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Hilton Tokyo

4.5 star property

Photo gallery for Hilton Tokyo

Exterior
Meeting facility
Indoor pool
Junior Suite, 2 Single Beds, Club lounge access (Executive) | Living area
55-inch LCD TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available

Explore the area

Map
6-6-2, Nishi-Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
  • Tokyo Metropolitan Government Building
    ‪4 min walk‬
  • Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for King, Executive Suite, Club lounge access, City View

1 bedroom, premium bedding, in-room safe, desk

King, Executive Suite, Club lounge access, City View

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Executive)

Junior Suite, 1 King Bed, Club lounge access (Executive) | Living area

Junior Suite, 1 King Bed, Club lounge access (Executive)

  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Room

1 bedroom, premium bedding, in-room safe, desk

King Hilton, Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

1 bedroom, premium bedding, in-room safe, desk

Premium Twin Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 2 Single Beds

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, Multiple Beds

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access, Tower

55-inch LCD TV with digital channels, TV

Executive Suite, 1 King Bed, Club lounge access, Tower

  • City view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Club lounge access (Executive)

Junior Suite, 2 Single Beds, Club lounge access (Executive) | Living area

Junior Suite, 2 Single Beds, Club lounge access (Executive)

  • City view
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Single Beds, Tower

55-inch LCD TV with digital channels, TV

Executive Suite, 2 Single Beds, Tower

  • City view
  • 66 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe, Room

King Deluxe, Room

King Deluxe, Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club lounge access

Executive lounge

Executive Room, 1 King Bed, Club lounge access

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 2 Single Beds, Club lounge access

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Hilton, Room

1 bedroom, premium bedding, in-room safe, desk

Queen Hilton, Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton, Room, 2 Single Beds

Hilton, Room, 2 Single Beds

Hilton, Room, 2 Single Beds

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

55-inch LCD TV with digital channels, TV

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Double

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Similar properties

Exterior

Keio Plaza Hotel Tokyo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (2258)
The price is NZ$850
for 1 room
includes taxes & fees
12 May - 13 May
Keio Plaza Hotel Tokyo

About the area

Tokyo

With a stay at Hilton Tokyo, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Yoyogi Park. .This luxury hotel is 3.2 mi (5.2 km) from Shibuya Crossing and 4.4 mi (7.1 km) from Tokyo Dome.

What's nearby

  • Tokyo Metropolitan Government Building - 4 min walk - 0.4 km
  • Isetan Department Store Shinjuku - 16 min walk - 1.4 km
  • Shinjuku Gyoen National Garden - 2 min drive - 2.2 km
  • Meiji Jingu Shrine - 5 min drive - 3.1 km
  • Shibuya Crossing - 5 min drive - 5.2 km

Getting around

  • Tochomae Station - 4 min walk
  • Seibu-Shinjuku Station - 13 min walk
  • Narita Intl. Airport (NRT) - 71 min drive

Restaurants

  • ‪新宿ReNY - ‬1 min walk
  • ‪バー&ラウンジ ZATTA ヒルトン東京 - ‬1 min walk
  • ‪エグゼクティブラウンジ - ‬1 min walk
  • ‪コメダ珈琲店 - ‬1 min walk
  • ‪Rie Coffee - ‬1 min walk

About this property

Hilton Tokyo

Luxury hotel with 4 restaurants connected to a shopping center in Tokyo
Hilton Tokyo offers 830 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor tennis court and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 830 guestrooms featuring refrigerators and LCD televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Marble Lounge, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Tokyo? This hotel has 10032 square feet (932 square meters) of space consisting of conference space and 22 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Marble Lounge - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Dynasty - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Junisoh - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Metropolitan Grill - This steakhouse specializes in American cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.
Zatta - This bar serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,100 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 10 PM at scheduled times and on request
  • Limo/town car service
  • Parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Dynasty
  • Junisoh
  • Marble Lounge
  • Metropolitan Grill
  • Zatta

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,032 square feet of conference space
  • 22 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional meal fees apply to children when sharing existing bedding.

