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Kobe MerikenPark Oriental Hotel

4.5 star property

Photo gallery for Kobe MerikenPark Oriental Hotel

Lobby
Superior Twin South View | Balcony
View from room
Lobby
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
5-6 Hatobacho, Chuo-ku, Kobe, Hyogo-ken, 650-0042
  • Meriken Park
    ‪1 min walk‬
  • Kobe Tower
    ‪3 min walk‬
  • Kobe Harborland
    ‪9 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

Room options

View all photos for Comfort Corner King, North view, Non smoking

Comfort Corner King, North view, Non smoking

Comfort Corner King, North view, Non smoking

  • 29.2 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House (cannot specify the room type)

Desk, blackout curtains, free WiFi, bed sheets

Run of the House (cannot specify the room type)

  • 18.7 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Moderate Double East View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Moderate Double East View, Non Smoking

  • 22.9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double North View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Moderate Double North View, Non Smoking

  • 18.7 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin West View with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin West View with Lounge Access

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Semi Double North View with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Semi Double North View with Lounge Access

  • Mountain view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Standard Twin East View with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin East View with Lounge Access

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Double South View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Moderate Double South View, Non Smoking with Lounge Access

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double North View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Moderate Double North View, Non Smoking with Lounge Access

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double West View, Non Smoking with Lounge Access

View from room

Moderate Double West View, Non Smoking with Lounge Access

  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin East View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Moderate Twin East View, Non Smoking with Lounge Access

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double East View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Moderate Double East View, Non Smoking with Lounge Access

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin West View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Moderate Twin West View, Non Smoking with Lounge Access

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin West View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Comfort Twin West View, Non Smoking with Lounge Access

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Corner Double South View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Comfort Corner Double South View, Non Smoking with Lounge Access

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin East View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Comfort Twin East View, Non Smoking with Lounge Access

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Corner King West View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Corner King West View, Non Smoking

  • 29.2 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Corner King South View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Corner King South View, Non Smoking

  • 29.2 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Corner Double South View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Comfort Corner Double South View, Non Smoking

  • 24.5 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double South View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Moderate Double South View, Non Smoking

  • 24.5 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double West View, Non Smoking

View from room

Moderate Double West View, Non Smoking

  • 22.9 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin East View for 3 people, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Comfort Twin East View for 3 people, Non Smoking

  • 31.1 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin East View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Comfort Twin East View, Non Smoking

  • 31.1 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double North View Inc Kobe Port Tower Ticket for Adults, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Moderate Double North View Inc Kobe Port Tower Ticket for Adults, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Moderate Double East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin East View for 3 people, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Moderate Twin East View for 3 people, Non Smoking

  • 26.8 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double East View

Desk, blackout curtains, free WiFi, bed sheets

Standard Double East View

  • 21.1 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Semi Double North View

Desk, blackout curtains, free WiFi, bed sheets

Semi Double North View

  • 18.7 sq m
  • Mountain view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Standard Double West View

Desk, blackout curtains, free WiFi, bed sheets

Standard Double West View

  • 21.1 sq m
  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Moderate Twin East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double South View

Desk, blackout curtains, free WiFi, bed sheets

Standard Double South View

  • 24.5 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin East View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Moderate Twin East View, Non Smoking

  • 26.8 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Corner King North View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Executive Corner King North View, Non Smoking

  • 38.6 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin East View

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin East View

  • 26.8 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin East View for 4 people

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin East View for 4 people

  • 26.8 sq m
  • City view
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Twin East View for 3 people

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin East View for 3 people

  • 26.8 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin West View for 3 people

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin West View for 3 people

  • 26.8 sq m
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin West View

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin West View

  • 26.8 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin South View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Executive Twin South View, Non Smoking

  • 37.8 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin West View for 4 people

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin West View for 4 people

  • 26.8 sq m
  • Bay view
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Double

Desk, blackout curtains, free WiFi, bed sheets

Standard Double

  • 21.1 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard King

Desk, blackout curtains, free WiFi, bed sheets

Standard King

  • 29.2 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin

  • 26.8 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double South View with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Standard Double South View with Lounge Access

  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double East View with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Standard Double East View with Lounge Access

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double West View with Lounge Access

