All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fantastic staff both front of house and bar/restaurant, they remembered what I drank be that coffee in the morning or a Sangah Beer in the afternoon.
Room was cleaned thoroughly each day and reception staff organised a motorcycle for me without hesitation
Beautiful beach front location with plenty of bars and restaurants but about 1 kilometre walk along the beach to Lamai town
Staff are lovely and professional. The hotel has a pool and a walk away that leads you to the beach. Close to the Lamai nightlife and a short drive to the other areas on the island.
Alejandro
Stayed 4 nights in Mar 2024
10/10 Excellent
Gavin, Dubai
11 Mar 2024
Gavin
Stayed 3 nights in Mar 2024
8/10 Good
Karen
Travelled with partner
8 Mar 2024
Liked: Cleanliness, staff & service
We stayed 4 nights at the property. The main pool had recently been refurbished and was very nice. The staff were genuine, friendly and helpful.
Karen
Stayed 4 nights in Mar 2024
10/10 Excellent
Sara Anne
Travelled with family
4 Mar 2024
Lovely place to stay with courteous and friendly staff.
Sara Anne
Stayed 13 nights in Feb 2024
8/10 Good
Alison
29 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Great stay
Was concerned about the negative reviews seen. However on arrival it was great to see the renovation of the main pool had been completed We were upgraded to a pool view room. Which was great and the room was lovely. Beach is fantastic. Staff are excellent. Would defo recommend staying here if you don't want to be in the centre of Limai, only 15 min walk
Ali and Stewart
This is an upper mid range beach hotel that is well looked after, comfortable and ideally located on Lamai Beach. We stayed in a pool access room which meant that the room opened onto a medium size pool and we had two chaise lounge chairs right outside our room. The room was well equipped with both large shower and deep bathtub. The bed was highly comfortable and the room contained a small fridge. The hotel is a little hard to find as there is only small signage on the main road and you have to drive past several other buildings on a gravel driveway before coming to the hotel. It does look very good as you pull in and we were generally pleased. The main pool which looked very impressive was being retiled so the only pool for the complex was the one outside the pool view and pool access rooms (like ours). We found several good restaurants close by and on the Lamai Beach “downtown” area. Also some good breakfast places so we didn’t avail of the hotel breakfast. Massage on the beach in front of the hotel was probably the best massage I have ever received. First time in years my back hasn’t hurt ! lol. All in all I would give the hotel a high rating based on the room that we stayed in (Pool Access Room)!
Keith
Stayed 6 nights in Feb 2024
6/10 Okay
Benjamin
1 Feb 2024
Liked: Amenities
Staff was lovely…. But once again Expedia lays the rip off by not telling you the main pool is under construction yet your still stuck paying full price….wth
The staff just could not do enough for you. We had a pool access room and the sea was 50m away with fresh towels available every day for use on the beach. Main strip is 15min walk away and only 5min in a taxi. Plenty of shops and restaurants in the local area also. Thanks to all the staff for making our trip so enjoyable....x
I really enjoyed my stay at White Sand Samui resort, beautiful resort, amazing staff, very friendly, helpful and most welcoming. I also met my friends from Austria there a wonderful catch up with friends.