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Hotel East Palace

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel East Palace

Lobby
Economy, with AC
Hallway
Outdoor pool
Exterior

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
Diamond Harbour Road, Konchowki, Alipur, West Bengal, 743503
  • Kalighat Kali Temple
    10 min drive
  • 1st Floor Restaurant
    2 min walk
  • Joka Station
    6 min walk
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    75 min drive

Room options

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Living room

Executive Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Super Deluxe Room (A/C)

Super Deluxe Room (A/C)

Super Deluxe Room (A/C)

  • Sleeps 3
  • 1 Double Bed

Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room ( A/C )

Standard Room ( A/C )

Standard Room ( A/C )

  • Sleeps 3
  • 1 Double Bed

Standard Room (Non A/C)

  • Sleeps 3
  • 1 Double Bed

Deluxe Room ( A/C )

  • Sleeps 3
  • 1 Double Bed

Presidential Suite, 1 Double Bed, Ensuite

  • Sleeps 4
  • 1 Double Bed

About the area

Joka

With a stay at Hotel East Palace, you'll be centrally located in Alipur, within a 15-minute drive of New Market and Shanagar Burning Ghat. .This family-friendly hotel is 5.7 mi (9.2 km) from Swami Vivekanad's Ancestral House and 5.9 mi (9.5 km) from Nirmal Hriday.

What's nearby

  • Kalighat Kali Temple - 10 min drive
  • Alipore Zoo - 11 min drive
  • South City Mall - 13 min drive
  • Victoria Memorial - 13 min drive
  • New Market - 15 min drive

Getting around

  • Joka Station - 6 min walk
  • Netaji Station - 9 min drive
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 75 min drive

Restaurants

  • ‪Domino's Pizza - ‬7 min walk
  • ‪Subway - ‬18 min walk
  • ‪New Hostel Mess - ‬4 min drive
  • ‪Angan Restaurant - ‬3 min drive
  • ‪Subway - ‬3 min drive

About this property

Hotel East Palace

Family-friendly hotel with 2 restaurants connected to the convention center in Alipur
Hotel East Palace offers 55 accommodations with complimentary newspapers and complimentary bottled water. These individually decorated accommodations include desks. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 55 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features wireless internet access (surcharge), an arcade/game room, and gift shops/newsstands.
Enjoy Indian cuisine at Pluto, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
Pluto - This fine-dining restaurant specializes in Indian cuisine.
Dibaratri - This fine-dining restaurant specializes in Indian cuisine.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free continental breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Pluto
  • Dibaratri

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Outdoor pool
  • Playground

Conveniences

  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • No housekeeping
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 3

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Airport shuttle fee: INR 1500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

East Palace Hotel
East Palace Kolkata
Hotel East Palace
Hotel East Palace Kolkata
East Palace Hotel India/Kolkata (Calcutta), Asia
Hotel East Palace Hotel
Hotel East Palace Alipur
Hotel East Palace Hotel Alipur

Hotel East Palace Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 6 out of 6 reviews" "

2.4/10

Cleanliness

2.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good experience
nothing to see at all, no wifi in room , no phone network, nothing to see around, at night its very quite
Stayed 1 night in Sep 2017

2/10 Terrible

Ashutosh, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad hotel
The hotel is dirty, ill managed and very uncomfortable. Plus there are mosquitoes and cockroaches in the toilets. Rooms of literally matchbox size. If you want further proof - IIM Calcutta, which is a stones throw away from the hotel has removed East Palace from its list of recommended hotels for its student. I am a student of IIM Cal and can tell you this with confidence. But all hotels in the area are equally bad. So if you are visiting IIM, better option is to stay in the city and commute daily. It is better value for money.

2/10 Terrible

SAJU, Chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST Palace I ever seen
The worst experience for a so called 3STAR rating. Be it the cleanliness, condition of the room, location of hotel, courtesy and support service from hotel - there is nothing where I can give a good rating. The hotel is marked wrongly in google maps which make it worse to locate it as well. Had I not submitted my money in advance, I should have opted to not use the same hotel like many other friends of mine did. Since the money was locked I did not have any other choice other than try to adjust myself. Its clear 'looting' away money from you. WILL NEVER RECOMMEND ANYONE TO STAY HERE IN FUTURE.

2/10 Terrible

Tanay, Kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel ever visited.
The story starts when you step in , did a online booking through Hotels.com , first thing heard at the reception after showing the receipt was that " we do not have any confirmation " though the booking was done a day before . waited and got call conferenced with Hotels.com , the man at the reception then came to know that they had rcvd the mail from them already , there were 2 people at the reception to be precise and one of them called himself the manager , being a bengali and myself the same , the guy tried conversing in Hindi deliberately and was hard to make out what he actualy meant . went to check the room , AC room looked like those of little asylum rooms , it was sick and the AC was broken and hanging . Photos on the website are Delusives , no match with the actual one . all were unclean and smelly , one could not afford to even puke in any of those rooms . the room had a TV without remote . no ventilation at all , bathroom was a one hand dimension . went for lunch to the restaurant , not even 1/3 rd of the total menu was available , had to choose within having no choice . tried paying after lunch , they came back saying the card machine is not working , had a troubled and disturbed time after that , which was of utmost hassle , Itsettled at last by paying online for one of their rooms .would like a report done to the consumer forum to close hotels like this as they are of utmost inconvenience to guests .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Bother
There is absolutely no reason to stay at this hotel. Except for the unfinished temple just up the road, it is miles from anything and everything in Kolkata. To top it off, this hotel seems to have taken all its profits and invested them in the garden out front rather than some basic amenities like decent mattresses. Have no idea how it got a three-star rating, it would be lucky to get one anywhere else in the world.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Pathetic
They don't show what they actually are. AC was not working at all. Don't ever visit this hotel. The guy at the reception was also not behaving like he should have.