Desk, blackout curtains, free WiFi, bed sheets

Standard Double West View with Lounge Access

  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin West View for 3 people, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Comfort Twin West View for 3 people, Non Smoking

  • 31.1 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin West View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Comfort Twin West View, Non Smoking

  • 31.1 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin

Desk, blackout curtains, free WiFi, bed sheets

Superior Twin

  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin West View for 3 people, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Moderate Twin West View for 3 people, Non Smoking

  • 26.8 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Moderate Twin West View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Moderate Twin West View, Non Smoking

  • 26.8 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite West View for 3 people, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite West View for 3 people, Non Smoking

  • 48.4 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite West View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite West View, Non Smoking

  • 48.4 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Corner Twin South View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Executive Corner Twin South View, Non Smoking

  • 45.4 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Corner Twin North View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Executive Corner Twin North View, Non Smoking

  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Oriental Suite South View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Oriental Suite South View, Non Smoking

  • 87.8 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Corner Suite Wide Balcony South View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Junior Corner Suite Wide Balcony South View, Non Smoking

  • 52.5 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite West View for 4 people, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite West View for 4 people, Non Smoking

  • 48.4 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Corner Suite South View, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Junior Corner Suite South View, Non Smoking

  • 50.4 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Single - Non-Smoking

  • Sleeps 1

Deluxe Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

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About the area

Kobe

With a stay at Kobe MerikenPark Oriental Hotel in Kobe (Kobe City Centre), you'll be steps from Meriken Park and 3 minutes by foot from Kobe Tower. .This luxury hotel is 0.5 mi (0.8 km) from Kobe Harborland and 12.1 mi (19.4 km) from Hanshin Koshien Stadium.

What's nearby

  • Meriken Park - 1 min walk - 0.1 km
  • Kobe Tower - 3 min walk - 0.3 km
  • Kobe Harborland - 9 min walk - 0.8 km
  • Kobe Anpanman Children's Museum & Mall - 11 min walk - 1.0 km
  • Port of Kobe - 5 min drive - 4.8 km

Getting around

  • Minatomotomachi Station - 8 min walk
  • Kobe Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 75 min drive

Restaurants

  • ‪スターバックス - ‬1 min walk
  • ‪VIEW BAR - ‬2 min walk
  • ‪神戸フランツ モザイク店 - ‬9 min walk
  • ‪テラスレストラン サンタモニカの風 - ‬1 min walk
  • ‪ロッテリア 神戸ハーバーランド - ‬9 min walk

About this property

Kobe MerikenPark Oriental Hotel

Waterfront hotel with 3 restaurants and a 24-hour front desk
Kobe MerikenPark Oriental Hotel offers 323 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to furnished balconies. Satellite television is provided. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 323 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features gift shops/newsstands, a hair salon, and a banquet hall.
Grab a bite at Oriental, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Kobe MerikenPark Oriental Hotel has 3 restaurants serving lunch and dinner.
Oriental - Onsite steakhouse. Open daily.
Toukashun - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Free train station drop-off
  • Parking on site (JPY 1,800 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: JPY 3,800 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Oriental
  • Toukashun

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property provides a drop-off shuttle to Sannomiya train station daily.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person
  • Self parking fee: JPY 1800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

Kobe Meriken Park Oriental
Kobe Meriken Park Oriental Hotel
Meriken
Meriken Park Oriental
Meriken Park Oriental Hotel
Kobe Merikenpark Oriental
Kobe Meriken Park Oriental Hotel
Kobe MerikenPark Oriental Hotel Kobe
Kobe MerikenPark Oriental Hotel Hotel
Kobe MerikenPark Oriental Hotel Hotel Kobe

Kobe MerikenPark Oriental Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 719 out of 1189 reviews
Rating 8 - Good. 330 out of 1189 reviews
Rating 6 - Okay. 99 out of 1189 reviews
Rating 4 - Poor. 27 out of 1189 reviews
Rating 2 - Terrible. 14 out of 1189 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mayumi, Nantwich

Stayed 1 night in Dec 2024

10/10 Excellent

MIOK

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Kobe. It felt like I was on a cruise ship. Very convenient to shopping. Wish I stayed here longer I loved being in Kobe. Breakfast buffet was top notch!
Stayed 1 night in Nov 2024

