2024

8/10 Good

LadyAnn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Need windows to block the interstate noise
Stayed 1 night in Dec 2024

6/10 Okay

Tammie

Travelled with family
Disliked: Room comfort
beds were the most uncomfortable I’ve slept in and the water pressure was poor. the rest was just meh
Stayed 1 night in Dec 2024

8/10 Good

Donna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly and helpful. The room was clean with necessary amenities. We did report that the small fridge needed to be colder.
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel and reasonable rates!
Stayed 1 night in Dec 2024

10/10 Excellent

Sheila

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel, Citrus Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, not as comfy as we’d like

We were very pleased with our check in, Carla was super nice! Our room directly faced a very busy interstate, so we had very loud noise ALL night long. I don’t know if hotels.com reserved rooms are intentionally the worst rooms in the facility, but this isn’t the first time we’ve had similar experiences. We also had some heavy pot smoking close by, even though the hotel is smoke free. We know this is no fault of the hotel or hotels.com. Just that people are jerks and have no respect for themselves or others. When we complained, the front desk assured us they would address this issue. Breakfast had a nice variety in a clean environment. All of the staff we encountered were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Don’t listen to the bad reviews. We thought this place was quite good for a fairly inexpensive stay. Room was clean and comfortable. Staff were very pleasant. Breakfast was adequate with some hot choices. I loved the comfort and social ability of the lobby!!
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable and the staff and breakfast was great. However we had ants in the bathroom sink and wall.
Stayed 1 night in Nov 2024

8/10 Good

Alex

Stayed 2 nights in Nov 2024

8/10 Good

Naoki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily breakfast was effectbly using for me.And I booked the room was squeaky clean.
Stayed 1 night in Nov 2024

6/10 Okay

James

Travelled with partner
Disliked: Staff & service
The front desk staff was not very friendly, was not offered the welcome bag. Seemed like it was inconvenient for me to be checking in at 3:20pm
Stayed 2 nights in Nov 2024

8/10 Good

Eve

Stayed 1 night in Nov 2024

10/10 Excellent

Aurelio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent.
Stayed 4 nights in Nov 2024