Renovations and closures

The property will be renovating from May 7 2025 to June 6 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 11187 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Fee for in-room wireless internet: JPY 1100 per night (rates may vary)
  • Fee for in-room wired internet: JPY 1100 per night (rates may vary)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 11187 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Tokyo
Hilton Tokyo
Tokyo Hilton
Hilton International Shinjuku
Hilton Tokyo Hotel
Hilton Tokyo Hotel Shinjuku
Hilton Tokyo Shinjuku
Shinjuku Hilton
Hilton Tokyo Hotel
Hilton Tokyo Tokyo
Hilton Tokyo Hotel Tokyo

Hilton Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 4 nights in Nov 2024

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except a little bit noisy in the lobby :)
Stayed 8 nights in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facility was outdated.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Apr 2025

6/10 Okay

Shan

Travelled with family
Liked: Cleanliness
the hilton in this location is a little outdated. it is not enough man power. the service and equipment is not up to date at all.
Stayed 7 nights in Apr 2025

10/10 Excellent

Shavonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 14 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Virginia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
This hotel is tired and also isn’t value flfor money! The price of the room was daylight robbery for the room type! Other hotels in Tokyo have a much better value for money
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very busy hotel but an excellent stay nonetheless. My advice for anybody booking this hotel is that the executive lounge access is well worth it. The breakfast in the morning is very good and needed as there are few restaurants that open that early in Tokyo. The shuttle to Shinjuku station is also an excellent service and extremely punctual. I had packages from Amazon delivered to concierge without issue and you are notified once your package arrives. Highly recommend!
Stayed 11 nights in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay. Staff was extremely helpful and respectful. The one service that would have been nice is if the hotel had a coffee and hot tea bar that was available especially during times when the Chocolate bar was closed. Very inconvenient to have to call room service, visit one of the restaurants, or walk to one of the nearby coffee shops for a decent cup of tea. The machine in the room are not thoroughly cleaned so tea always have a coffee taste. Thank you.
Stayed 5 nights in Mar 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Amenities
Excellent service. Perfect breakfast buffet for every taste. Away from crowded areas but not too far to walk to Shinjuku attractions.
Stayed 5 nights in Mar 2025

10/10 Excellent

inhee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is pretty clean and good.
Stayed 5 nights in Mar 2025

10/10 Excellent

leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Tokyo hotel - highly recommended

Absolutely sensational hotel in Tokyo. Amazingly helpful and responsive staff who went out of their way to make our staff memorable. Hotel is immaculate both in and out, and the room was kept to the highest order by the housekeeping tea.. We had an executive room with access to the relevant lounge. Lounge was split into two was quiet and coffee, drinks and snacks plentiful all day. Evening snacks and drinks were superb and included branded alcohol drinks. The lounge was very busy on the weekend but the staff managed numbers incredibly well. The lounge concierge service was outstanding, they were extremely knowledgeable and helpful. Due to the Heathrow closure the staff did all they could do to accommodate us having a later checkout and lounge access which was beyond what could have been expected. They were even able to advise on airport transfers including the executive bus transfer service which is hourly and very cost effective ie 1400 tempo to transfer to the airport Hotel has a shuttle to a shopping area which is provided free of charge
Stayed 1 night in Mar 2025

10/10 Excellent

Keianna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great stay at this beautiful hotel. The staff were excellent.
Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Hotel link to subway n has shuttle bus to Shinjuku Stn.
Stayed 3 nights in Mar 2025

10/10 Excellent

ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel , great service ,clean rooms

Stayed 2 nights in Mar 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful property.
Stayed 1 night in Feb 2025

8/10 Good

elena

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Room size is good bud the bathroom is very small and not well appointed (lacking towel rails etc). The shower screen is small and hence inadequate in preventing water splashing out onto the bathroom floor.
Stayed 6 nights in Feb 2025

4/10 Poor

cindy

Business traveller
Disliked: Cleanliness, staff & service
Room service requires us to order via QR code and the guest service REFUSED to take my order Later the manager came and apologised but never offer corrective action. I would rate Hilton as 2.0 stars for this. Cleaning staff wear same glove step 1 to clear Rubbish & clean toilet and step 2 handle your clean towels to hang on the railing. So unhygienic however the cleaner is very pleasant Overall the standard of service and cleanliness have dropped tremendously. Location at night always heard ambulance siren. Not recommended
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Conveniently located and right by a 711.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff (luggage forward)!
Stayed 2 nights in Feb 2025