10/10 Excellent

Young Choon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and phenomenal view. Highly recommend!!
Stayed 1 night in Nov 2024

10/10 Excellent

Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view with a balcony in Kobe Port
Nice view with a balcony. Location may require some walking if you are not driving or going around with a taxi, but thats the trade off with the view in the edge of the Kobe Port. Great breakfast choice. Friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, especially for the view from window and amazing patio. Would stay again just for the view. Room was nice and clean. Lobby was super luxurious and there's a convenience store in lobby. Also, free daily refreshments in lobby. Lots of views outside property too. Conveniently located in harbourland near malls, tons of restaurants, the tower, port, train, bus from short walk and lots more. There's a green line that loops the city nearby. We didn't want to leave and will definitely be back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning! Glorious! Lovely!
Stayed 2 nights in Sep 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Property conditions & facilities
This property is fine. It is large and convenient but tired. The common areas are a cross between a tacky cruise ship and an over the top Las Vegas Casino. The rugs in the common areas could use a good cleaning or replacement. The room smelled like someone had at one time smoked in it. The pillows were as hard as rocks. Rooms were dated and could use a solid refresh. Would I stay here again? Never, but if you are on a budget, the price was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Lovely hotel with amazing views and service.
Stayed 2 nights in Oct 2024

10/10 Excellent

chansun

Nice view
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade option and club access are both good. Harbour views with nearby restaurants.
Stayed 2 nights in Sep 2024

8/10 Good

miloud

Travelled with family
Liked: Cleanliness, amenities
I had a good time. The reception staff helpful though quite strict. I thought the buffet staff was guarding like I was in prison. The rooms are nice and comfy though tv’s would do better with an upgrade. Otherwise it was quite well located and easy to get a cab from. I feel like the staff should help you load and unload luggage especially when they see you are a family and are struggling. It’s a shame but I wouldn’t go back there though the location and views are amazing. Also, buffet is amazing if you are vegetarian or don’t care about kosher or halal meat. Otherwise you are left with very few options. I thought this could improve and they may see a wider variety of customers, from the middle if they they halal wagyuu/ Kobe beef. The ball is your camp 😜
Stayed 1 night in Sep 2024

4/10 Poor

miloud

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel staff too rigid/ food needs halal options
Where do I start ??? The staff saw my wife and our daughter arrive and no staff welcomed us and our luggage. So my pregnant wife went in and picked up a trolley for us and I put it all on it. The check was fine. My real issue is the restaurant. First of all when I walked in i felt like some of the male staff were more like Prison guards or shop security (only with me) staring at me where ever I was going. I tried to have my dinner in the terrace before i was stopped by one who told me no no no it’s only for people who are ordering from a bar menu or whatever when the terrace was literally empty! He couldn’t speak English and just kept telling come, come so I did take my stuff and went back in. I explained to his manager there should be a sign on the door or something to which he agreed. The floor manager is really good. The rules needs more flexibility. We are not Japanese and do not want to be treated like robots. Your hotel and this whole country needs to loosen up and be more flexible to accommodate people who come to relax and not feel under pressure. In regard to the food I noticed that a lot of the food, although really good, have meat in it even when it does not say it and you don’t expect it(potato croquettes). So that made it difficult for me to enjoy lots of things. I understand the culture eat lots of pork etc but you should be accommodating to kosher and Muslims and offer lots of halal options. Trust me it will be noticed and the wealthy Arab will come to Japan.Tx
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property, nice facilities but far from downtown. The only breakfast option is the hotel and that buffet will cost you $25-30 / person. The only other option is the Starbucks that is a 5 minutes walk from the hotel. Nothing else available.
Stayed 1 night in Aug 2024

8/10 Good

Mathieu

Stayed 1 night in Jul 2024

10/10 Excellent

Tadashi

Stayed 2 nights in Jul 2024

8/10 Good

Clara

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel got the best location surrounded by popular scenes. Apart from that the hotel itself is in old stylist and poor condition insides. All sofa are dirty with stains and make people feel disgusting. Maybe it’s time to have renovation immediately.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tai

Stayed 2 nights in Jul 2024

8/10 Good

SAORI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Nishimori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024